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Kirkland Buick GMC

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12335 120th Ave Ne
Kirkland, WA 98034

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(877) 322-6802
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Kirkland Buick GMC - Kirkland, WA
Kirkland Buick GMC - Kirkland, WA
Kirkland Buick GMC - Kirkland, WA
Kirkland Buick GMC - Kirkland, WA
Kirkland Buick GMC - Kirkland, WA
Reviews
( 214 )
( 29 )
( 5 )
( 2 )
( 6 )

Best

The job is done and one time.

Worst

Left Oil residue on the Drivers door. Washed the car in parts, one side of windshield clean one side still dirty (Totally Missed this). Washed the rest of the car in strips, som...

Great as always 2/26/2014

Very professional, knowledgeable. No unwanted sales tactics, just good service. more

Fantastic! 2/26/2014

Hi praise for my sales rep Cal Cross and his manager Jeff McDonald. They were very professional and I love my new truck. more

Awesome Experience! 2/23/2014

My sales lady Julie did a fantastic job! I felt very comfortable the whole time I was there and the whole team made the experience wonderful. I even called my dad who was out looking at cars the same day and said he needed to come by and talk to the manager, which he did. Thanks again, you guys were all awesome! more

Last Minute Service 2/23/2014

Kirkland GMC was great at providing service on short notice. They were flexible to take care of more extensive maintenance service, fitting it in their same day service. The only drawback was the price. more

pleasure to do business with. 2/20/2014

they were well prepared and covered everything in nice friendly manner. Dave and Randy did a great job. more


The most enjoyable people 2/20/2014

The staff at your dealership was so knowledgeable and answered any and all questions more

Responsiveness. Low pressure. good pricing. Enthusiastic. Knowledgeable 2/14/2014

They were patient with my MANY visits over 3 weeks and understanding when I got prices from many other dealers. When I finally chose them the purchase was quick and painless and I feel comfortable going back for help figuring out all the cool things my new Acadia Denali has to offer. more

Car Headache 2/13/2014

My husband and I purchased our Acadia from Kirkland, 18 months ago. Since the time of our purchase we have had nothing but headaches with the vehicle. The car was purchased with the manufacture warranty. The stabilitrack went out within 6 months of purchasing the car, the steeling column made a terrible sound. Both times the car had to be taken back to the dealership for repair. Recently had to take the car in do to some tire issues. The thread on the tires have worn down to the point that 2 outside tire companies suggested that driving on the tires would be dangerous. When the car was brought to Kirkland maintenance department they said the tires were fine to drive on. I guess having a customer with a family drive on poor quality of tires must also be under the warranty, however it doesn't seem safe or good customer service. But hey, as long as you are spending $53K for a car at Kirkland, who cares about customer service, customer satisfaction, or more importantly customer safety. When they offered to put new tires on the car, the quality was inferior to the quality of tires that were originally put on the car when purchased. My husband was looking to purchase a Camaro from Kirkland, however since the continuous headache of the Acadia, lack of customer care and satisfaction are abundant here. We will be taking ANY and ALL future business to a dealer that is more concerned about retaining qualified customers, than the importance of just wanting to make a buck and meet monthly quota. more

Service 2/12/2014

Had my first oil change. Thought ther was a car wash with each service so was extremely disappointed when I got home and realiZed I did not get one! more

Great work 2/12/2014

Friendly staff, easy process, and fast service. Only took about an hour or so to have my oil changed. more

Very efficient, on time and curtious. 2/12/2014

I was able to schedule an appointment the next day. They dropped me off at work. Picked me up there and were done on time. Checked my car for other issues. I have always been very happy with the service here. more

2010 ACADIA/4DR ADW. 30000 miles serviceI 2/12/2014

This is not my first or last visit to Kirkland GMC The service was great and some concern i had was looked into and fixed. Jeremy kept me up to date through out the afternoon. One little note. The waiting area could take a little upgrade? Hansen, Port Hadlock. more

Associates are friendly and helpful. 2/11/2014

The service I received was a great experience. Everything went smoothly. more

efficient and helpful 2/10/2014

Bought a used Trailblazer SS from these folks. Negotiated the price over the internet. Once I got them as low as I figured they would go, I gave theme a call and made the 1 and a half hour drive check out the SUV. Salesmen were nice and not pushy. Overall a great buying expirence. Kirkland Buick/GMC just may be bringing a sense of honesty and service back to the car buying. more

Amazing Customer Service, great pricing 2/6/2014

There are so many place to buy cars but Kirkland Buick GMC is far above the others. The customer service we were provided each time we went into this dealership put it wayy above the rest. The sales Manager Jeff M. does an amazing job to get the best pricing possible and each time we went in he treated my wife and I the best. Josh in sales did a great job showing us all the tips and tricks of our car, he even called me a few days after to make sure I didn't have any questions!! And Finance was able to find me an amazing rate and had the paperwork done in record timing. Can't wait to buy another car from these guys!!! Best in Kirkland by far!!! more

employees 2/3/2014

Made sure all problems were fixed the first time as well as some recalls. Very happy more

Problem Solved 2/3/2014

I stopped by the dealership because of a noise that sounded to coming from the right front wheel and wanted it checked. more

reliable business, excellent work. 2/3/2014

Car was thoroughly inspected and the maintenance work done, as required. We appreciated the extra brake work being done the same day, as well. All completed in a timely manner. more

Good guys 2/3/2014

these were good guys to buy a car from. I highly recommend them. Easy buying experience, no bs. more
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Additional information
  • Hours: Mon - Sat, 9am - 9pm; Sun, 10am - 7pm
  • Neighborhoods: Totem Lake
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