J A Bertsch Heating & Cooling

What a great, professional and outstanding company. Showed on time and did a great job!! Will use again with out a doubt. Thank you so much to your great team!! more

Great company more

From the first visit to the installation, this company is perfection. Thank you so much for warming my house and caring about my needs. more

Your rep was "extremely professional" and handled my service with neatness and speed. G. T. Ramsden more

Stephen was at our home within 25 minutes of my call. He was personable and efficient and we would welcome his expertise any time we need service. Very happy with the timely response from Bertsch. They were recommended to us by our son, who had previous service from them. more

J.A. Bertsch kept us apprised of Keith's arrival time. While it was a bit after the scheduled window, the choice was left to us to proceed and make sure it fit in with our schedule. Communication (in regards to time) was key and Keith's service and attention to detail was worth the wait. Our auxiliary heater had some challenges and it pretty much just needed a long over due servicing. Keith explained his process along the way and finished the job in a timely manner. As with the other J.A. Bertsch employees that we have worked with, Keith was professional and maintained a clean/safe work area. Thank you. more

Eric gave me great service. He was knowledgeable, friendly, and a hard worker. more

We had bought this house earlier this year and, as we’ve come to expect, are finding that things need attention. Finding out why a furnace won’t push out heat is tricky when you don’t have a personal history with the machine. But our serviceman was thorough, had ideas to pursue and we got the house warm again. Will definitely call him when we’re ready to update! more

Eric is a stellar young man. Did a good job, was professional, personable and thorough. You are fortunate to employ someone like Eric. more

JA Bertsch was the most amazing company to work with. I recommend them to anyone, and truly wish they would expand beyond heating and cooling so that I could hire them for all my home care needs! They were very professional and provided great options for us to choose from when replacing our furnace and air conditioner. They improved the return air system so that it was actually installed to work (the home builders DID NOT do this correctly). Our chosen furnace system did not arrive in time for our installation, so they upgraded us for free to a better system that they had in store so that they could install on the arranged date. Our home is SO much more comfortable and the furnace now maintains even temperatures in the basement and upper level of the home. They had all the areas needed to pass inspection the first time covered and there were no issues with permits and passing inspection due to their attention to all the details like placement of Carbon Monoxide detectors. EVERY employee we worked with was kind, and customer friendly. They helped us secure 0% financing for the full job and completed all the rebate paperwork for us to help with a very smooth financing process. We will be on their Comfort Home plan for life to have them continue to ensure our furnace and AC are well maintenance! Thank you JA BERTSCH for your commitment to your customers and supporting our community too! more

Superb experience from scheduling to inspection. John W. is a professional and very detailed service provider. He goes out of his way to explain and ensure everything is in proper working order and safe. 100% satisfaction. more

We needed an inspection of our heating and two air conditioner systems to fulfill requirements of escrow for our home sale. John B came out early, with a phone call, and thoroughly went through all our systems. Highly professional and detail oriented. I will not having any hesitation using J A Bertsch and John B after my move to my new home. more

Had Logan from J A Bertsch out to service our heat pump. Very personable and professional young man. Did a good job and even went over to my neighbor who had a question for him. Will be doing more work with them! more

Had a great experience with the staff of JA Bertsch. The initial visit and discussion of HVAC options with Blaine went very smoothly. The installation by Stephen was outstanding, with a great attention to detail. Follow-up by Stephanie was very responsive and helpful. I would recommend JA Bertsch to anyone needing their services. more

JA Bertsch Heating and Cooling has been a great company to work with. John is the service technician that I work with and he always provides dependable service. more

Blaine is knowledgeable, friendly and very helpful. I highly recommend him and J.A. Bertsch for all your heating and cooloing needs. Brian more

This Company, and Blain and Lucas specifically, are as good as it gets.This is the second time we've use JAB – the first time was to run natural gas from the meeter throughout our log cabin and install a natural gas tankless water heater.The second time was to remove our old pellet stove and replace with a natural gas heating stove. Both jobs were completed on time, on budget, and with the utmost attention to detail. I already know who I'm going to use when I run natural gas to the shop and add a shop heater...J A Bertsch! Daniel more

John explained the the analysis of the problem while he did the work. It turned out to be a successful repair in a very reasonable time. more

JA Bertsch was awesome to work with. My home was built in 2012 so when I woke up a few days ago (Monday) to my heat dropping quickly, I was shocked. I found out the furnace wasn't under warranty so I knew I needed to have it serviced. I had opted to not have the routine maintenance completed by RDI in fall as I had been reading poor reviews and was hesitant to go through that experience. Having seen JA Bertsch while driving down Government Way, I decided to give them a call....at 6:30 am. I was happily surprised to not only reach their front desk at 6:30 am but that they were willing to come out the same day to take a look. They made an appointment for 2-4 pm; however, I got a call around 1 pm that they were early so they came out earlier than expected. They quickly found the problem to be the motor, said they could get it ordered that day and would hope to have it within 24 hours. Jeff discussed the routine maintenance plan, or Club Pricing, with me, which I opted to do as it would actually save me money. While waiting for the new motor, they also loaned me a few space heaters to get through these very chilly days we're experiencing. They called me Tuesday to get me on the calendar for Thursday morning but then called me back that they had an opening Wednesday morning. They came out on the early side of the window they had provided me, had it all done and wrapped up quickly and made me feel much better. HVAC repairs are one of those areas consumers seem worried about (by consumers, I mean myself...). There's this natural fear that the problem and solution being provided might not be the issue and that the bill quickly gets out of hand. JA Bertsch was so reasonably priced, very clear and upfront with the costs, and made me feel assured that it would be 100% completed. I would definitely trust them again to take care of my heating and cooling needs. more

I was impressed that when I called JA Bertsch I was able to get a service appointment the same day. In fact, Keith arrived about an hour after I called. Keith is as advertised: clean cut, polite, knowledgeable, and efficient. The issues with the furnace turned out to be more complex than we'd thought and ended up taking several hours to fix. Some new parts are needed and Keith has ordered them but kept our furnace operational through the very cold temperatures we are having. I was impressed enough to join the JA Bertsch Service Club so next time we have an issue I'll know exactly who to call. Jeff more