Good Car Co.

Bought from Mike years ago. Great experience. This time was way different with Josh. I called a few times with interest in a vehicle. I asked if I could take it to my mechanic to inspect. Josh reluctantly agreed. My wife arranged to pick up vehicle late afternoon and take to mechanic (I was working). I did decided to pop in and give the vehicle a once-over since I had never seen the inside or heard it run. I looked and told Josh it wasn't exactly what I was looking for but I was still interested. I explained that I won't but a used vehicle unless my mechanic inspects. I told him that we bought a Mariner for my wife in January and did not have it inspected. For the first 3 months it spent more time at my mechanic than in our driveway! I also explained that in the past 6 weeks or so I have taken 2 vehicles to my mechanic who gave th7mbs down to both because of extensive needed repairs. I confirmed that my wife would be in later as agreed. He said, "You still want to take it to your mechanic?" I told h8m 5hat I did and was still very interested in the car. Listen to what Josh said to me: " I CAN TELL WHEN SOMEONE IS READY TO BUT A CAR AND WHEN THEY JUST WANT TO TAKE CARS TO A MECHANIC." I was stunned. I asked, "Are you serious?" He shook his head yes and said, "LET'S NOT WASTE EACH OTHER'S TIME." So I am in there to hopefully buy a car, ready to have it inspected (which is beyond reasonable)...only to be insulted? Josh had a horrible attitude and will probably run Good Car Co. Into the ground. Too bad Mike. Too bad. more

I am a mom with 3 young kids. I traded in my sienna mini van for a GMC Envoy with the Good Car Company because I needed the 4 wheel drive living in our new home out in the country. I have never had my character assaulted or been dishonored to the extent that I was with Good Car Company. I purchased the vehicle with an extended warranty in December. I asked upon purchase that a few things be fixed and they did agree to do that. One of those things was taken care of, the other 2 were not. Within the first 2 days of purchase I noticed a sound that freaked me out. It ended up being the wheel bearing, and they said they'd take care of it. Days were passing and they weren't telling me when they'd do the work, meanwhile the sound was getting louder and, having my 3 kids with me all the time, I was getting really worried. I finally called and told them I would just bring it up there that day. They scrambled and set an appointment for me the next day. The gentleman on the phone told me they'd give me their Buick terraza to drive for the day. Sounded great. When I got there, they told me I'd be driving this other van. I wish I could upload pictures here because I took them. That day I had to go to several meetings and all my friends and family got to see how I was treated. This van, an old ford minivan, had a shattered rear view mirror, the check engine light was on, the low tire pressure signal was on, the power locks wouldn't work, and it had less than a quarter tank of gas. It didn't feel or sound safe, and I had my kids with me all day, but I felt like I had no other option since they were doing the repair on my SUV. After that day, I hoped I'd never have to see them again. The other repairs that hadn't been done I just told them to ship me the parts and I'd have my mechanic take care of it. But then, 30 days after I'd purchased the envoy, my power steering blew. I managed to get it in to my mechanic and called up the warranty company. They said they had nothing on file under my name or my VIN number. After calls back and forth to Good Car Company and the warranty company for 3 days, finally I got news that the warranty wouldn't cover my power steering lines anyways, and it's a $630 repair. So at that point I felt really scammed. I'd been out a vehicle for nearly the whole week, with the weekend approaching when nobody would be available, and my warranty didn't seem to be valid though I'd paid $230 for it. I called Good Car Company to see if they were going to try to make things right, but instead, the guy who answered the phone, Thom, called me a b*tch and a "crazy broad" to the owner of the company. Then the owner, Joe, talked to me personally and continued to bully me by claiming I should have called sooner (I'd been calling endlessly that week), should have given them an estimate (they never asked me for one), and he had no interest in the fact that they'd not completed what they'd said they'd do, that his employee had just slandered me horribly, or that they had treated me and my children poorly with their "auction van" loaned to me for the day. He claimed he saw my vehicles and that because I live on a dirt road, he wasn't going to put me in an $8000 vehicle. It was one day (and we do all live in Michigan)! So to sum it up, I bought a vehicle that had hidden problems that Good Car Company didn't want to deal with. They gave me worse than poor customer service, they hurt me personally and shamed me. Please beware, the prices may look good but it is SO not worth the disappointment later. They are not accredited with the Better Business Bureau, or any other accrediting organizations. more

I purchased a 99 Volvo Wagon with 150K miles from Mike. Even with that age and mileage, it was clean inside and out. Normal wear on seats but overall in good shape. The car needed some work - parking brake, O2 sensor. He paid for the sensor and we split cost on the brake. The brake work took a little while as there were a bunch of parts involved. He drove the car the 50 miles or so from Fenton to Lansing. After driving it for a couple of days, I realized that one rear brake was overheating. It got diagnosed as a stuck caliper - likely an unfortunate by product of the parking break repair. Also, the actuator switch for the brake lights went out, and a front headlight was out - likely just coincidence. Mike stood by the car and we brought it back to Fenton to have the caliper replaced - and he did the other stuff too at no charge. Again, he brought it back up to Lansing when it was finished. Thus far, really like the car - daughter took it to college. Mike does a lot of buying and selling cars for his own company and for sourcing cars for other dealers. He can likely locate and get you a good deal on whatever you are looking for. more

My family has been buying cars from Good Car company since 2000. I have been so pleased with Mike's exceptional service and honesty that I have continued to buy cars from him after my family moved to the East Coast in 2006. Mike really makes an effort to understand what the vehicle is needed for, and then works hard to locate one that fits our needs and financial constraints. The two most recent vehicles we bought, a 2010 Civic and a 2006 Sienna, have been outstanding. I have not had to get any repairs on them, other than routine maintenance, after 50k total miles more

My purchase experience with The Good Car Company was very positive. My car purchasing experience began with me searching online for a specific vehicle that I was interested in. I found an online posting for the vehicle I wanted at The Good Car Company. I must admit, I was reluctant to visit The Good Car Company because it was not one of the well-known dealership companies (Ford, BMW, GM, Acura, etc.), and it was not close to my home resident. However, I decided to go check out the establishment and vehicle anyway. To my surprise, my experience at The Good Car Company was better than my previous experiences with purchasing and leasing cars from the well-known dealerships. Mike was very helpful, knowledgeable, and honest in respect to the vehicle I was interested in. Additionally, he was really interested in working with me financially to ensure that we were both satisfied with purchase price of the car. That was a huge impact on my decision to purchase the vehicle from there. Seeing the original sticker price of the vehicle was not over the Blue Book Value, and that The Good Car Company was still willing to do some slight negotiating, spoke volumes to me. I am very happy with my vehicle. I purchased the vehicle in good condition in and out (and it is still in good running condition). I am very happy with my purchase price as well. I can honestly say, without reservation I will return years from now when it’s time for me to purchase another vehicle. Additionally, I highly recommend The Good Car Company to others. My purchase experience was hassle-free, quick, and easy; thus, I’m certain that yours would be the same! more

response to our customer that purchased the 01 Explorer; Yes, that truck had some rust issues but we were selling it cheap. We chose to offer it for sale because it was a good running V8 Explorer that ran out very nicely. We were aware that it had rust issues and we made sure you were aware of it before you left a deposit on the truck. The day you came here to pick up the Explorer you asked us to reduce it even further due to the rust issue. Your sale price turned out to be $3200. We are disappointed that this truck didn't measure up to your expectations. We are asked for vehicles in the $3K price range on almost a daily basis. There are very few vehicles in this price range that are decent enough to sell off our lot. Most vehicles in this price range will have issues. We are not sure what happened to your exhaust but we are again disappointed that this truck did not meed your expectations! more

This Comapny sold me a P.O.S 2001 Ford Explorer. Their "Warranty" Is Worthless!! The vehical was bought 3 weeks ago and already has a major manifold problem ..like 2000 dollars in repairs.....these guy are complete scammers....BEWARE! Really I would rate no stars but it would not let me! more

Our family of 7 (4 drivers) has returned to Good Car again and again for decent, reliable cars and business practices we trust for over 15 years. The owner knows cars inside and out, is upfront about each car's condition, is trustworthy and treats clients like family. The vehicles we have purchased have all been clean, run well and have gone years without repairs other than normal maintenance. We refer friends and family to Good Car constantly, and many of them become loyal customers because they have found cars in a reasonable price range that have lasted many years. Several of the Good Cars we've owned have actually been sold by owner years later at a profit! We highly recommend Good Car. more

My name is Mike Markowski. I own The Good Car Company in Fenton, MI. It is irksome that as a business owner, I cannot defend my reputation and business practices on Judy's Book when someone flames you or outright lies about you in a review. Both Amy S and Matthew S claim our import prices are too high. In comparison to what? We consistently have the lowest prices on most vehicles offered on Cars.Com or AutoTrader. Our cars are high quality with a clean CarFax. They are safety inspected, repaired, and sold with a 3500 mile warranty included in the asking price. You can't compare the price of a rebuilt, repo, or nasty vehicle to a correct one. You can compare new cars by price. Used cars are all created differently. You cannot compare the price of a BMW or Toyota to a Cavalier or Ford Taurus. Not that there is anything wrong with those vehicles; we sell them too. Their wholesale value is considerably less than most Toyotas, BMWs, or Volvos. Our prices are usually less than Kelly Blue Book Private Party values. Plus our vehicles are safety inspected, mechanically corrected, detailed and have warranty. In response to the accusation of being dishonest about our vehicles: We would never allow a salesman to lie to a customer about any aspect of a vehicle offered. We value honesty and take seriously the scriptures that imply that Liars shall not inherit the Kingdom of God. Matthew S says that on different occasions he was told that the van he was looking at was driven by the owners wife. If it were not true, it wouldn't have been said. There are two owners of The Good Car Co. We have families. We drive our inventory. My wife drives a van for about six months, 6000-8000 miles before it is re-cleaned and offered for sale. It is probable that if he visited our dealership two different times and looked at a van both times, My wife and family most likely did use it. HONEST DON'T JUST TAKE MY WORD FOR IT. PLEASE GOOGLE GOOD CAR CO FENTON and read nearly two dozen reviews by people who have purchased vehicles from us. more

I recently purchased my second used car from the folks at The Good Car Company. I bought my first car while living in the Detroit area - it was a great Bonneville SST that gave us many years of service. This newest purchase was made without ever seeing the car in person. They shipped it to my home in the Grand Rapids area - again a beautiful, super clean 2003 Envoy that was exactly as they stated. These people really know how to find quality used cars and I have found them to be extremely trustworthy. They spent a lot of time with me in person (first car) and on the telephone (second car) discussing my needs and helping me with understand the available cars. Then they went to the auction and found just what I needed. I have purchased many used cars (I am a car guy myself), but these guys really know how to find and deliver the exceptional used car. They are the "experts" in my book! All three of my grown kids have bought cars from The Good Car Company and every one has been a great car at a good price. more

The bad car company is more like it. Who does this guy think he's fooling? Sure he brought in loads of imports but with the added cost he has put on them you could ship them over here cheaper. Plus he is really not honest and was a cover artist went there twice and oddly his wife owned both the cars I looked at, yeah right. more

As for used car lots you will find a ton of imports here however you will also find them marked way above the regular asking price. They also never seem to be open and when they are it's not a treat to deal with their sales staff. The cars are clean but they do not offer anymore than they have to even if repairs to the vehicles are evident. I prefer somewhere a little more honest. more