Flat Rate Wood Floors

I had my bathroom grout cleaned by this company. They delivered as promised. My bathroom looks very clean not a sign of mold. Customer service was good. more

The organic cleaning I they use for my carpets has really made a difference for my allergies. I can breathe so much easier now that I have them clean with their non toxic method. more

I love the convenience of their rug pick up service. Not to mention that they have such great cleaning for even tough stains. more

My couch just got cleaned for the first time. It is a pretty old couch and I wanted to freshen it up. Now that it has been professionally cleaned it smells so clean and fresh. more

I love to use all organic cleaning products so now that I know Flat Rate uses non-toxic cleaners I am more than happy to continue using them. My carpets are super clean and without the harsh chemicals. more

I must echo a previous poster who was likewise amazed at all the positive comments. It just didn't match our experience.\r \r The work they did was... fine.\r \r But:\r \r * told is would take 3-5 days, but really took 10 (and no apologies or explanation)\r * told us over the phone to expect about $250 price, but really cost almost $500\r * the ""consultant"" tried to dodge applying one of the coupons they have plastered all over their website (and note how many similar websites have identical coupons, I think they may have lots of web properties under different names that all drive to the same business)\r * when they did apply the coupon, they applied if after tax, which means we paid more in taxes than we should have, which I'm sure they'll just pocket\r * the guy who spoke English left after he took our order, and sent the guy who didn't speak English to um... answer our questions about our incomplete transaction\r * told us on the phone there was no deposit, but then asked us for one when they took the rug\r * left pieces of the metal tie or something sticking out of our rug (!!!) which was discovered by our toddler. awesome.\r * waaaaaaay over-promised how our rugs would look and feel after cleaning\r \r As I said, in the end the work was... fine. Our rugs look and feel marginally better.\r \r But the customer service was surprisingly lacking. When we need our rugs cleaned again (which the ""consultant"" recommended we do every 6 months -- hahahaha!), we'll certainly look around for other options.\r \r If you DO use them, make sure you pay attention to everything they say and do... more

They have taken such good care of my rugs. What is even better is that they do free pickup of your rugs for cleaning. more

I finally decided to have my carpets cleaned professionally. I used to do it myself but I was not able to find the time. I love having the convenience of having them come over. Plus I must admit they do a much better job than I do. more

We had a lot of family visit is last weekend and to prepare for them we had our entire house cleaned. We hired flat rate to clean our carpets and they did a fantastic job. more

I am so happy I found Flat Rate. I have issues with using toxic chemicals for cleaning and I always wanted to use a non-toxic cleaning service but I didn't know they existed until I found them. Definitely recommended. more

I shopped around and I found Flat Rate to offer the best prices for a wide variety of cleaning services. I used their carpet cleaning service and they did excellent work. more

I like to do most jobs around the house, but I hate cleaning bathroom tiles. So recently I hired flat rate to do this job for me. The results were GREAT. They got my tile and grout to look so bright! more

I just got my new carpet and I had it installed by flat rate. I can tell you that they have a huge selection of carpets to choose from. They have good consultants that help you narrow down the choices. I was able to find my beautiful carpet to fit into the colors of my home. Plus the installation was done perfectly. more

I have been using flat rate for years for their carpet cleaning service and I just found out that they also sell and install carpet too. Hey helped me find the right carpet for my needs. They showed me lots of samples to choose from and I'm really happy with the one I got. The installation was perfect. more

I love that they know all the details of all the various rugs. So there is a slightly different kind of repair that needs to be done for the different rugs. I feel a sense of insurance with the people at Flat rate. They make me feel comfortable leaving my rugs with them. more

They had a big selection of carpet samples for me to see and they helped me choose the best carpet for us. They handled the installation also. Perfect installation and great customer service. I will recommend them to friends. more

EASILY one of the best carpet cleaning teams that I've ever had the pleasure of working with. I can't believe how professional everyone was and how thorough of a job they did on my house. I'll definitely go back and I highly recommend you give them a try! Thank you so much! more

We hosted a party over a week ago and not surprising there were some food stains left. The spots were too numerous for us to clean it all so we hired Flat Rate to do the job. Let me tell you, I highly recommend them. They work very hard and they do quality work. I will definitely use them again. more

I love my leather couch but I'm afraid of cleaning my couch with anything to strong. I don't want to ruin the color or finish. So I have the guys at flat rate clean my large couch about once a year. They are so easy to work with and they do such a great job. more

Their prices are reasonable and customer service is reassuring. more