Coit Carpet & Drapery Cleaners

I have Coit come into my home each Spring to clean carpets, grout, etc. They are always very professional and very efficient. more

Cody did a great job. We enjoyed having him in our home! more

Josh completed an outstandingly professional job with our carpet and tile. Last year we worked with another cleaning company for our carpet. The work that Coit does, far surpasses any other cleaning service we have used. Thank you, Coit and Josh! more

I think the price for cleaning upholstered chairs is a bit high I am going to cancel my order for that job. more

Well, I've never had a bad experience with COIT Cleaning and Restoration, because they are very professional and do a good job. We had three carpets/area rugs cleaned and they did a great job and got them cleaner than they were. They came here and they were on time, and they did what they had to do. It doesn't take long for them to clean, and they do a good job. I also think that their prices are good and comparable to other places, but they do a better job. I always call COIT because I like them the best. more

Will be calling next week for mother in law. more

Our service man did an absolutely outstanding job. Stains that I thought wouldn't come out, did. He was pleasant, knowledgeable, and efficient. I am so glad we chose COIT to handle our home. more

Very disappointed with the cleaning of an entry welcome mat. Mat did not appear clean and gum residue still on the carpet. more

The man who cleaned my carpet, couch and chairs did a excellent job and I would highly recommend Coit to everyone. more

The best! Josh is great. more

The stained rug is now spotless. more

Quoted prices are costly. The charges were considered minimum, so adverised discount didn't apply. more

Fast service, very accommodating with my schedule more

Aaron, of Coit, was on time and very friendly and professional. He cleaned the carpet quickly. There were a few stains that couldn't be removed but, given the age of the carper, was understandable. The price was a little higher than expected but the quality was great. more

Our tile & grout look great. The carpet that was cleaned look clean and bright. more

I wish that I could upload photos of the tile/grout work that I am expected to pay several hundred dollars for, it looks like the laziest mop job I've ever seen, there is still even dirt in all corners and some extend out up to a foot from the wall. The tile looks EXACTLY the same as it did before so-called "Professional Cleaning", AND there were numerous visible puddles of water left on my hardwood floors. They performed duct work and carpets that I have to seriously question the quality of now. I am waiting for my blinds to be returned to me and cringe at what I might receive. All of this PALES in comparison to the answers that I have received from the office staff/women. I have been informed that "anyone can call and say they aren't satisfied" implying in no uncertain terms that they will be the deciders of what that means and that I WILL be inconvenienced regardless of protest. All I wanted and would have been satisfied with to move on, was a discount for my dissatisfaction, as advertised would be guaranteed. Now there is NO WAY I will be satisfied, I cannot get this time and frustration back. I will not forget this experience. So I very grudgingly agreed to receive a call today to work out a time for said, inspection/re-clean. The stunning disregard from the office staff shines again by clearly not communicating to the poor worker that I was not in the mood to be played with and that he needed to schedule ahead with me, instead calling to say he was on his way and to expect him in such and such minutes. I have a job! When I explained the situation to him he informed me that per office staff I could "just call back next week". Clearly they do not care about how they've wasted my money and my time. I have used the Louisville Coit services numerous times in the past and never had such an experience. I will no longer be singing their praises. The damage is done. I just want my blinds back and to move on with my life. Too many other options out there. more

The Coit Representative, Joe, did a fantastic job. I thought I was going to have to buy new carpet, but he made the carpet look almost as good as new. Thanks so much more

Came within expected time frame. Young man who cleaned the carpets was warm and professional. Quality of work was very good. I would refer and repeat. more

Very pleased with our clean carpets. Employee was very pleasant and professional. more

My name is Sydney Adams, I had a large wool area rug cleaned by Coit March of 2016. I had the stain guard put on it to prevent any further problems on the rug. I had this done just before Easter and was told it would be back and plenty of time for Easter (this was probably two weeks prior). I've never really been sure what happened but the ball got dropped and the rug got delivered very late. They told me that since there was this issue the next winning would be on them. And I was told that there would be a notation in my file. Of course I call back the following year and at the gentleman by the name of Jim that I had asked for wasn't there but I did finally find out Jim had work therefore I believe 20 plus years and he quit. I was told that there was no information in the file but I was going to have the rug cleaned either way. To make a very long and painful story short, once again my rug was not delivered on time. They did decide to make it right and not charge me for this cleaning. When I received the rug back it looked bleached and washed out on one side but the stain is still there. I called James who was my customer service representative and he explained to me that it was spot remover that I had used. I never view spot remover the only thing I put on the rug was baking soda. He did explain to me that since I didn't have the stain guard put on top the rug last time that's why stain was there. I had to explain to him that I did have the stain guard put on the rug. But you did continue to make simple comment about baby not you sleep at the plant and it must have been a spot treatment put on the rug as if another words this was a story that I have been telling him. They are picking this rug up tomorrow and cleaning it but I will never use the service again. I felt as if I had had my hand smacked. I am 55 years old and have owned a small business myself for 31 years I do not need to be treated as if I am calling to get something for free. I chose Coit because I had heard that they were a great place to deal with but I can say with my experience I do not feel the same way. more