Canyon Auto Repair Incorporated

Off the charts with “six” stars. Special thanks to Rick and Jerry for making me happy!!! more

My experience with Canyon Auto Repair was so great when I got in a accident they jumped right in to help me. Arranging a ride for me to the rental agency. Informing me of the process of repair had given me the peace of mind I needed feel assured of there ability to organize and complete so I would not have to absorb any extra charges in car rental fees. Their guarantee of service and parts they have stood behind. Which has been a important for this process no matter how much of a imposition the accident was they had made the transition through the process great! Two thumbs up for Liz who managed during all the changes. Thank you! more

A few months ago I was sitting at a red light and my jeep started smoking. I automatically though ""Shoot, there goes my radiator."" So thinking that i was going to have to come in and have them replace my radiator, I took my car to Canyon Auto and met Rick. He was very professional yet friendly. He asked the problem and I explained it to him. He was very knowledgasble aned told me he didn't think it was the radiator at all. It was a hose. \r I asked how much it would cost and he asked what I could spend. I told him and he matched my price. \r I just want to say thank and I will be returning any time there is a problem with my vehicle \r Pros: Extremely Quick & Affordable Cons: Really don't have any more

My car is my love, though I know very little about maintenance. So when Bubble Car refused to start this morning, I became quite terrified - terrified that I was out of a vehicle, and terrified that because I am a woman I'd be taken for a lot of money, regardless of what service was actually needed. Fortunately, I read reviews for Canyon Auto Repair (like this one), and was steered in the right direction. When I got to the shop, the men working were extremely friendly and made me feel totally taken care of. They were not intimidating and did not use big mechanic-style words, and I immediately got a good feeling about them. I left my car with them and within a very reasonable amount of time was told it was humming like a beauty and ready to hit the road. I was willing to pay a lot of money for good service, but, thanks to their honesty and integrity, was only charged for what my car needed. I walked away paying hundreds of dollars less than what I anticipated. These guys are definitely the best I've dealt with during my time in Beaverton, and I am recommending this place to EVERYONE who needs car help. Take it from the know-little, single female: these guys won't take advantage of you. THANK YOU CANYON AUTO REPAIR! :) Pros: Knowledgeable crew, trustworthy, good location and friendly Cons: I didn't know about them earlier! more

I travel a lot for work and I had neglected my car to the point where I needed to have the whole engine replaced. (It had a major oil leak which I ignored for quite some time) Needless to say I took my car to the dealer and they wanted to charge me way more than my car was even worth! I didn't want to have to take out a loan to buy a newer car. So I decided the most cost effective option was to have my car fixed. Not ever having an exclusive shop fix any of my previous cars, it was very time consuming looking for a good, reputable shop. After doing a little research I found this shop in Beaverton called CANYON AUTO REPAIR. When I got there, Jerry actually gave me a tour of the shop and took down some information for my car. I was very impressed because the facility seemed top notch and the shop was full of cars. It was on a Saturday so many of their engine suppliers were closed. During the work week Jerry had called me back after finding me an engine that had low miles and a very REASONABLE price. Jerry did a great job advising me of all the recommended parts that should be changed, and on all the parts and services that I could wait a little while longer since I was on a tight budget. He kept me updated throughout the repair process which I really appreciated. Best of all the original quote was EXACTLY the same. No surprises whatsoever. From start to finish it was a great experience. Jerry and Rick provided exceptional customer service that you only seem to get from independantly owned businesses. I will definitely bring my car back to them. Thank you Canyon Auto Repair and staff! Pros: honest, knowledgeable, estimate accuracy, quick turn around Cons: can't think of any more

In response to my review, the shop called and offered a substantial refund on my repair. It's now in line with my quote from the CA repair shop where my work was done regularly. Thank you for your attentiveness. Pros: polite front desk more

I searched the internet trying to find a good place to bring my Honda in for a maintenance service. I was not comfortable bringing it to the place where I get my oil changed (it's not Jiffy Lube but another shop) so after reading reviews (and the negative ones which seemed a little too odd - maybe competition?) I brought mine to Canyon Auto Repair. I called yesterday and told them what I needed to have done with my car. They told me exactly what I needed and how much I should expect to pay. I dropped my car off this morning, was told it would take a couple hours to be done and I was on my way. Sure enough a couple hours later and my car was ready to go. The price was the EXACT price I was told on the phone which is great and other shops can really learn from this. I also showed the guy a short list of things that the other shop (the place I get my oil changed) said I had to get. He said everything looked good and it wasn't needed just yet. This was a relief for sure! I will definitely bring my car back in the future! Pros: Estimate accuracy, done in timely manner Cons: Hard to find more

Finding a quality mechanic is never easy and seldom enjoyable. For those of you on a quest for a new mechanic, this is a shop you should avoid. I took my old truck in for an issue I created. I broke a bolt off in the engine block putting on the fuel pump and didn't have the tools nor the patients to fix it myself. I called around, read reviews, and settled on this shop. They quoted me some rough numbers on the phone before bringing it in and sounded like they knew what they were doing for a fair price. So the adventure began. I gave them a list of four things I knew were an issue but the number one thing I needed done was to fix the broken bolt and get it running smoothly. Week and a half later they called me back all proud letting me know they had looked the truck over and had a bunch of things they could fix. The total to fix it all... about $2500+. Their prices for each item seemed very high so I told them thank you but no, just fix what I asked you to fix. Disappointed, they agreed and said they would call when it was ready. When they called, I went down to pick it up. The issue was fixed and it was running great they assured me. I went out to start it and it wouldn't start. ""Oh that's right, its out of gas"" they tell me. I looked at them blankly expecting them to hurry off to correct said problem. No, I had to push to get them to put gas in it. I brought it in with gas and I expected to drive it home with some. Wasn't asking for a full tank or anything, just a couple gallons. Try as they might they weren't able to get gas in it (another story and it played to circus music). The guy finally hands me a gas can and tells me to get the gas. Talk about lack of customer service. I went home, got my own gas can and drove back and put in the gas. Wouldn't start. After 30mins of trying to start it on my own with no help from them I marched back in and told them I want it to run and won't take it back until it's running. Five days later I get a call telling me it's ready. They found a problem with the carburetor and want to rebuild it. He assures me this will be my cure all and it will run like a champ. How much I ask.. $350. I called a couple reputable carb shops and they can do it for $125. No thanks I tell them but is it drivable in the state it's in now? You bet. we cleaned out the gas lines and its running just fine. The carb rebuild was to fix a ""flat spot off idle"". Second quest to pick up the truck. Sure it starts but it was hardly drivable. At this point a shop that takes pride in their work would have been embarrassed and done whatever they could to help out. Not this place. They let me borrow a couple tools and let me try to fix it myself while they went back inside their shop to get out of the rain. The fuel filter was so full of junk from them ""cleaning out the gas line"" that the carb wasn't getting gas. I was able to clean it out, get the truck running and nurse it home popping and sputtering the whole way. Where am I now? Out close to $600 with a truck that still is not drivable. My warning to all. Research better than I did and learn from my mistake. If you need brakes done, go to a break shop, carb work, go to a carb shop, etc. Maybe they know how to change oil or windshield washer fluid but not much else. I will let everyone I know, this is not a place to take your vehicle. They were slow, extremely high priced, and have no concept of customer service. Lesson learned. Cons: Expensive and not very knowledgeable more

I took my 99' VW New Beetle in to Canyon because of the reviews that I read on City Search, and I was not dissapointed. I didn't catch the guys name at the front that I dealt with the whole time, but he was so friendly and listened in detail to what the issue was I was having with my car. After they diagnosed my car, he detailed all of the issues, and went over all of the costs. He also broke down, in order, of what was most important to get fixed. For me, being a woman who doesn't know a ton about cars, it is nice to have someone who had the patience to answer all of my questions honestly and to treat me with respect. He reconized my name everytime I called and was able to talk to me like a human, not like money going into the companies pocket. I appreciate the honesty, patience, and what I feel cost friendly service I recieved. I read pretty much all of the reviews out there, and as far as all of the good ones go, I agree. They were great, and I recommend these guys highly. Pros: Very patient explaining problems, explain costs Cons: Can't think of any more

I needed to have someone get under the car to reattach a protective shield beneath the pasenger side's front suspension support. Just a few bolts and clips, but the job was immediately performed despite a full garage.\r No waiting necessary. Replaced an engine mount found in need of attention. They drove to the car dealership for the part and were through with everything in less than an hour...with no advanced notice at all. The BEST customer service I've ever received in 60 years! Pros: Extremely honest. Highly skilled. Professional. more

I wrecked my Acura TL while sliding down a hill in the unpredictable snow storm last december. I had mechanical and body damage done to my car. I choose Canyon Auto Repair because of it's glowing reviews...and when I spoke with Lee the owner, he assured me he would give me a ""brand new car back"". My insurance company was very pleased as well because they have worked with Lee in the past. Anytime I called to check on the car I spoke with Lee or Rick the manager. They were always very good about keeping me updated about the repairs. They made a horrific situation much easier as they advocated for me with my insurance company concerning the repairs. I do feel like I have a new car. Excellent shop from start to finish. Thank you so much Lee and Rick. Pros: Professional, honest, and trustworthy Cons: n/a more

I found these guys a year ago when my car busted some hoses. I called them almost a year later when I wanted my alternator replaced, and their quote was less than it would have cost me to buy and install the part myself. They've stuck to their quotes both times; and to top it off they actually remembered me from my first visit. I've definitely found my auto shop. Pros: Quick. Cons: Hard to find more

My Volvo was having a problem with the wipers and I had been told by other shops it was a wiring harness problem that Volvos were famous for and would cost more than the car was worth. I go t the feeling they just did not want to work on my car (maybe they did not know how?) Lee assured me he could fix the car. When I arrived the first thing I saw was another car like mine in the shop and that made me feel better. In less than a day and for only $90 my wipers were working. Made a believer out of me. Pros: Great repairs at a reasonable price Cons: Parkng and location not easy more

for items under the hood, they can do an reasonable job. for other things, try somewhere else.\r \r took my car there for miscellaneous body work. they not only did *not* correctly repair *any* of the items, they totally ignored my information on what 2 of the items needed. had they at least checked them out, i'd not have spent hundreds of dollars on bogus work.\r \r as well, the operator of this place seems to be a tad moody. and there seems to be a communication problem with the shop floor staff. \r \r i have no doubt the operator knows a lot about cars. this place is just not worth the trouble.\r \r Pros: can do some kinds of repairs well Cons: out of their league in many ways more

I have to admit it: I hate seeing Lee and Canyon Auto. It's through no fault of their own however. Most of the basic periodic maintenance I do is by oil/ tire shops so when I go to Canyon auto it's because something bad happened to my Pathfinder. With that said, I have had nothing but stellar service from Canyon auto. The prices are low. When I moved to Portland, I needed to find a permanent mechanic so I did prices checks on the several shops when I needed to get DEQ ready. Canyon Auto's were lower; in fact they didn't charge me for the inspection like the other two shops wanted to do. As far as service is concerned, despite how busy they get, they kept me informed each time I had work done. They also understand that without a car, its difficult to get back to the mechanic shop so (since I live close) they even gave me a ride to/from the house. They also understand that to have a job, people need to go to work, because of that little known fact, they also are open weekends and after 5 PM. This alone makes them better than most auto shops. Finally, everything they fixed has never had to be returned for rework. The only place I will take my truck is Canyon Auto. Pros: Price, Service, Quality Cons: What are the drawbacks? more

you have to know cars to see if you get the best deal or needed repairs. Lee is very good at sales pitch and played down dealer pricing and other shops. also CHECK CHECK CHECK the repair before leaving...Second opinions from other shops is definately needed if you're not sure what wrong with your cars or required repairs Pros: good sales pitch Cons: honesty more

I bought a 1990 Volvo 740 GLE to be my winter car, the tags were expired and my main goal was to get it to pass DEQ. It was loud and needed some exhaust repair and what ever else to pass DEQ so I took it to Meineke (The one in Beaverton on TV HWY just west of cedar hills blvd), they did some exhaust work and screwed it up! it wouldn't idle right and the check engine light was on. I took the car back and the manager argued with me and said they made the car better . My car failed DEQ emissions and smoke after Meineke supposedly repaired it.\r Anyway I was fed up with those Meineke liars and took my car to Canyon Auto Repair. They told me exactly what I needed and how much it would cost and that they would test the car to make sure it will pass DEQ. When I got my car back it ran GREAT! and I took it to DEQ and it passed with flying colors. The staff at Canyon Auto repair are courteous and friendly and I'll defiantly recommend them to my friends and will be bringing my Volvo to them for repair from now on :) \r more

I've taken my Ford Explorer and VW Beetle in for both service and maintenance and in all cases have gotten excellent service. I have found Lee to be honest in his dealigns and his prices to be well below what others charge in the area. I have recommended this shop to my friends and they've had similar experiences. more

I heartily endorse Canyon Auto Repair. We take both of our vehicles there and always receive great service. I had some small items and they didn't even charge me for them. They are very accurate on their estimates and the work is always done right. They have the diagnostic tools to work on any type of car. Lee & Rick are great to talk to and always answer my questions right away and with a great attitude. I have the utmost confidence in their abilities and trust them with our vehicles. It is hard to find honest mechanics, so I am glad I found them. more

We paid $1000 for a routine tune up & front brakes on a Jeep Truck. The end result? We were out $1000 bucks and the truck had problems it had never had before... It actually had trouble starting & would putter at times. Wasn't doing that before - seems a bit odd right? \r \r I had another mechanic look at it (since I don't know a thing about cars). He said if we paid for a tune up, he wasn't sure what we got for it. After we paid the new mechanic to give it ANOTHER tune-up, it ran like it was supposed to.\r \r We also had Canyon Auto take a look at a ""clanking"" noise that the truck made when you turned right or left. They told us the transmission was going out. When we took it to the new mechanic, they replaced the fluid in the transfer case & the ""clanking"" went away. Not a transmission problem...\r \r My recommendation - do not go to these guys. Just like the reviewer below said... they're clever...\r more