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Auburn Volkswagen

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3109 Auburn Way N
Auburn, WA 98002

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(253) 833-4940
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Auburn Volkswagen - Auburn, WA
Auburn Volkswagen - Auburn, WA
Auburn Volkswagen - Auburn, WA
Auburn Volkswagen - Auburn, WA
Auburn Volkswagen - Auburn, WA
Auburn Volkswagen - Auburn, WA
Auburn Volkswagen - Auburn, WA
Auburn Volkswagen - Auburn, WA
Auburn Volkswagen - Auburn, WA
Auburn Volkswagen - Auburn, WA
Auburn Volkswagen - Auburn, WA
Auburn Volkswagen - Auburn, WA
Auburn Volkswagen - Auburn, WA
Reviews
( 314 )
( 46 )
( 6 )
( 3 )
( 7 )

Best

Got me in and out in timely manner

Worst

3

NOT GOOD

The people! 10/10/2013

Always a good experience with my visits to the dealership, very accommodating each time more

Care & quality customer service 10/10/2013

Sales to service has been the best and continues to help us know that we would go to no other VW dealership. We thank Auburn VW for their quality care, making us feel like we aren't just another number. more

People 10/9/2013

Everyone member AuburnVW group is amazing! From the time I purchased my car to everytime I come in for a service, everyone remembers you. It is a great feeling when your not just another sale, and treated like a friend. more

Exceptional service staff, experienced, knowledgeable and curtious. 10/9/2013

I have taken my 2005 Jetta TDI to other dealerships, much closer to home, yet choose to return to Auburn V.W. which has proven to be the best. I know for certain my vehicle will be serviced correctly the first time. I am always treated as a valued customer by the service staff at Auburn V.W. There is no doubt I will continue doing business with this outstanding dealership. more

Customer Service 10/9/2013

Always provide great customer service. more

10k mile service 10/9/2013

I was able to rent a loaner car for $10 while they performed the 10k mile service on my Jetta. Service was friendly and easy to deal with. more

Excellent and smooth buying experience. 10/2/2013

I originated my search via Auburn VW's website. I chose a 2012 Passat SE and had my financing set already through BECU. Overall, this was an almost completely seamless transaction. I drove the car, and 1 wk later called the Internet-Sales back to visit and buy the car. I did not know that BECU partners with Auburn VW, so that if you are pre-approved, VW can access the BECU system for your loan. I hardly had any paperwork, and everyone from the Internet Dept, Finance and delivery were very helpful. Once I arrived, the entire process took approx. 1.5hrs. I was not in a hurry, but this by far the FASTEST car-buying transaction I have had in a long time. Also, the price of the vehicle was very fair, and "no haggle" and the reason why I chose to buy @ Auburn VW. The only "down side"; I feel they should not charge a "doc fee" of $150. This is just "padding" the vehicle price in my opinion. I did not contest the fee because the car was such a great price/value, ALTHOUGH I told the sales dept if this was a brand-new car, I would not pay the fee. I would recommend this dealership for buying a vehicle and also I have used the service dept which has been helpful with my previous VW. more

oil change and 10000 mi servicing. 10/1/2013

I already filled one of these out and see no good reason to fill another one out. Please see what I said on the earlier survey. Thank you. more

Friendly People 10/1/2013

My car was washed afterward-nice.Inside of car was clean.The price was reasonable.The cust. lounge is awesome. more

***** 10/1/2013

Great customer service; timely repairs. more

Great service people 9/30/2013

Always friendly and willing to explain details. more

10,000 mile service 9/30/2013

Service is always great. It's important to them to keep their customers happy. more

Friendly and Respectful Atmosphere 9/29/2013

Staff is very courteous and professional. Very detailed information about the repair and follow ups. more

Great place to buy a VW. 9/28/2013

The staff that worked with us was great and took there time to explain everything. Also didn't rush us or pressure us to make a decision. more

I work here 9/27/2013

Convenient more

oil & windshields change 9/27/2013

My visit was quick and painless, not only did I have the oil change but the windshield (set up previously), both were done in a professional manner more

Nice people 9/26/2013

All staff members are involved and very helpful. more

Great service ! 9/26/2013

The technician was attentive and got us in and out. Excellent customer service. Thank you. more

Best VW dealer in Washington! 9/25/2013

Have bought 3 cars here...always a square deal. Service has been top-notch...fast and thorough. I've been in VWs since age 6...these guys are doing it right. more

EJ is the best!! 9/25/2013

Everytimei go to Auburn VW EJ is very helpful & responsive. It is clear the he really loves his job & cares about being good at it. Overall I really love Auburn VW, their customer service is truly exceptional. more
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  • Hours: Mon 9am - 8pm, Tue 9am - 8pm, Wed 9am - 8pm, Thu 9am - 8pm, Fri 9am - 8pm, Sat 9am - 7pm, Sun 10am - 6pm
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