At The Beach Tanning

I haven't had too much experience with tanning, being that I am pretty pale and rarely have a need to be bronzed... Since, being told that I would be going on a tropical vacation for my 35th birthday, I needed to get a base going - STAT! I had a great experience at this location. Customer service was on par, no pushy sales for lotion or a contract (that I implicitly told that I didn't need or want). I will definitely go back. more

Visited the store and it was ver clean. The staff was super knowledable and very friendly. I would give this location 4 stars! more

WORST TANNING PLACE EVER! They seriously have zero customer service skills. I am pregnant and canceled my membership and was told I was good to go by the instore employee... come to find out I got charged later and then when i disputed the charge with my bank, they started sending collections bills for 3 times what I owed. Even talking with reps and the supervisor, still not resolution. WORST PLACE EVER!!! more

At the Beach rocks... When it comes down to it, the customer service department is probably one of the nicest that I have ever experienced. At the Beach offers the best results for both UV and UV free tanning results anywhere. At the Beach strongly encourages the use of it's products ( egs. Lotions, facial moisturizers, tanning lotions, goggles, etc.) so the members can get the best results... not just now but in the future, even of they are not tanning anymore. My favorite part is how they have opened up and started giving guest the option of being on a month to month contract.. Cancel 24 hours before the draft day and your good to go! No strings attached... With amazingly convient hours, member access to all Clubs, and the amazing results you can achieve, ATB truly is the best..Come see me and or the wonderful staff at the 104th and Federal location.. Right across from LoDos... Would love to get you started at OUr club.. See you soon.. more

WORST BUSINESS PRACTICES EVER!!! WILL LIE AND CHEAT YOU OUT OF MONEY.\r \r IF YOU HAVE BEEN SCAMMED BY AT THE BEACH: Please file with the Attorney General of Colorado. One settlement was already reached 2yrs ago and people go their money back. The are continuing to lie and steal peoples money and in order for everyone to get their money back PLEASE FILE A CLAIM! more

This is the first review I have ever written online... EVER. This place was horrible. The manager was completely unprofessional and pushy. Not everyone wants a contract, especially when they feel forced into it. At The Beach teaches its employees bad business ethics and there sales tactics are aggressive and relentless. I will NEVER sign a contract with At The Beach because of their approach. This company is a joke. I have read many reviews (from a variety of locations) of people being charged multiple times for contract renewals and then having issues getting their money back. I would strongly advise people to stay away from all At The Beach locations. more

DON'T TAN HERE! I was told I was able to cancel my membership whenever I wanted as long as I notified them 30 days before the date of my transaction. I chatted with the employee about only needing the membership through the winter months and she said I should sign up for this new deal they were advertising, it was a great price for what I needed and as we were going through the sign up process she was right beside me hurrying me through the sign up paperwork, and making me feel rushed for the fact of there being 2 other customers behind me. She gave me the details and turned toward me to ask if I understood, all sounded correct - but what she did not disclose with me was that I was signing a contract for 12 months.. AFTER I had just told her I only needed the membership through the winter months. She did not say or point out to me that I was signing a year contract with them. I have been calling the corporate office to try to get them to understand my situation and all they keep telling me is that I have no choice and they don't understand how I would not have known it was a 12 month contract when I was signing the paperwork. They are a scam and very misleading business! I would definitely make sure you are reading the fine print when you are doing business with them because they will try to steal your money.. more

I was rapidly signed up for a contract with little explanation. After tanning in what seemed like a broom closet, I told them I wanted to cancel my membership....just 15 minutes after signing the contract. They told me there was nothing they could do for me, and I would have to call customer service in the morning. I called right away and they wanted a certified letter in the mail by that day to honor the 24 hour cancellation. An email was not sufficient. They try to make it as difficult as possible. After reading through the contract I saw the charges would begin next month, come to find out my account was charged the next day. I was charged for an initiation fee that I was told at the salon would be waived because of my coupons. Called customer service again and was told this was not refundable. So this company got $27.45 out of me for making a bad choice and recanting within 20 minutes. This company is a scam and should be shut down. After reading through my contract, I discovered the monthly fee of $27.45 (which included a tax) was not for 12 months but for 13 months so the coupon for 5 weeks free that I had was actually not honored because I had to pay for 13 months instead of 12 with the initiation fee. more

I love tanning here, the beds are pretty good (upper levels are amazing). The staff is knowledgeable and remembers me by name, even though I don't tan every day. You need to make sure you know the cancellation/moving policy when you sign a contract, because it can be pricey to cancel if you sign a 6 or 12 month and don't understand the fine print. It's definitely a lot cheaper to do longer contracts though. They were really good at explaining it to me when I signed up, and it was really easy for my boyfriend to cancel is month to month. Overall, good deal. more

This place is an absolute scam! I signed up for one year and at the end was automatically renewed for another. I do not even live near one of these anymore and when I asked if I could cancel they told me I would have to pay for the entire remaining year. I refused to pay for a year I was not going to use and found no other way to get out of it then to cancel my card. I am now receiving threatening phone calls about 4 times a day telling me they are going to sue me etc. Worst Business Ever. I will not pay them and I will dissuade anyone from using this service. more

AVOID At The Beach unless you want to be scammed. You will never get them to stop charging your credit card after to sign up and cancel. more

Yahoo I never have a tan...I am TAN.....I used beds and started like the lady told me I started at 8 minutes I am up to 20 minutes and I have a good tan line......Yea for me more

I love tanning there...keep up the good music.....just do the beds in the winter....like now....but do both beds and spray in summer.....see you soon more

\r Class Action Settlement - Denver 1/2011\r K C.\r \r \r Attorney General announces agreement barring tanning chain from misleading consumers during sales process\r 01/31/2011 \r DENVER Colorado Attorney General John Suthers announced today that the state has reached a settlement with the Oklahoma-based tanning chain At The Beach that resolves allegations that the company misled consumers about its tanning contracts. The agreement requires At The Beach to pay an estimated $350,000 in consumer restitution, fines and attorney fees and requires that At The Beach halt its deceptive sales practices and record all of its future sales.\r \r This agreement is a victory for the hundred of Colorado consumers who felt that At The Beach was not engaging in fair sales practices, Suthers said. We believe the companys agreement to record all sales transactions will deter future misconduct, and is evidence of the companys desire to change its sales practices.\r \r At The Beach allowed its employees to misrepresent that consumers could cancel their contract at any time, according to the states complaint. Former employees and consumers told investigators that the company failed to disclose that cancellation would require payment of half of the remaining cost of the contract. Consumers also said they first learned of the cancellation fee when they attempted to cancel.\r \r Consumers will be eligible for restitution if they have already filed a written complaint with the Colorado Attorney Generals office or the Better Business Bureau. The Office of the Attorney General estimates that more than $100,000 will be refunded to more than 300 past At The Beach customers. The company also will be required to pay an additional $75,000 to the state to be used to reimburse consumers who file complaints going forward.\r \r The settlement also requires At The Beach to pay a $75,000 fine and $38,500 to cover the costs of the investigation. At The Beach has already reimbursed Colorado consumers approximately $45,000 as a result of the states investigation into At The Beachs credit and collection \r more

Consistent high quality. once a week no wait, immediate service. Frienedly and helpful. I would recommend this. more

I have the best tanning results I have ever had!! At The beach is awesome!!! Their beds rock!!! more

My skin looks great and the lotion is incredible. I bought a year of tanning and cant wait to0 set color for the new season.....bring on the summer wear more

If I could give negative stars I would. Signed a one year contract with them to find out it was actually a 2 year contract. Check out their BBB rating and you will find they just finished a settlement with the Attorney General for getting customers stuck in this contract. Nothing is negotiable. If you miss a payment, the monthly payment doubles. If you miss a payment within 30 days I had a friend that immediately got a call from collections. Young, rude staff and not worth it. Go somewhere locally owned that cares about the customer. more

No wonder they are opening new stores. The service is great I quite enjoyed myself very relaxing and saw great color the first time. i will certainly go back..... best prices..great packages.... more

i called lowry ATB to get pricing on a month of tanning for my trip to cali next month and this guy was rude....told me i would have to come in because he was not allowed to discuss pricing over the phone...really? what? So you want me to come in to get your prices? wrong. I called Tranquility tanning and eventhough they are a little farther from where I live I will be going there instead! The girl from Tranquility was very nice and had NO problem giving me pricing over the phone, probably because they have NO contracts and arent trying to ""rope"" people into anything. Sorry ATB you guys are full of sh*t and you suck! I will NEVER do a monthly contract for tanning...that is ridiculous. more