Appleton Campbell Inc

id: 29289865
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100 E Franklin St
Warrenton, VA 20186

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(540) 680-4130
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HVAC Contractor

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Reviews
( 971 )
( 31 )
( 2 )
( 4 )
( 4 )

Best

I appreciated how quickly A-C came when I called with two frozen outside spigots. I liked the options offered and the timely way in which the work was done. I have called on A-C ...

Worst

oil furnace serviced. issues still remain after the service. requested for redoing the service.

Great Customer Service 6/10/2017

Stacey Woodward is a fantastic technician. For a number of years now I have counted on his knowledge, professionalism, and honesty in assessing and repairing my HVAC issues. Great company with great employees! more

Outstanding Service, as Always! 5/31/2017

Bill Dooly is the Best, Period! Knowledgeable, Efficient, Courteous, Respectful and always willing to answer my questions! No need to go anywhere else! more

Always prompt, on time 5/31/2017

They do fantastic work and honor warranty service - Go the extra mile more

We are impressed. 5/24/2017

We recently had a new heating/a/c system installed by your company. It was a pleasure to deal with three of your employees. They were knowledgeable, friendly, courteous, professional & patient. Started with Stacey Woodward on service call that ended with him finding us a new system that fit our home & budget. Continued with Dylen Nemzek & David Forney whose work ethic is exceptional. Never stopped working until installation was complete. Work area inside & out spotless (rainy day) . It was refreshing to hear the complimentary way your employees spoke of Appleton&Campbell. We will be recommending your company - thanks to Stacey, David & Dylen.. more

Timely, Courteous, Professional 5/23/2017

We received quality service and were very well informed of our repair options without feeling pressured. We were able to get installation and appointments at convenient times of day. Thank you! more

Another great service call 5/22/2017

Thanks, WT and Chad. Quick, clean, professional work, much appreciated. Thanks also to all the terrific office staff, Renee, Jeanette, and others who are so amazing and proficient at handling the customer calls. more

A 5-year customer who will continue to do so. 5/19/2017

Mr. Appleton & Mr. Wayland. Gentlemen, this review is to let you know how very pleased my Wife and I are with the outstanding service your technicians and office staff have provided us during these past five years. From an initial systems check and Home Service Agreement (HSA) sign up in January 2013 to "no heat" this past January, the excellent work accomplished by your technicians, their always professional appearance and polite demeanor, and consideration for our home as they worked inside (they always remember to put their boot covers on) and outside, are qualities to be commended. It is obvious they are well trained in their skills and we are looking forward to working with you and them in the future. As a result, our Daughter is also an AppletonCampbell customer, with her own HSA. more

Excellent service 5/18/2017

I had my new Furnace and Heat pump replaced. The technician Jerry Harris was a huge help in deciding which Heat pump and Furnace to install. I have had my system installed one year ago by Jerry Harris, Paul and Jason they did the complete installation in one day excellent service. They all were very informative about the new system I purchased. I would purchase a system from them again when needed. They were so gracious and informative. I give them 10 stars if I could. I want to Thank all of them for there service and good advice. My system is so effective in the winter I get to hot which usually I am freezing and in the summer the air conditioning will freeze you. I Love my new system. more

Bill Dooly is an excellent representative of Appleton Campbell. 5/16/2017

I am pleased with Appleton Campbell's maintenance and servicing of my HVAC. Bill Dooly is polite, efficient and patient while explaining my advanced control box. more

I would recommend you guys to everyone! 5/15/2017

We had a great experience with the technician Seth. He was very quick, knew what he talking about, polite and to the point. I would like to make sure he services our units all the time! The whole experience from making the appointment to finishing up the service was 100% professional. more

Appleton Campbell have done a great job. 5/15/2017

They installed a new AC unit for us. Their people were courteous, clean and efficient. It was a very good experience. I would recommend them to anyone. So far, they have also been terrific with check ups and calls to check things out. Thanks. more

Thanks Renee for forwarding the website, efficient as ever. 5/11/2017

Seth did a good job with my Spring check up, no problems thankfully. He went over all the details and recommendations, so once again thank you for the good training A & C give their technicians for their friendly service. more

Xcellent service 5/11/2017

Service provided: 1). Electrical review by Glenn and Danny. The two men were very thorough, pleasant, honest and provided good recommendations for improving our electrical setup. We are going ahead with whole house surge protection as recommended. 2). Plumbing review by WT: WT was very thorough and honest on his review. He discovered that our sump pump was 'Dead' and so we are moving forward with replacing that unit. Pleased with the overall service reviews and pricing. more

Love this company 5/10/2017

Always friendly, professional, knowledgeable. We have the service for 3 houses more

Excellent Service 5/9/2017

Professional service from start to finish. Thank you very much! more

Overall Service 4/25/2017

Appleton and Campbell is arguably the best company on the planet to do business with. The staff is courteous and empathetic to your needs. Service calls are the epitome of professional. You are given a time for arrival and they meet it. They call the day of service to confirm you are home and inform you that their technician is on the way. I have been doing business with Appleton & Campbell since 2005 when a complete AC Unit and Gas Furnace were replaced. I have a twice yearly maintenance agreement on this system and I can rely on them to call me to schedule the visit. Over the years, I have had several calls for plumbing service and the work has always been proficient and the plumber treats your house like it was theirs. The staff is well trained and very team oriented. You just cannot find a better place. I have always recommended them to others and will continue to do so. If you want it done RIGHT, call Appleton and Campbell. more

Knowledgeable, patient, great, professional 4/18/2017

I truly appreciate all that Danny did to assure me that all my questions were answered and that I understood everything more

Great Technicians Admin needs some worl 4/13/2017

Purchase and install tankless water heater, natural gas, remove electric water heater. Superb technicians. ON TIME with correct equipment and skill levels. Clean and haul away -- up there with the best I've seen after decades of home ownership. ADMIN: Estimate for installation was correct for install location and timeliness of arrival and departure. estimate lacked contract specificity for haul away, clean up and location of residence. Took a little work to get details I wanted. Looks like I'm going to have to request a statement which indicates paid in full. Minor and maybe it's coming. This is the only reason I gave the total experience 4 stars. T RESPONSE FROM Appleton Campbell: I want to thank you so much for your very valuable feedback. I am thrilled that you were happy with the job. I do regret that we didn't deliver the same quality on the administrative side, I appreciate you taking the time to let us know where we can make some improvements. Respectfully, Jennifer Deary more

Quality work from a professional team 3/30/2017

James and crew did an incredible job of replacing the wiring in my old house and making sure there were no remaining fire hazards. Quality work! more

Excellent service & quality, very knowlegable 3/22/2017

Mike, Paul and Chris were excellent. We were very satisfied with our service. Thank you! Renee is excellent too! more
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Owner Message
  • Appleton Campbell was founded in 1976 by the current President's grandfather, Jim Appleton. It is family owned and operated with a strong focus on employee, community and customer relations. The company holds a Class A license with masters in Plumbing, HVAC, Gas Fitter and Electrical as well as certified geothermal design and install. The technicians receive paid training for both technical knowledge and customer service. The service technicians work on flat rate pricing which means they quote the jobs upfront and get approval prior to starting the work. Customers do not have pricing surprises at the end of the job, do not pay for a slower technician, and do not have to pay any additional charges for parts to be delivered to their home. Appleton Campbell has a strong code of ethics and operates with Honesty, Integrity and Experience. After over 30 years in business, the company had its first IRS audit and was proud to announce that no changes to the tax return were required. That letter has been framed and is located on the wall inside the main entrance to their office. Mission Statement: Exceed Customers Expectations

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