Purchase and install tankless water heater, natural gas, remove electric water heater. Superb technicians. ON TIME with correct equipment and skill levels. Clean and haul away -- up there with the best I've seen after decades of home ownership.
ADMIN: Estimate for installation was correct for install location and timeliness of arrival and departure. estimate lacked contract specificity for haul away, clean up and location of residence. Took a little work to get details I wanted. Looks like I'm going to have to request a statement which indicates paid in full. Minor and maybe it's coming. This is the only reason I gave the total experience 4 stars.
T
RESPONSE FROM Appleton Campbell:
I want to thank you so much for your very valuable feedback. I am thrilled that you were happy with the job. I do regret that we didn't deliver the same quality on the administrative side, I appreciate you taking the time to let us know where we can make some improvements.
Respectfully,
Jennifer Deary
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