Reading your request for feedback caused me to think it is amazing how it doesn't feel like 16 years! The only thing that has changed over this time is your location :)I am always greeted by hearing my name, what an immediate personal connection and how the beautiful young women always remember is beyond my comprehension. I go to the color section and put my things in the "easy to use" lockers and receive THE BEST HAIR COLOR in all of Louisville, I receive lots of complements on how natural the color looks-Kasey is so fun! Even Taylor who cuts my hair is impressed and sent her a handwritten note praising her for the great color. And TAYLOR-oh my goodness, when my son was married last June she encouraged me to come the morning of wedding so my hair would be at its best, I didn't think of that and changed my appt. which caused her to come in early that morning to accommodate this change in the schedule-"no problem" she said! It is this quality of service and attention to detail that first impressed me at Z's-and it doesn't hurt that my husband and I both receive hugs when we come in. Foster and I believe we are Z's most loyal fans and appreciate so much the honest, hard working and beautiful staff that greets us by name and takes extroadinarily good care of our beauty needs! God bless you and Happy New Year!
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