when arriving, I learned my appt had been deleted from the system. Staff scrambled to get me re-assigned to another stylist/colorist, which all worked out great in the end. However, it was not a relaxing appt since I was using someone new to me. Perhaps the people making appts should be better trained? The day I made this appt, I made several for upcoming months, and I even repeated them all back to the girl. I do not know what happened.
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