The atmosphere of the spa is very calming, and you relax just walking into the reception area. I have always been offered my choice of beverage while waiting, but I have never waited long. Any time I have gone in to buy product or to have any service, the staff have been polite and caring. My particular stylist, Gloria, is always willing to answer my questions and gives advice without attempting to sell me the product they carry. She seems to read my mind about what I want for my hair. I recommend Villaggio to everyone I know!
Pros: atmosphere, serenity room, choice of beverages
Cons: NONE!
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