I completely admit - Villaggio is very pretty...the designers really put thought and consideration into making the place a very relaxing atmosphere. Is it the best in Indy? I don't really think so - the staff seems young and from what I understand there is a high turnover rate; and I hate to say it, but sometimes I think I can give myself just as good of a mani/pedi at another nail place for $20 less or even at home for free. I think it is more than a bit unusual that they ask clients to rate them on this site (I think only Villaggio and Lush have more than 100 online ratings and almost 1/4 of them seem ""not so good""), and after reading some of the previous reviews (even going back to 2006), I tend to think this is a business move to vie for certain awards? I also agree with a previous poster in that some of the reviews posted seem very manufactured and their post dates are sometimes a bit too coincidental. Do I think that Villaggio rates similarly to spas in CA and NY? No. Is it a good spa, convenient and close to home with decent prices? Yes. The best spas I have been to bend over backwards for their clients, divulge them, yet retain a ""homestyle flair"" that makes clients feel comfortable and truly at ease. Villaggio has a bit to go to fit into that category.
Pros: Ambience, location.
Cons: Business maneuvers, high turnover.
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