Veterinary care for my animals was excellent at the VSC, but I found their business practices poor, bordering on unethical. After my dog received excellent energency care. I paid a bill of over $2700. Unknown to me, the vet had failed to charge me $100 for a final test for my dog that was conducted on the day of discharge. Three months later, I received a call from a collection agency. The collection agency rep called me a"deadbeat", screamed at me and threatened me if I did not immediately pay the bill. I called the VSC immediately, but no one would answer my phone calls or explain why I owed them money. After two weeks, I finally got through to the VSC bookeeper. Although I didn't know anything about the test, I paid the bill immediately. However, I still continued to receive harrassing phone calls from the collection agency who also reported me to a credit agency. I contacted the Better Business Bureau, but even the BBB ciould not get a response from the VSC. Be careful of doing b
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