Transmission Corporation of America

Hind sight is 20/20 I suppose.....hate these @#$@#%^ I'm in the Military and was deployed to Afghanistan in November of last year. Wife had car problems last month and thought it was the transmission. She made the rounds calling some of the shops in town and settled on this fraud of a company. Not angry with her...she said they offered to have the car picked up, promised to have it diagnosed and back to her in 2 days time. I told her to go ahead but not agree to any repair costs until we talked after they had told her what was wrong. 4 days later I call her and she's crying about them wanting $3200 to fix the transmission in the car. It's a 2000 Ford Explorer 2wd....how could it possibly cost that much to fix???? A lady at the business (not sure what her name was...maybe angela??) tells my wife that they can offer us a military discount and bring it down a whopping $100 dollars......thanks for the thanks of me serving my country huh?? I tell my wife to tell them no way and we'll pick up the car. At that point, she's told that the transmission is already out and it's going to cost $495 to get it back if they don't fix it.....are they for real??? $500 bucks for doing nothing... Now we're hosed.....$500 and another week of moving the car to another more reputable shop and guess what.....the @$%@#$ transmission is fine.....the car needed plug wires?!?!?!?! The engine was missing and causing the car to shudder and bounce.....my wife couldn't tell the difference so trusted what Transmission Corporation of America told her. So instead of paying a little over $3000 for a tune up....it only cost us $700 counting towing and the wonderful fee they charged us. And for the record....it WAS another transmission shop in town that found the bad plug wires and replaced them. Not going to mention their name because of course Transmssion corporation of America will just say it's that shop trashing them. All I can say is do your research and ask around Cons: Crooks, Liars and Theives more

I took my old auro there and needless to say i was taken by surprised that i needed a transmission. i had just bought the car a couple of weeks ago and now my car is still sitting there with drive out tags in there parking lot. They have my car and they say i owe 489.00 plus taxes to get it back. I have a after market warranty and they are willing to pay for it but the manager wants more money from me to fix it. They (warrranty company) is going to pay 1600.00 for repairs and which i thank is more than enough but Shannon said that i would still owe 1000.00 out of pocket, which if u know how the economy is thats a big number to come up with right now. Its a shame automotive shops are greety and think that consumers are so gullable like myself. I have learned a valuable lesson and hopefully i will get my car back soon, with the help of legal aid and the car lot owner. The owner from the car lot has told me that they have been through this before and he will never recommend his customers back to TRANSMISSION OF AMERICA Pros: NEED TO READ THE BOOK OF PROFESSIONAL PEOPLE more

I would like to say thanks to the staff at Transmission Corporation of America. They were thoughtful, courteous and professional. I like the fact that they educated me about my car and the repairs that needed to be done. I am pleased with the easy way the gentleman explained the neccessary repairs. I was able to understand exactly what had happened to my van and I was able to understand exactly what needed to be done to repair the problem with my transmission. The repairs were completed quickly and I was charged a reasonable price. I have a warranty that is valid anywhere in the United States and I have a great new place to take my van for all the maintenance and repairs I need. I enjoyed the platinum level of customer service they provide and I will gladly return with any and all my automotive needs. Pros: highly qualified, courteous staff, very professional more

I recieved the best ever car and customer care at Transmission Corp. of America from the moment I walked in the door to the phone call I got after my car was fixed. I am suprised by how concerned this company is with the way I felt about the service I got when my repairs were done. They were extremely focused on making sure above all else that I was pleased. What car care company does that now a days? What a different way of taking care of people and their cars! I am impressed with the level of concern everyone there has for making sure my car was fixed, making sure I understood what was going on with my car at all times, and most of all....making sure I was a happy customer. It's about time a car care company realizes the improtant fact of taking care of the people who own the cars and not just worrying about taking care of the cars themselves. I was really impressed with how differently this company does business. This is not your typical car care company. This is a very different experience. These people really care about their customers and they go above and beyond the call of duty to make sure you are happy. I would feel comfortable recommending Transmission Corporation of America to all. Try them the next time you have car trouble. you will be amazed! They check your car free and let you know what's wrong with your car and how much it will cost to fix it and even if you don't want them to fix your car they are still nice to you and want you to come back! Go there next time you have car trouble and you'll see the diference yourself. you don't have anything to loose because they check your car FREE! Pros: FREE CAR CHECK- FREE!!!!! more

I have to tell you Transmission Corp. of America employees are my new best friends! These people were the most honest, most courteous and most reasonably priced in town! I am very pleased with the service I was provided and extremely happy with the work they did to my car. I will be returning to Transmission Corp. of America for all my automotive repair and service needs. I would highly recommend them to anyone I know. Pros: honest, courteous, reasonably priced more

This is the greatest transmission company of all time! I had my transmission repaired at Transmission Corp. of America back in March of 2007 and they did a wonderful job! I was very pleased of how informative they were. They explained exactly what was wrong with my car and exactly what it would take to fix it, in terms I could easily understand. They did the work quickly and I had my car back within just a couple of days. At that time I was given a 12month-12,000 mile nationwide warranty. Everything went extremely well and my car was working better than ever for a very long time. I took it back in last week because I noticed a few red drops of fluid on my garage floor. When I called to let them know I was seeing the drops and wanted them to check it I also informed them I knew I was well out of my warranty by time and mileage. My warranty had expired over 6 months ago and I had put over 20,000 miles on the car since they did the original transmission repair back in March of 2007. They told me not to worry, bring it on in and we will check it out and see what's wrong. After they checked it, they took me into the shop so I could see for myself the leak was coming from one of my axle seals. Knowing I didn't have any warranty left, I assumed the worse and was prepared to pay for the leak to be fixed. To my surprise they repaired the leak and didn't charge me a dime. I didn't think this was fair to them so I insisted on paying for the repair. Again I was assured the repair would cost me nothing. They told me they appreciated me coming back to have them check it and that having a satisfied customer was way more important than having me spend more money with them. I was amazed to say the least! I have the upmost respect for this company and its employees. They went above and beyond the call of duty and fixed my vehicle under a warranty that had expired long ago. I would recommend them to anyone and everyone will full confidence. Pros: they fixed my car at no charge even though my warranty had expired a long time ago more

I just knew my transmission was completely gone when I made the call to Transmission Corp. of America. Pleased to find out they offerred to check it for FREE which included a FREE computer scan as well. My truck was giving me all kinds of trouble and every time I would come to a stop while driving the darn truck would shake and die.When I drove it it would jump and act funny when shifting gears.They did the FREE check and after that was done I was told all I needed was a small service and a new transmission filter with new fluid. They found a small leak at the gasket for the trans pan and the filter was stopped up. I had them do the transmission fluid and filter service as they suggest and guess what? It was a small cost to have the service completed and they did it in less than an hour. I was treated with the upmost respect and kindness by every single employee there. They were able to put my fears to rest, fix my truck quickly and get me back on the road in a safe driving vehicle. I was impressed to say the least. It is so nice to know there is still an automotive repair place in town with honest, trustworthy people working there. I thought honest repair shops were extinct. Transmission Corp. of America proved me wrong and I'm glad i didn't go anywhere else to have my truck checked and fixed. Who would have guessed it? I was already planning to spend money for a major repair and had even told the man at the counter i was ready to pay for a major repair and knew it would cost alot of money, but to my surprise he was honest about what needed to be done and even though their shop didn't make alot of money off the service they did for me he was still extremely nice and told me if I ever had any other questions or concerns with this truck , or any other vehicle for that matter, just bring it by and he'd gladly check any vehicle for me FREE of charge. The manager there said their policy is "no one should you have to pay just to find out what was wrong with a car." Pros: honest, saved me alot of money, very nice people more

I love these guys! they are my new best friends! I had taken my minivan to two other transmission shops in town(I won't name names) and was told that I needed a complete overhaul on the transmission. Still not satisfied with the results of those two shops diagnosis, I took my van to Transmission Corp. of America on Clinton Hwy. Come to find out all I needed was a speed sensor that is located on the outside of the transmission case. I allowed them to replace the sensor (saving me thousands of dollars) and now my van drives better than ever! I am so pleased with how nice everyone was to me and the professional manner in which I was treated. I am extrememly happy with the amount they saved me. I can't thank them enough for being so honest and not taking advantage of me. I have already recommended three of my relatives to Transmission Corp. of America and they are all pleased as well. If you want fast, honest, quality service all done with a smile, this is the place to go. Again, they saved me thousands of dollars and were so polite. I even got a thank you card in the mail a couple days later and the gentleman had called to check on me the following day to make sure all was well with the work they just performed. 1st in Quality, 1st in Service is there slogan and it's true. I will never take any of my vehicles anywhere else. They will always have my business for automotive repair. Thanks again to all the staff at Transmission Corporation of America. Pros: honest, quality repairs, professional service, they saved me thousands of dollars more

I brought my car in for a free check and left owing 3100.00 and w/o my car. My brother took the car down there and authorized the work not me, and I still cannot do a darn thing. Talked to a lady named Angel and she said she was sorry but the owner said he would just sale the car, to get his money. What should or can I do? Live off my retirement check and live month to month. Pros: want professionalism Cons: did not get professional people more

I had a timing belt replaced the beginning of June. I was verbally assured it would be to dealer standards with dealer parts. On September 27, 3 weeks after the warranty expired, the tensioner clamp broke, derailing the belt and destroying my cylinder block. When I started looking into the situation, I was told by TCOA that if a belt broke, it wasn't their fault because that meant a clamp broke and given the number of miles on my car (100,000), that was likely to happen. When I asked why they didn't suggest replacing the clamps, they said they did a 'visual inspection," but didn't warn me about the potential problem or ask if I wanted to replace the tensioners. Lo and behold, the dealer told me there's no way to do a visual inspection and for years they have automatically replaced the clamps - all their information connected to timing belts for others to use recommends that they replace the tensioner with the timing belts, especially when the car has a lot of miles on it. I apparently don't have a legal leg to stand on, so I'm left on a fixed income trying to decide how to undo $5200 damage to my car. Had I been more wary I would have paid attention when they told me they could fix the car to dealer standards (they didn't), that they had a qualified mechanic (he didn't show up that day, someone else did the work before I found out), and also misled me on the warranty period for another major job they did at the same time (they verbally told me 12,000 miles/12 months instead of the 3,000 miles/3 months it actually is). In addition, they didn't deliver the car when promised. I saved about $500 over the dealer's cost. If you plan on saving a few dollars, be wary of it costing you hundreds more. I don't think they kept one of the verbal promises they made. more

I want to express my deepest gratitude to the staff at Transmission Corporation for taking such great care of me and my van when the transmission went bad in it. They were all very professional and Angel was exceptionally pleasing to deal with. She kept me well informed throughout the entire process of the repairs. She was very honest and upfront about the pricing and explained the repairs that needed to be done in terms I could easily understand. She took me through the repairs step by step. I always knew what was happening with my van. My van was repaired within 2 days and she helped me get a rental car so I could get my children back and forth to school. She even sent me a thank you card and called to check on me a couple days after I had picked up my car. I highly recommend anyone with car trouble to go see the best in the business....Transmission Corporation on America. They are very honest , fast and fair. Pros: honest , fast & fair more

This place is the perfect example of what a repair facility should be! Talk about great service... best I have ever gotten anywhere! Although I had a major repair, my car was fixed within 48 hours and it was fixed right the first time! i have never been treated better anywhere! i cannot express enough thanks to all employees for taking such great care of me and my car. The lady there kept me well informed and explained all the repairs in terms I could understand. How refreshing! Perfect service, perfect work and all done with a smile! more

Very good service and everyone involved in my repair was professional and helpful. I would definitely return to this repai shop again. more

My experience with Transmission Corporation of America was outstanding! When my vehicle needed repairs unexpectedly on the transmission, I received the most courteous service, well informed technicians, and my vehicle is now performing perfectly! I could not have asked for better service or a more pleasureable experience. Everyone at the shop went above and beyond to make my experience a pleasant one, and even worked 3 hours overtime to make sure my car was repaired and returned to me when I needed it! Thanks Guys!!! Pros: 2 Thumbs Up! more

Wow! Extremely qualified mechanics at a professional establishment!!! Incredible! I have never encountered more qualified mechanics and professional service people in the office. Everything was so neat and clean. I did not expect that at a transmission repair facility. Smiling faces were everywhere Quick trunaround too! With very fair pricing! I would not ever take my car anywhere else after having the outstanding service I received from Transmission Corp of America. I love this place! Pros: smiling faces, very welcoming more

what wonderful service I received at this place. I can't believe it's actually an auto repair shop. Most of the time the people are rude at this type of place, but not these people. Absolutoly wonderful!!! very refreshing to have such intelligent and professional people in this industry. Service is great there and quality of workmanship is excellent. I can't say enough about how great the expirence was there. I would suggest anyone needing repairs to visit Transmisison Corp. of America. You;ll be pleasantly suprised. more

From the moment I walked through the door at Transmission Corp. of America I was treated kindly and with a great deal of respect. The gentleman who waited on me was courteous and extremely knowledgable. He took time to explain everything they were checking on my car's transmission step-by-step, making sure I understood. I was really impressed! The mechanics were well skilled and got my car ready quickly. It was ready for me to pick up the very next afternoon. They did every thing they said they would do and they did it for exactly the price they quoted. I will return if I need any future repairs and I will recommend them to anyone I know in need of a good, honest repair facility. For worry-free, hassle-free service with a smile;Transmission Corporation of America can't be beat! Pros: quality, service, quick repairs, honest employees more

I am so pleased with the Transmission Corp. of America in Knoxville. They gave me such wonderful service! I had them look at my car to see what was the matter. I had previously went to a different place, who told me I needed a whole new transmission, but when I went to Transmission Corp. I found out the real story. I only needed a minor repair, not a complete transmission. I saved over a thousand dollars. I am truely thankful I sought a second opinion. If I wouldn't have gone to Transmission corp. I would've ended up spending way too much money on something I didn't even need. All the guys at Transmission Corp. were so nice and they really knew what they were doing! It was like a breath of fresh air going to a repair shop and getting honest, professional work done. I will tell everyone I know to take their vehicles to Transmission Corp. Pros: honest repairs at resonable prices more

This place is great!!! You won't believe the level of service they will give you! I was amazed!!! The quality of workmanship was great and they were very professional! Informative and freindly is how I would describe the gentleman at the front counter. From A-Z they've got it all covered when it comes to taking care of their customers. The price was very reasonable and they repaired my car fast, too!!! Pros: quick, polite, professional, informative, knowlegeable more

I went to Transmission Corporation of America and I got really good service. They did great work and I got my truck back quickly and it works so good now! I am so pleased with the way I was treated. They even helped me get a rental car at a great discounted rate,. I will tell all my friends to go to Transmission America for all their automotive repair needs and I know they will get good service Pros: great job done more