Transmission Corporation of America

CAME IN A STRANGER... LEFT A FRIEND. Angel built the confidence I needed to entrust the financial investment with this company. It started when I heard them on the radio being endorsed by DAVE RAMSEY. When I started having transmission problems I knew where to go. If Dave Ramsey trusts them I trust them! I took my gmc to Transmission America and they answered all my concerns. What I especially liked is that they stand behind their work. I made the right choice with them and would recommend their company to anyone.Pep brothers told me this was the place to go for transmission work and they were right. My truck feels really great. more

Whew! How grateful I am that This place was on the corner of "not making it another two blocks". My sister and I were traveling from Indiana to North Carolina, our first road trip in years. We had limped into our motel the night before to find our transmission dipstick on "way empty". The next morning on our way to the Chevy dealership, this shop appeared on the corner. Angel went out right away and started the prep work on my 2002 Trailblazer (I was impressed that both of the front line ladies aren't afraid to get dirty). Long story short, the fine crew behind the scenes, Bryan and who knows how many others were involved, got us on the road. We were there several hours, but the charges for service didn't reflect that. At one point I asked Bryan if he thought the truck would make it to our destination. He said he wouldn't let us leave until he was satisfied we would be alright. I have told everyone that will listen how great the service was and how professional all the employees were. Angel called that evening just to ensure we made it ok. They all saved me alot of greif and expense. I will forever be greatful. Thank you so much! more

It's been a few weeks since the staff at Transmission Corporation of America has completed the service on my truck and I haven't felt the "hiccup" come back! :) I have talked to them about a few other things that the truck needs and I will definitely take it back to them to have those things done as well. I would like to tell everyone how thankful I am for them taking such great care of my truck!! A special thanks should be given to John, the mechanic who worked on it! Also for him taking the time to research which cold air intake will be the best for my F-150! This place is great!~ Tell everyone you know! more

WOW! What an EXPERIENCE! IN BUSINESS IT IS VERY IMPORTANT TO ACCOMPLISH TWO THINGS : (1) KNOW WHAT YOU ARE DOING , (2) DO IT WITH A PROFESSIONAL ATTITUDE. BOTH WERE BEAUTIFULLY PERFORMED. WENDY, ANGEL, AND THE TECHNICIAN THAT LOOKED AT MY TRUCK WERE INFORMATIVE, PROFESSIONAL, AND CONSIDERATE DURING A VERY TROUBLING TIME FOR MYSELF. I OWN MY OWN BUSINESS AND MY TRUCK IS MY LIVELYHOOD. EVERYDAY I DON'T HAVE MY TRUCK I LOSE ALOT OF MONEY. AFTER LISTENING TO WHAT THEY HAD TO SAY ON THE PHONE, I HAD THEM TOW MY TRUCK TO THEIR SHOP. THEY SEEMED TO BE GENUINELY CONCERNED ABOUT GETTING MY TRUCK BACK ON THE ROAD FOR ME AS SOON AS POSSIBLE SO I DID NOT LOSE ANY BUSINESS. I LIKED THAT. THEY CHECKED IT OUT FOR FREE AND DIAGNOSED IT AND I ASKED THEM TO GO AHEAD WITH THE REPAIRS. WENDY PUT MY MIND AT EASE ANS ASSURED ME EVERYTHING WOULD BE FINE. NOT ONLY WAS EVERYTHING FINE, BUT THEY EVEN EXCEEDED MY EXPECTATIONS! THEY BEAT THE TIME FRAME I INSISTED ON AND EVEN OFFERED TO COME BACK AFTER HOURS FOR PICK UP OF MY VEHICLE IF NEED BE. AS A BUSINESS OWNER MYSELF, I KNOW IN BUSINESS "CUSTOMER CARE" IS NOT JUST A CATCH, BUT MUST BE A WAY OF LIFE FOR A BUSINESS. EACH OF THEM TRULY DISPLAYED A CARING ATTITUDE. VERY IMPRESSIVE! I WILL NOT HESITATE TO SEND FUTURE CUSTOMERS TO TRANSMISSION CORPORATION OF AMERICA. I THANK WENDY AND ANGEL FOR DOING YOUR BUSINESS THE RIGHT WAY! THEY ARE TRULY HERE FOR THE CUSTOMERS, NOT THE PROFIT. more

I had a very good expirence with this company. Angel is aply named...she is an "angel". The work on our van was done in a timely manner and was priced reasonably. I was also very impressed with the service after the sale. I recieved a follow up phone call from them to ensure I was satisfied with the work they did. Then a couple days later I recieved a handwritten thank you card in the mail from them. Who does that anymore??!! My expirence with this company proved to me there are still honest, hardworking folks in this world who still believe in providing real good customer service! I will positively return to this company for any future auto repairs I need. more

I would like to take this time to thank transmission corporation of america for the fine job they did on my odyssey. I could easily recommend anyone to take their vehicle to transmisson corporation of america. They are very professional with their work and they are also very moderate with their pricing. They have a very professional staff and the two ladies in the front are very polite and really seem to know their stuff "well". Their buiilding and shop were very clean and tidy and for an auto shop smelled really nice. They even delivered the vehicle to me in Maryville when they were done with it. I am an older gentleman so that helped me out tremendously. Again, I would like to thank all of the staff at transmission corporation of america for the great job they did and all of the hospitality. more

This was my first visit referred to me by my wife who has been a few times. Great experience! Everything was explained to me and done in a timely matter. The young lady that waited on me was very polite and was a very hard worker. I would definetely go back again. more

This shop received my vehicle a week ago. It is under warranty, so I am having to deal with the warranty center. They had told me that the transmission needed pulled out of my vehicle to open it and look--except that I knew it did not need pulled out. After informing them of this, they changed their tune and figured out how to do it by only removing the transmission PAN. That's a difference of $400 in labor charges. I would have gotten taken to the cleaners if I knew less about cars, and hadn't researched my problem on the internet. BEWARE! It is also difficult to get timely service. more

We recently had our transmission go out while traveling home to the St. Louis MO area from eastern TN. We had no idea of who to use to repair it. In trying to find a different repair shop, we passed by TCOA and saw that they were endorsed by Dave Ramsey. This impressed us as we know who he is and respect his point of view. I called TCOA on Sunday evening expecting to get a recording of hours, etc. I spoke to a REAL person!! She asked me about the car and gave me an appointment for 9:30 on Monday. She explained what would happen at that appointment. We ended up needing a rebuild. They did it in a DAY!! We got our car back Tuesday evening and drove home with information about who to contact in our area for our 2 week check to fulfill the warranty. In addition to their fast professional service, Wendy and Angel picked us up from the hotel so that we didn't have to pay for another night. They even offered to take us to the mall so we didn't have to spend the day in waiting in the shop! Amazing! We did spend the day in the shop and I have to say, from their choice of seats which were very comfortable, to the cleanliness, and choice of magazines, this shop is like no other. While it may be "Wendy and Angel", they really are both angels! Thank you TCOA for making an awful situation tolerable! more

I am very satisfied with the transmission work that was performed on my Kia Spectra by Transmission Corporation of America. I received a great first time experience with the customer service from Angel and Wendy. Customer service seemed to be the top priority with this shop which was very refreshing for an auto shop. I was always informed of the progress of the vehicle. I was asked if I needed a ride back to the shop to pick up my vehicle when it was ready. They seemed to go above and beyond to make sure that I was pleased and THAT impressed me. I would recommend Transmission Corporation of America to anyone. VERY PLEASED! And amazingly enough the shop was VERY CLEAN and SMELLED NICE. You dont find that often either. more

I would gladly recommend Transmission Corporation of America to anyone. What stands out in my experience is the professional, friendly, and informed communication I received from both Wendy and Angel. Repairing a broken transmission for most of us is a substantial monetary investment no matter what the cost is. We need to be reassured that we are dealing with trustworthy, competent people. I got this feeling from the staff at Transmission Corporation of America, which in turn made it easier to feel good about making the investment to get my transmission fixed. I would definetely send all my friends and relatives to this business for their vehicle repairs and maintenance. AND I WILL DEFINETELY GO BACK. more

We were referred to Transmission Corporation of America through Dave Ramsey's endorsement, which was very handy since we just moved to Maryville from Texas. We knew our car needed help ASAP, so as soon as their business name was mentioned on the radio we called! Thank you for being so efficient, friendly and reasonable with your fees. We couldn't be more pleased. The loaner car and the delivery of our car all the way to Maryville was a huge and much appreciated surprise! (Especially since we did not know this area at all yet).We would definetely refer anyone to this Company. Thanks again. more

Angel and Wendy not only know what they are doing, but they know how to get the job done while keeping the customer happy. It is very hard for me to fully trust mechanics, but I feel great about doing business with Transmission Corporation of America. I picked my vehicle up and the next day I felt something while I was driving. I took the vehicle back for them to check it out and it was a problem with one of the spark plugs. They repaired the problem free of charge, (because I did not have the money to fix it then), just to make sure my vehicle would run right and not damage the transmission. Now THATS customer service! I would definetely recommend Transmission Corporation of America to anyone needing ANY repairs. They work with their customers based on what the customer can do. more

My first encounter with Angel & Transmission Corporation of America was when the transmission in my wifes car started slipping. I had seen the ad on TV and decided to give them a try. They immediately started to check it out and discovered an electrical problem. Also, I was surprised when Angel told me there was a problem with the transmission but it was still under warranty and to take it to the dealer who would have to fix it at no charge. We had purchased the car as used and had no idea it was still covered. They could have fixed it and charged us but they didn't. That was being honest! Very unusual! I was shocked again when she said there was no charge for the check-out. I decided right then that this business was where I would be going for ANY work on my cars. The dealer fixed the car and it took 7 days. Keep this in mind. The transmission on my truck had started having trouble, so I brought it into Transmission Corporation of America to be checked. It was not under warranty. Angel checked it out and called me with the fix it options and various prices for each option. I chose the option best for me and told them to go ahead and fix it. I was called in about 48 hours and told my truck was ready. I consider that fast considering how long it took the dealer to have my wifes car fixed. I am very satisfied with the work done here and the friendly atmosphere and have started telling others about this place. Hope that doesn't create problems. I like this bunch. They are friendly and nice and a down to earth shop that works with EVERYONE! THANKS TCOA! more

Angel and Wendy are tremendous assetts to Transmission Corporation of America. These ladies did an amazing job of gaining my confidence in their business and keeping me informed throughout the process of analyzing the source of my transmission trouble and making the necessary repairs. They were very capable in explaining the results of the diagnostics and mechanical inspection of my 1996 Ford F150 2WD truck, of explaining options of making the necessary repairs, and offering optional upgrades i had asked them to check into to make my truck stronger. In a time when good customer service is difficult to find, they exceeded my expectations. My old truck didn't make it easy for them, but they patiently took those challenges in stride, and made me feel like I was their most important customer. Now my truck shifts and upshifts with ease. It must not have been shifting right for a long time because now it smoothly shifts through gears that I didn't know existed, when taking off from a stop. Thanks Transmission Corporation of America!!!! more

I bought my vehicle just recently, luckily with an extended warranty with it. I started having problems with my transmission so I went to Transmission Corporation of America because they had GREAT reviews on the internet and they accepted my extended warranty. They checked my car out FOR FREE and even called the warranty group and took care of everything themselves. The service was more than I ever could have asked for and I even had my car back in only 2 days. I will definetly recommend Transmission Corporation of America to anyone needing ANY kind of work done on their car. Thanks again guys! more

The service you all provided was excellent and expeditious! Which was well worth the money paid for services rendered. Thus, I was really impressed w/ not only warm and friendly greetings, but the information you disclosed with me regarding my GMC's transmission. I genuinely felt your honesty and reliability, and would therefore gladly return for future needs! Also, I will be sure to HIGHLY recommend your company to others. (Plus, its nice to know that there is a shop in knoxville that actually doesn't attempt to exploit its patrons by over-charging and under-working!) Fantastic job! Well done! Thanks a bunch! Pros: Great Service Cons: None more

This was the first time taking my car to this shop and i'm very pleased and impressed by Transmission Corporation of America's service and honesty. You put me at ease after worrying where to take my car to be looked at, after finding out the Suzuki Dealership is no longer in business here in Knoxville. Thanks again for helping me to not worry. Also, i'm glad the transmission was not the problem and it was only the sensor that needed to be replaced. Thanks for the honesty!!! I will continue to use your shop for my Suzuki. Pros: strong skills in diagnosing problems Cons: none more

I can't express my appreciation for the professional way my car was taken of. Angel and the mechanics were great and they updated me every step of the way with the progress of my repairs. I will in the future return to TCOA for any and all of my vehicle repairs and service, for the very reason that they know how to treat their customers. If all people that worked with the public were like Transmission Corporation of America, it would be a wonderful world!Thanks again for a job well done. Pros: ALWAYS CALLED WITH PROGRESS REPORTS Cons: NONE more

I was traveling to Nashville, Tn. and my car broke down in Knoxville. It was towed to somewhere that was just a repair shop so they recommended me to Transmission Corporation of America on Clinton Hwy. They specialize in transmission repair and would even tow the car to their shop for free. The first shop called Angel at Transmission Corporation of America and she took care of everything for us. She towed it, sent someone to come and get us at the other shop, and took us to get a rental car. It took a day and a half to repair our car and we were back on our way to Nashville. She even came to get us at the rental car place to pick us up when we had to take the rental back. NOW THATS CUSTOMER SERVICE! Angel went far beyond my expectations and is certainly recognized for her dedication and professionalism. We thank Transmission Corporation of America from the bottom of our hearts and will DEFINETLY recommend them to anyone looking for repair work. Thanks again guys. Pros: They know their stuff! Cons: none at all more