Thompson Gas

I have no problems with Burkardt's. I leave a check, they leave the gas. Even let me do a payment this pay day and post date one for next pay day. Not all people pay for their gas and stick them with a bill. Now adays you have to keep up on payments or companies lose to much money. Thank You Burkardt's for keeping us warm!!! more

Burkhardt's has the absolute rudest and worst customer service I have ever experienced!!! We have been customers for over 20 years and had our parents switch their propane to Burkhardts over 20 years ago. We have ALWAYS been timely on our payments! Our work took us out of state and we were late on ONE bill. ONE in the fall which had been paid when we got home. It was now in the dead of winter and they did not come out and fill our tank and we ran out of propane at midnight on a Friday night. We had to call the emergency # and tell them we had paid the bill the month before (when we got home) and our current bill wasn't even due yet! They advised very rudely that they had sent a letter saying until we prepaid another tank they would not fill our tank! We had just returned from being out of the country for 2 weeks and had not even opened all of our mail at that point as we had only been home a few days. more

Beverly Burkhardt at Burkhardt's LP Gas was the worst I have every had with a so-called customer service rep. She was snippy,..and many other things that she said to me on the telephone were not nice) Their company let our LP tank run out of fuel 3 times in 60 days in the middle of nov/dec/Jan. after she assured me they would monitor consumption. When I tried to discuss the seriousness of that mistake, she got extremely defnsive. Her big concern was getting paid for the gas. even though my account was not past due!! more

I have had a propane tank from Burkardt's Lp Gas for about two years now (I purchased a trailer house in a campground a few years ago). When I did, I got in touch with Burkardt's to ensure continued service. Since I did not use the trailer on a constant basis (summers only), I wanted them to be aware of it. We worked out a pretty good deal - I put my annual rental down on my bank account for automatic renewal, and all bills would go to my caretaker (I'm military so I have a local caretaker watch the place when I'm away). Pros: None notable Cons: Cuts off service without contact, harassing customer service more

Burkardt's LP Gas has always had the best LP prices and I simply would not choose any other supplier. They are knowledgeable and always reliable and their customer service is superb. Pros: Always dependable and honest more

Always very competetive price, friendly in person or on phone. Pros: great service, fair prices Cons: gas anywhere costs too much more

Burkardt's LP Gas is a wonderful family owned business that strives to meet the needs of all their customers. They keep their prices very competitive along with great customer service. I am happy to be one of their customers! Pros: Great customer service, helpful servicemen more

I have dealt with LP Gas vendors for 40 yrs and my service with Beverly Burkhardt at Burkhardt's LP Gas was the worst I have every had with a so-called customer service rep. She was snippy, (would not tell me to whom I was speaking until the 3rd time I asked....and many other things that she said to me on the telephone were not nice) Their company let our LP tank run out of fuel in the middle of Jan. after she assured me they would monitor consumption. When I tried to discuss the seriousness of that mistake, she got extremely defnsive. Her big concern was getting paid for the gas. Pros: big company..should be professional Cons: Too big to any longer care if you get good service from them more