Burkhardt's has the absolute rudest and worst customer service I have ever experienced!!! We have been customers for over 20 years and had our parents switch their propane to Burkhardts over 20 years ago. We have ALWAYS been timely on our payments! Our work took us out of state and we were late on ONE bill. ONE in the fall which had been paid when we got home. It was now in the dead of winter and they did not come out and fill our tank and we ran out of propane at midnight on a Friday night. We had to call the emergency # and tell them we had paid the bill the month before (when we got home) and our current bill wasn't even due yet! They advised very rudely that they had sent a letter saying until we prepaid another tank they would not fill our tank! We had just returned from being out of the country for 2 weeks and had not even opened all of our mail at that point as we had only been home a few days.
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