TLC Moving & Storage

We recently moved from JP to Roslindale, and we couldn't be happier with the service we received from Roadrunner. Moving is never a total joy, but they made it as painless as possible. Pros: professional, careful, fast, reasonable rates more

I have moved a million times and these guys were the best! They were fast, friendly and reasonably priced. I hope not to have to move again anytime soon, but I will definitely use them next time I do! more

I have moved several times over the last few years and I have had some bad moving experiences. When I was planning my move from Boston to Philadelphia, I read the great reviews about Roadrunner on the internet, and I thought they were too good to be true. I went with them because they gave me a good estimate which included a minimum and a maximum price with no hidden costs, and they did not charge for used boxes. All of the excellent reviews were spot on, and I am so glad that I picked them as my movers. From the time Dave came to my apartment in Boston for an estimate to the time the movers placed the last piece of furniture in my apartment in Philadelphia, everyone was professional, friendly, efficient, careful, and hard working. I would highly recommend them! Pros: Professional, friendly, careful, made moving easy! Cons: Absolutely none! more

In the late summer of 2009 my husband and I were preparing for a move from Massachusetts to Florida. We relentlessly scoured the web for movers, reading company histories, customer reviews, complaints and commendations. I generally hold people to a very high standard and consider myself difficult to please; when it came to handing my worldly possessions over to strangers these standards were raised even higher. Of all of the companies we considered, Road Runner stood out for their professionalism during initial phone calls and their in-home estimate they provided to me. We chose to use Road Runner and could not have been happier to have done so. If you are considering a move and are concerned about how your things will be packed, loaded, hauled, and unloaded, I *strongly* recommended Road Runner Moving and Storage. During the initial estimate they were very polite, knowledgeable and thorough. The estimator (who was also my driver) had quick, accurate, and polite answers to all of my questions (and I had a ton of them). During the packing and loading the team that showed was very polite and FAST. They loaded my entire place onto the truck in a few hours. My husband and I watched like a hawk to make sure our near-new furniture was treated properly, and it was. I couldn't have been more careful if I did it myself. During transit they kept in thorough contact with me to let me know where they were, and to refine their estimated delivery date. They delivered within their estimated delivery window, and I knew exactly when to expect them. Due to unrelated circumstances, I had to back out of the rental house they were delivering to. It was a great relief that they were willing to change delivery locations without making a big deal out of it. During unloading we, again, watched them like hawks to make sure our stuff was treated with the respect it deserved, and it was. They were as careful unloading as they were loading. Not one of my items was damaged. One of the boxes had gotten a little squished, which they pointed out to me without me asking. They opened the box and left me with it to review the contents while they continued unloading. Nothing had broken, but it was good to know that if something *had* broken they were interested in doing the right thing and not hiding it from me. In summary: Road Runner does good, honest business. Their prices are very competitive but don't be fooled - you get top-dollar service without paying top dollar. These guys know the moving business and they do it well. If you are considering a move, you need to talk to these guys first and you need to give them serious consideration. Pros: Professional, reliable, friendly, and FAST (but careful)! Cons: Not one! more

This was my second time relying on Dave Mareira and his team (third, actually, if you include the first time I met them when they took heroic measures to deliver a fabulous couch I?d purchased, which as it turns out would not fit up the stairs of my apartment at the time?). I truly think they are the best and will tell any one who will listen! They are professional, diligent, responsive and fun (if you can call anything about moving fun!). For our most recent move, on move day (which was about 100 degrees) I had to plead with our move crew ? led by Martin and Dave ? to take breaks to drink water and eat snacks so I wouldn?t worry about them passing out from the heat! They worked tirelessly, came in on budget (despite our having more items than they anticipated!) and on time (our buildings required very particular move in and move out times). Without question I will use them again!! Pros: Make the moving process as good as possible... Cons: You still have to move! more

I used them for both their storage facility and, eventually, w/our move. They were great to work with, very understanding w/a late payment and incredibly competent come time for our move. I cannot think of one thing to complain about when referring to Road Runner Moving and Storage. I just wish more companies were as friendly, competent and affordable as this company!! Pros: extremely friendly and professional Cons: can't think of one more

I found these guys when I needed to move to texas three years ago. I was really worried about all the moving horror stories that I had hear and settled on Roadrunner Moving and Storage after a lot of debate. They did a great job then and they did a great job a week ago when they moved me back again. They also moved my parents in the mean time and did a great job then too. They took care of storing my stuff for me in Boston for about a month, and nothing was broken or damaged when they got here. The guys that came to my home worked fast, were friendly and professional, and did a great job. In an industry where there are lots of scary stories... I trust these guys! Pros: reliable, friendly, professional more

I had to move long distance, from Boston to SC and heard nightmares about long distance movers. I found Roadrunner and was absolutely blown away by their professionalism from start to finish. They told me if the truck weighed less than the original estimate they'd lower my cost, who ever expects a mover to be that honest but they were! My move cost over $300 less than I originally thought. They took apart my computers and complex phone systems and when I unpacked I found cords taped to appropriate systems, marked as to what they went with. The moved my things into storage and stocked them more organized than I ever could. Terrence and the others that moved me were incredibly kind and professional and handled my things like they were their own. They showed up 3 days later, actually earlier than originally quoted when every other mover quoted up to 10 days they arrived in just less than three. Moving is so stressful, I can't say enough about them. In fact, I trust them so much my next move will be coordinated around their schedule because I just don't want to trust my home to anyone else... Pros: Professional, conscientious, honest more

This company is so outstanding, I don't know where to begin. They are professional, courteous, competent, honest and fun. They did a move for us from Massachusetts to New York and it couldn't have gone any better. They responded to my emails and telephone calls in a prompt and courteous manner and they did everything they said they would do. And they did it well. I never thought that any piece of moving could be fun, but the employees are so wonderful that it actually was. I recommend them without hesitation. Pros: The best movers anywhere more

Great company from the first call. They showed up when they were suppose to. They sent three guys when only two were scheduled. They got the job done quickly with no damage and they were very polite. I would definitely use them again. Pros: Dependable, Efficient and Polite more

This is our second time moving with Pros: Great customer service and no damage more

We had a great experience with RR from start to finish. They are clear and straightforward about their pricing, quick to respond to questions, and keep all of their promises. In addition, the crew they sent was courteous and professional (particularly the hard-working two man drop-off crew). In short, I would recommend them highly and without hesitation... Pros: Best movers in Boston more

We used Roadrunner for a move to Canada 2 weeks ago and they were FANTASTIC. The staff was very professional and attentive to our needs. They were quick, inexpensive and helped guide us through the customs clearing process. They were flexible o our needs and really went the extra distance. This is not ony a great local moving company but a superb international one as well. Pros: Staff more

You will not beat RoadRunner for price. friendliness, competence, or customer service. They have moved me twice from coast-to-coast, without a hitch. They really are a joy to work with. Rob more

excellent overall; a dream team; martin and his friends helped us move from MA to Europe smoothly, helping us at every stage along the way. They offered the best quote, advised us regarding what the least expensive option would be, sent 4 professional movers, and made sure we got our shipment in excellent condition on the other side of the ocean. Don't hesitate, go for roadrunner! Pros: simply the best more

The 3 movers were exceptional people to work with. They were attentive, careful, courteous and fast. They communicated with us easily and kept us informed as to how things were progressing. Really nice guys. They also moved a piano with no problem. Nothing was broken and it went very smoothly. Pros: Great guys!!! more

From the time that Dave visited to give us a quote to the follow up after our move, we were impressed with Roadrunner. They made our move personal and cared about our belongings. Dave/Roadrunner was the only moving company we called that came to do a site visit to actually see what we had that would be moved from one house to another -- everyone else gave an estimate. Dave also gave us an absolute maximum price we would pay, which could be reduced depending on how much we packed/moved in advance (which is what we were hoping to do a bit of.) In contrast all of the other companies all gave a ballpark price which would go up depending on actual time, materials and amount moved. And at the end of the day, the final price came in under what Dave had quoted. The crew at Roadrunner did a great job of communicating with us leading up to the move itself. Then on the day of the move, the team of movers (4 guys to pack up the truck, 3 guys to unload) was on time, which we really appreciated. Each one shook our hands and introduced themselves. So nice! We had a great experience with Terrence, BJ, Matt & Stefan. They were courteous and careful with our things, kept our places clean, and were very friendly and quick. They were all business while having a smile on their faces! Great value for the money. No additional charges or hidden fees. They were very upfront with all of the permits, charges, etc so we knew what to expect. We have already recommended them to many friends and will continue to do so. They made our moving day a breeze. Two big thumbs up! Pros: easy to work with, extremely pleasant, polite & efficient more

Road Runner Moving and Storage is in fact the best moving company we have ever used. Danny Gomes promptly came to our home at the time of the appointment to give us an estimate of the approximate moving time it would take to move all the contents from our 10 room colonial in Waltham to our new Condo in Watertown. He went room to room and gave us an estimate of 7-9 hours from start to finish. He explained that the workers are paid on an hourly basis and any personal time for lunch would be subtracted from the actual time. We would only be billed for the actual time. The time for the entire move was exactly 7 hours. He offered boxes or supplies in which we might need for the move. Pros: Best Movers in Town Cons: no drawbacks more

We had a wonderful experience with Elianzo, BJ, and Terrence. We've already started recommending you to our friends. Pros: Highly Professional, Helpful, Prompt, Fast more

They are helpful from the moment I emailed for an estimate to having Dave come out to do the bid to having the three wonderful guys do the move last Saturday. Highly recommend them. Pros: On Time, friendly, helpful and good fun more