Southwest Air & Heat

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8225 Buffalo Gap Rd
Abilene, TX 79606

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(325) 698-9200
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Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Reviews
( 108 )
( 9 )
( 0 )
( 0 )
( 1 )

Best

Mario did an excellent job. He took the time to explain what was serviced. We look forward to him coming back to perform the "fall" service check.

Worst

Mario and Tom are a pleasure to work with. They do good work and try to answer all my dumb questions

Always come when called. 11/26/2016

Would NEVER recommend a Amana AC/Heater. Nothing but trouble but, the only thing that was good was the service that we received from Southwest AC/Heating. They always came when needed. RESPONSE FROM Southwest Air Conditioning and Heating: Gene we will be the first to admit that Amana Heat pumps installed in2010 have given us a lot of trouble, since all of those problem units we installed we made a change over to American Standard and have not sold another Amana heat pump since we found the troubles given Good thing is that most of your calls were a no charge and the zoning system has given you a lot of problems Hopefully we have all of the bugs worked out now Remember to always change your filter once a year that is very important Thank you for bringing this to my attention and thank you for your continued support of Southwest more

I Had A Positive Experience 11/18/2016

We have hired Southwest Air Conditioning and Heating to make repairs to our air conditioning and furnace units. They are fabulous! This company is professional, courteous and prompt. I have no complaints about them. RESPONSE FROM Southwest Air Conditioning and Heating: Charles it has been a pleasure having you as a returning customer, and your kind words about our company are just fabulous! We always appreciate you and your families business and want to thank you again for using Southwest time and time again more

Quick and efficient as usual 11/8/2016

Had my original AC installed by Southwest, serviced, replaced and continue to get their excellent service to this day. Highly recommended. RESPONSE FROM Southwest Air Conditioning and Heating: Jeff thank you for your kind words and long time commitment to Southwest Air Conditioning. We look forward to working with you in the future but hopefully youu wont need us but if you do we will always be prompt to take care of you more

Great deal 11/1/2016

I got a great deal from the people over at Southwest Air Conditioning and Heating and really could not be happier. They have really good people that work up there who really know how to take good care of their customers. They did excellent work for me and I would definitely recommend them to anyone looking for some help with heating and/or air. RESPONSE FROM Southwest Air Conditioning and Heating: Cotton we appreciate your business and am glad all things went well on your repair Thank you for the kind words more

Outstanding service & price... 10/27/2016

I have trusted Southwest Air Conditioning and Heating over the years with numerous minor repairs and when faced with complete HVAC replacement, I knew who to call. From their outstanding customer service to their unbeatable price, Southwest has proven itself as the BEST in the business. I am 100% satisfied with the outcome of their work and if you go anywhere else you are doing it wrong. RESPONSE FROM Southwest Air Conditioning and Heating: Brian we appreciate your continued support of our company, we strive every day to give the best service from answering the phones to giving you the best job at the fairest price more

Mighty Fine! 10/18/2016

They always give you their best and are fair, reliable, and professional people in the Heating & Air Conditioning Business. I always recommend them if someone asks me who they should call for Air Conditioning & Heating service or sales! more


Satisfied with work! 9/28/2016

was friendly and thorough with work. Always have had very good service with southwest air! more

Southwest is the best!! 9/26/2016

Friendly, courteous, and professional service combined with timely appointments, reasonable prices, and quality work make Southwest the best air conditioning and heating company in Abilene! more

Emergency Ac fix 9/20/2016

Thank you guys so much for coming out last week on short noticed and fixing our Ac unit! The technician was amazing, kind, and showed us exactly what was wrong and told us prices before he fixed it. I would highly recommend your company! Thank you again! Michelle Crow RESPONSE FROM Southwest Air Conditioning and Heating: We really love the upfront pricing because if does not matter if it takes 1 hour or 10 hours the price is what we quoted you Thank you for your business more

Outstanding 9/15/2016

Workers did job in timely manner. Orlando did great job! Rudy & he worked well together as a team. RESPONSE FROM Southwest Air Conditioning and Heating: Virginia, we thank you for the kind words In this busy world we know how hard it is to take time to compliment someone about their employees and service they received It is people like you who make it all worth the extra effort we put in to make you happy more

Excellent Service 9/12/2016

Very professional, courteous and knowledgeable service men. Would recommend to anyone who needs a reliable company. RESPONSE FROM Southwest Air Conditioning and Heating: Thank you Nancy we at Southwest strive to give you the best service with the friendliest people we can employee They love it when I tell them about these comments more

Highly Recommended 9/10/2016

We were especially pleased with the recent installation of an A/C & heating unit by Southwest Air Conditioning & Heating. We have used them for previous units and repairs over the past 21 years. Technicians are experienced, professional, and keep the traffic and work areas very clean by using drop cloths. Two weeks prior to this installation, we had Southwest out two times for A/C repairs. When it was obvious the unit needed replacing, Southwest gave us partial credit for expenses we’d already incurred. Highly recommend Southwest Air Conditioning & Heating. more

Great people to do business with 9/2/2016

Mario was professional and courteous. We were so grateful for the fast service to repair our air conditioner system after regular hours more

fixed problem 8/29/2016

professional, courteous technician persevered into the late evening to trace problem and correct it. RESPONSE FROM Southwest Air Conditioning and Heating: David I am so sorry that my phone was not available for me to answer yesterday but as usual you figure out how it works by calling the office and getting someone out there to fix your problem Thank you for your patience and in the future I will keep my phone handy more

Outstanding Service 8/22/2016

We had our compressor go out and found out that it was expensive to get a new one. I was also offered a new complete ground unit as well. The drawback is that a compressor warranty is 90 days but a new ground unit warranty is 10 years. I opted to spend about $1,500 more for a ground unit that will end up paying for itself in no time. When they came out, it was a very hot day and my house was hot too. They brought extra guys to help with the install and got it all done in a timely manner. My house was cooling off in no time. I was by far looking for quality over quantity and they exceeded my expectations. I would highly recommend SW AC & Heating. RESPONSE FROM Southwest Air Conditioning and Heating: Mike I am sorry that it picked the hottest day to go our but glad you called us to get it replaced and running again as I said what is a good nights sleep worth more

My family has been Southwest customers for years. 8/15/2016

We've been customers for years. We always seem to receive same-day service. The staff is always courteous and explain in detail any issues we may have. Always prompt, courteous and professional. RESPONSE FROM Southwest Air Conditioning and Heating: Doug that is what we strive for same day service with friendly qualified answers Without you it is not possible so thank you for your kind words more

Repeat Customer 8/15/2016

I've used Southwest AC multiple times over the past few years. They provide a good quality service. Very knowledgeable, I will use them again. RESPONSE FROM Southwest Air Conditioning and Heating: Brian that was a terrible install by someone who definitely did not know the city or State codes. But thanks for calling us so we could bring it up to code and up to selling status You did a good job remodeling the house and giving someone a good deal on a nice house more

Southwest is the best 8/14/2016

We needed a new a/c unit in our house and southwest came out quick and gave us the best deal... They came out and put our new unit in while we were on vacation. Came home to a cool house. Then they returned to explain the system to us. Very polite and nice Thank you southwest RESPONSE FROM Southwest Air Conditioning and Heating: Tessie that was quit a challenge but we rose to the occasion figuring out how to install that unit in the area we had It was fun and informative to sit with you and hook up the WiFi thermostat so you could operate it from your phone both of us got a lot out of it and I will be getting you the info on the door locks to hook up to the WiFi thermostat today or tomorrow more

Great service 8/12/2016

Great service, RESPONSE FROM Southwest Air Conditioning and Heating: Thank you Bill we strive for great service more
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Owner Message
  • Residential & Commercial Sales - Service - Installation Home-School-Work-Play, 24 Hour Service

Additional information
  • Hours: Daily 24 Hours
  • Neighborhoods: Far Southside
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