Southwest Air & Heat

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8225 Buffalo Gap Rd
Abilene, TX 79606

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(325) 698-9200
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Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Southwest Air & Heat - Abilene, TX
Reviews
( 108 )
( 9 )
( 0 )
( 0 )
( 1 )

Best

Mario did an excellent job. He took the time to explain what was serviced. We look forward to him coming back to perform the "fall" service check.

Worst

Mario and Tom are a pleasure to work with. They do good work and try to answer all my dumb questions

Excellent Service 5/28/2016

I would recommend Southwest to any one who needs any heating and air service. The repairman was very friendly and knowledgeable about all aspects of the work needed. RESPONSE FROM Southwest Air Conditioning and Heating: Nancy without customers like you we would not be in business, we strive to make our customers happy on every call and any work that we do Without you we are nothing more

Great responce 5/27/2016

My ac quit working late in the day on Friday and I thought I was in for a long hot weekend. called southwest anyway and a tec was there in 30 minuets. found the problem and had it back up in no time. He also went over the rest of the unit while he was there to be sure it was running properly. Great work and lightening fast response. Thanks :) RESPONSE FROM Southwest Air Conditioning and Heating: Michael isn't it a nightmare to come home on a Friday night and find your A/C on the fritz and worry that you will have to spend all weekend like that Well that is why we work 24/7 with no overtime charges it is not your fault the unit went out at a bad time more

Fast and Professional 5/20/2016

I hardly expected same day service when I called about an issue with my A/C , but it's exactly what I got! The tech was professional, courteous and diagnosed and repaired the problem immediately with parts stocked on his truck. He took the time to check all aspects of my unit to ensure it would operate efficiently. The charges were explained on and my receipt was emailed to me via the tablet utilized . Impressive response time, use of modern technology , knowledgeable and courteous techs and fair price of repair. RESPONSE FROM Southwest Air Conditioning and Heating: Kelly when I told you that we would get to you I meant it, and yes our trucks are stocked with thousands of dollars worth of parts for just that kind of emergency we appreciate your business and your word of mouth advertising for us, we could not do this without you more

Excellent service 5/14/2016

The technician was professional, aimiable, highly qualified. Not only he executed his job perfectly his advices were formidable. Thanks a lot Mario. RESPONSE FROM Southwest Air Conditioning and Heating: Josy, Mario is one of my favorite employees he is always great with the customer and strives to fix any problem that you might have I will share this information with him because sometimes when it hot and they are busy they dont get to see how they had affected someone more

I am quite satisfied with my new airconditioner and the work done, 5/14/2016

I have utilized the services of SW Air and Heating twice before, and have always been fully satisfied with their work and products and if needed will not hesitate to call them again when the need arises. RESPONSE FROM Southwest Air Conditioning and Heating: We appreciate your continued support for our company and will continue to strive to earn your business, we never take anything for granted more

Must of been a new tec. 4/28/2016

Had to watch and let know what previous tec. Did on previous visits RESPONSE FROM Southwest Air Conditioning and Heating: Yes Mr. Brumley sometimes you dont always get the service tech that had been out there before, however you may request that the service man who has been out there before return to do any work on your system more

Excellent service, stayed until it was fixed right. 4/27/2016

I will recommend them to anyone needing HVAC service. RESPONSE FROM Southwest Air Conditioning and Heating: Rick I am glad everything worked out and we could replace your old worn out system with a new high efficiency American Standard system that should give you years and years of care free service more

Repairs on a Late Saturday 4/22/2016

I just bought a small house as a rental while painting late one saturday night I notice that water is coming out of the ac closet. I called Southwest and within our hour-hour 1/2 they showed up, performed the service and had us going again. Thanks again, Brian RESPONSE FROM Southwest Air Conditioning and Heating: We appreciate your business and remember no overtime ever more

prompt in coming. very neat about his work. 4/20/2016

Did some repairs that I feel would have been left to get worse if he hadn't come. RESPONSE FROM Southwest Air Conditioning and Heating: Patricia it is important to find the problems before they turn bad and we definitely appreciate your continued business more

Outstanding Service, Quality, and Value 4/12/2016

I trust Southwest Air Conditioning and Heating for all of my HVAC needs. From their knowledgeable staff of professional technicians to their unmatched customer service, you will not find a better company to work with. As a matter of fact, I've gotten quotes from other companies that have tried to lure me into paying for things I did not need. However, the honest folks at Southwest provided me with fair estimates based on facts and not scare tactics. Not to mention their prices beat all other competitors by a long shot. Bottom line, if you do not choose Southwest Air Conditioning and Heating as your service provider, than you are not choosing the best. RESPONSE FROM Southwest Air Conditioning and Heating: Brian we really appreciate the nice comments about our company but we could not do it without customers like you We wont always be the cheapest but you will get quality installation and service with Southwest more

Thorough & polite 4/3/2016

Know what they are doing. RESPONSE FROM Southwest Air Conditioning and Heating: Thank you Jack I remember when we put the unit in for you and your lovely wife more

Highly Recommended 4/2/2016

I've been on their service plan for a while, they always call to setup my spring / fall system check in a timely manner. I've also had to call them out twice to check problems. Tech always arrived at the scheduled time and was very professional. Even took time to explain in detail what he was doing and repair actions needed. I'm now looking at replacing my 18 year old system and was very satisfied with the estimate they provided. They will be doing my replacement later this year. RESPONSE FROM Southwest Air Conditioning and Heating: Brian I am glad I could be of service to you and take care of your heating and cooling needs. I know you love that variable speed air handler we upgraded to also more

A Professional Company 3/28/2016

Southwest Air Conditioning and Heating installed a new AC and the results are good. Anytime we need them they come on out right away. Always on time, never no problems and the technicians work quickly. RESPONSE FROM Southwest Air Conditioning and Heating: We feel like sometimes you can not take off work to have a service call done so that is why we never charge overtime for nights and weekends more

Excellent 3/23/2016

Excellent RESPONSE FROM Southwest Air Conditioning and Heating: Jim I remember putting your system in many years ago and are proud to give service on what we sell, that is the most important part of the job service after the sale more

Have recommended to several of my friends and acquaintances. 3/21/2016

They always find a way to service my unit anytime day or night, great customer service. I wouldn't use anyone else. RESPONSE FROM Southwest Air Conditioning and Heating: Tollie I remember putting your unit in also and we pride ourselves in service after the sale You are only as good as your service and thank you for your continued support and business more

Excellent Service 3/21/2016

Over 20 years ago Southwest Air Conditioning and Heating put in our unit and we had such a great experience with them throughout the years that I contacted them again to replace the old unit with a new one - AC heat pump. The prices are fair. Southwest Air Conditioning and Heating are very convenient, and very reliable; if there's an emergency they always come out immediately to check out the situation. I have no complaints, we are very pleased, and would highly recommend this company because they are dependable, quick and provides excellent services. RESPONSE FROM Southwest Air Conditioning and Heating: Mrs Thornton I appreciate the continued use of our company, I remember when Bill and I fist installed your system 20 years ago and appreciate putting your new system in when the old one went bad more

Air Conditioning & Heating Company 3/23/2012

This company is excellent!! I had a positive experience!! They serviced my unit. They had fast and friendly service and all a very affordable price!! They took the time check and explain and show me any concerns with my unit and any questions I had they we?re quick to get back to me to answer them!! I will defiantly be using this company in the future!! more

Air Conditioning 7/13/2005

This company put in a new A/C system for us when we remodeled our home. Because of the recommendation they gave us, we went with a "zoned" system. We have been very pleased with it, and with the excellent work that was done. more
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"Making Your House Feel More Like Home"

Owner Message
  • Residential & Commercial Sales - Service - Installation Home-School-Work-Play, 24 Hour Service

Additional information
  • Hours: Daily 24 Hours
  • Neighborhoods: Far Southside
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