Sound Of Tri-State

Good Prices, knowledgeable, and good service more

Had video monitors installed in headrest and a speaker box reworked to seal it to attain maximum bass. Everything was fanstastic from Charles working with me choosing the components to Scott doing his magic in installing the goodies. Completely satisfied and wouldn't go anywhere else. Thanks to Jay, Charles and Scott. more

I must say that I am very pleased with the service and products from your business. Your staff is very friendly and your crews are very knowledgeable. I am just mad that I didnt find you sooner. I am a new loyal customer. thank You for the great job, good service and fair pricing. As a working man and husband and father to a 3 year old I have not much time or money for extra things. I thank you for not wasting either of those when we do business. I was always told the greatest compliment is a recommendation and you will have good recommendations from me. more

Have to return as replaced speaker does not work. RESPONSE FROM Sound of Tri-State: We sincerely apologize for any delays during any of our installs. Unfortunately, some cars require more time than others, which may prolong installations and result in delays. We try to accommodate and exceed our customer's expectations and would like for all of our guest's to have the best experience as possible. Again, we apologize for this delay. more

see above more

i am an installer myself and when ever i need the high end equipment i go to tristate. ive been a customer since i was about 11 years old and now im 31 been a minute. anytime i have a question i can always call my boys to get the answer. more

The unit (Parrot 3222LS-Color) was installed on time, exactly as predicted and scheduled. The service, both sales and installation, was pleasant and professional. The only negative aspect had nothing to do with the merchant ... the documentation which accompained the unit is deplorable ... I had to spend entirely too much time on the Internet to have basic questions answered that the documentation lacked. more

The service and price are the best around. more

Very helpful. more

Sales was very helpful in choosing a unit (in-dash radio) that had the features I wanted and a few I didn't know I wanted. Installation was prompt and quick if problematic. I took two quick trips back to the shop to fix issues. In the end, though, everything is great. more

the employee who helped me was extremely nice and helpful. i enjoyed the waiting area-comfortable, had internet connection. i'm so happy, also, that the charge to install a remote start was taken off my total since i already had one. after getting home, i shook my car to test my alarm and it didn't go off. when i called to speak to someone, he was not helpful and it made me worried that even though i got the alarm in case my wheels were stolen again, the alarm would not go off should it happen again. he was not reassuring and couldn't explain the system to me. i also asked about changing the sensitivity of the alarm from my keychain (like i was told in the store) and he told me i could not, which confused me. overall, i was happy, i just need someone to clarify my questions and i'll call or stop in to get that. more

I have been a dealing with them for several years now! I have muilable cars! and have had work done here on all of them! I have reffered both family and frieds to them, and will continue to do so, in the future! more

Great customer service and resonably priced. more

Exceptional service!!! All of the equipment suggested was right on the money!! Plus the installation went flawless!! I would definitely refer them to anyone that needs Mobile Electronics in the future. more

I needed a pair of car speakers, called the car dealer who didn't know what size the speakers even were. Called Best Buy, they were more confusing then a politician on Election Day. Some other crook wanted to charge me $9.00 to tell me what size speakers I had. An online mechanics answering service. Then I called Marlowe at Sounds of Tri State. Marlowe is The Man! He found out what size speakers the car had within 30 seconds and said they would beat any price. I looked up a price, went to the store and Marlowe the Man helped me pick out a great pair of speakers for less then Not Best Buys price. They suck doorknobs and will no longer get any of my money as long as Sounds of Tri State is around. more

Good all around service and a welth of knowledge..Thanks!! more

I went in on a Thursday and spoke with a very friendly and courteous salesman who sold me a new stereo system. The next day I brought my car in and it ended up take two days and two trips to install. The first day, it took 4 hours before my car was even looked at. (they had a problem with the car previous to mine, I don't blame them). I didn't get a call about it until hour 5. They finally finished they installation and forgot to connect the iPod accessory. I had explicitly wanted that accessory that thursday but it took a second visit to get it installed. I've been living with my new stereo system for two days and wires are falling out from under the steering column. Not too big of a deal for someone who likes to get hands-on... but I did't pay 250 bucks and 2 days for installation to get hands-on. Also, I was overcharged for the Kenwood system... by 40%! (buy your stuff on amazon and have them install it if you want to save big). RESPONSE FROM Sound of Tri-State: MR. Leyden we at sound of tri-state thank you for your evaluation. unfortunately we had a communication error about the installation and time issues. Luckily we had a time slot open a day ahead of your appointment as you requested. I would like to inform you of the policies of Kenwood and authorized dealers. Because Kenwood cannot guarantee that car audio product purchased from unauthorized dealers are genuine, new and/or fit for purchase, Kenwood does NOT offer any manufacturer's limited warranty or rebates for car audio products purchased from a dealer that is not authorized by Kenwood. Please also note that Kenwood does NOT authorize the sale of any new,current model year car audio product on any auction-related websites. Kenwood, therefore, does NOT offer any manufacturer's limited warranty or rebates for car audio products purchased from any auction-related Website. The following dealers are authorized by Kenwood to sell online. Some territory restrictions may apply: WWW.CRUTCHFIELD.COM WWW.BESTBUY.COM WWW.AL-EDS.COM WWW>CARTOYS.COM Giving you this information we would like to give you our PRICE MATCH guarantee. If you can find a cheaper authorized price we will match it and we will give an additional 10% off thatprice as well. For more info on kenwood authorized dealers please log on to http://kenwoodusa.com/Support/Online_Etailers/ more

The staff was very helpful getting what i wanted and I did get the best deal from Tri-State. more

We have brought all our cars here to Sound of tri state. Isaac is super friendly and helpful and NEVER tries to sell you something you don't need. The prices are the best around and they warranty their installation work! I've never driven away from there unsatisfied. As with any major purchases, go ahead and shop around... I guarantee you will find yourself standing in Sound of tri state though!! more

Have worked with Charles for a number of years on everthing from home theater/ Plasma TV install, car tinting,and installation of satelite radios and in car DVD players. He has been great and the service team is second to none! more