Sound Of Tri-State

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280 N Dupont Hwy
Dover, DE 19901

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(302) 736-1206
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Sound Of Tri-State - Dover, DE
Sound Of Tri-State - Dover, DE
Sound Of Tri-State - Dover, DE
Sound Of Tri-State - Dover, DE
Sound Of Tri-State - Dover, DE
Reviews
( 536 )
( 101 )
( 15 )
( 13 )
( 6 )

Best

The service and communication provided by Chris were outstanding. He kept me informed as to scheduling, pickup time, and also gave me an excellent lesson on how to operate the re...

Worst

While some counter people were friendly and pretty helpful, others and the manager were either indifferent, confrontational, or dismissive. Communication was not always clear. W...

good job 1/18/2010

outstanding more

very good 1/17/2010

overall i am happy with the product and service i have recommended your business to other people more

Pretty good 1/15/2010

I feel as though i bought a quality product at a reasonable price. The staff inside was helpful when I was choosing the model I wanted and seemed to know the questions to ask to make sure I got the best fit for my application. The only negative thing i could say is that at the time I wanted my equiptment they were to busy to install it quickly, but it was also soon after Christmas. They have a large selection and the ability to work in a wide variety of price ranges. I would recommend if anyone is doing a system, you cant go wrong stopping by to see what they can do for you. more

Excellent experience 1/14/2010

The associates were very easy to deal with. I found them to be knowledgeable and helpful. I was apprehensive about what system to get and how it would work to suit my needs, as well as not voiding my auto's warranty. Everyone was patient and kind, as well as alleviating my fears. I dealt with the Kirkwood Hwy. store and would highly recommend Sound of Tri State to anyone. more

excellent overall, would go back and will recommend to others 1/12/2010

This was at the store on Naaman's road, not sure if that is Claymont or Wilmington more

Was ,islaed on installation and did not get what was promised 1/10/2010

Oredered remote starter with power door lock option to be added. Told that no appointment needed for week between holidays Upon arranging installation that week, told that in fact appointment was necessary and when car done lock option was not installed. more

Great customer service, product knowledge, pleasant salesman. 1/9/2010

Great customer service, product knowledge, pleasant salesman. more

Very Knowledgeable Staff 12/28/2009

The sales staff were very knowledgeable and helpful and made good recommendations. The installers were also very good and scheduling was quick. more

great job 12/28/2009

excellent staff and excellent service more

Poor 12/27/2009

After my initial installation I have had to return 4 times to correct problems.This last time after waiting four hrs.I was told everything was done and in good working order.As soon as I got in my car and starting adjusting the radio I notice that the front and rear channels were crossed.I went back in the store and expressed my disbelief that this could happen.This problem was resolved and I left .On the way home I discovered the front right speaker was barely audible,the sub woofer does not seem to be working and there is a buzz from the rear speaker.This mean I will have to return for a another time.Before I do I plan on contacting the store manager and finding a time that will be most convenient for me. I would like to hear from someone with some authority upon receiving this. more

This is the second time I have had work done at Sound of Tri State both installations were exceptionally excellent! 12/23/2009

The reason I had equipment installed at Sound of Tri State was the courtesy by the customer service personnel, the technical ability of the technicians and the quality of service. I will be back for a third time if I should desire another install. more

Great service 12/18/2009

Great service and pricing on everything and great customer service. I've been to Kirkwood and Claymont stores and have had rims, tires, tint, and radio all installed. Mikey, Anothey, and Kelly are great customer service representatives. I will keep coming back. more

Purchased and had remote start installed on diesel truck. Purchased Sirius rec. 12/12/2009

VERY accommodating staff! The person who waited on us went out of his way to be helpful. The work was done quickly and professionally. Plus, it was the best value that I could find locally. more

good place to go for all your car audio needs 12/11/2009

good place except they said my part would be there in 2 days. never called to tell me it would be another 2 days. When i called to see if my part was in i got transfered to car audio they they asked who sold the part to me (who cares). then took a couple of minutes to look it up on they computer then went searching somewhere came back and said i'll call you back then never did after 4 hrs. it should be well known around there when the mail gets there and logged into the computer and customer phoned ASAP. But i'm not a bussiness owner so those are just my thoughts. Otherwise a good place to go to. more


Very much satisfied. 12/9/2009

A friend and I searched around for the same product and tried to beat the price. We live in another state so even a price that would have come close would have won out. We could not find a better deal. We made an appointment for 10 a.m. After driving 50 miles, We were greated by a friendly staff and our information was taken quickly. After handing over our keys, we decided to get a manicure and pedicure at the salon next door since we had to wait some time before the work was complete. We learned from the staff next door that Tri-State worked on some of their cars. The salon staff shared their experience with Tri-State and We were happy to hear all their positive comments about Tri-State's work. As we made our way back to Tri-State, we saw our cars parked outside. We were impressed that our cars were ready for us when we got returned. Even though I travelled nearly an hour, the price and staff's quick work made the overall value better than I expected. I will be returning to get another automatic started put on my other car. more

very good service 12/8/2009

I thought everyone was very nice and helpful. more

Professional friendly service! 12/8/2009

I had a remote starter installed. After shopping around quite extensively I got THE best price and THE best service I could've asked for! I would recommend Tri-State to everyone I know!! more

First time customer and I had a great experience. 12/4/2009

Unfortunatly, I did not get the names of several of the other staff members in the Claymont store. Each time I entered, everyone was very professional, knowledgable and accomodating. The Claymont location is now my new favorite electronics spot! more

Excellent 12/2/2009

Very professional fast friendly service more
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  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Cheswold
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