Sound Of Tri-State

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280 N Dupont Hwy
Dover, DE 19901

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(302) 736-1206
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Sound Of Tri-State - Dover, DE
Sound Of Tri-State - Dover, DE
Sound Of Tri-State - Dover, DE
Sound Of Tri-State - Dover, DE
Sound Of Tri-State - Dover, DE
Reviews
( 536 )
( 101 )
( 15 )
( 13 )
( 6 )

Best

The service and communication provided by Chris were outstanding. He kept me informed as to scheduling, pickup time, and also gave me an excellent lesson on how to operate the re...

Worst

While some counter people were friendly and pretty helpful, others and the manager were either indifferent, confrontational, or dismissive. Communication was not always clear. W...

Very pleased with my service. 11/19/2010

This was my first time to have anything done @ Sound of Tri-State and can say that I could not have been any more pleased with the entire experience. Beginning with my first phone call to schedule right to the demonstration of my new remote start. I mostly dealt with Kelle(?)@ the Kirkwood Highway location, he could not have been more professional and knowledgable the entire time. I will definitely refer friends and family. more


Excellent work, and commitment to customer service 11/12/2010

At first there was some error of what I wanted done, and once the manger came back, he heard about it and called me right away and gave me top notch service. They went above and beyond my expectation to fix the error from my first visit. They offered to upgrade my keyless remote, but I was interested to buy another service they offered, and they cut me a great deal, to compensate the last error. But not only did they offer that great deal,they (Phillip & Jim) shuttled me back to where I needed to go and they pick me up once they finished. And then Marlo, the manger himself assisted on the install and answered my questions I had. In addition the other installer (Scott) assisted with a car problem that was not related to the install. But more importantly it wasnt the deal they cut me that made this experience the best, it was the fact that they contacted me after they saw my concerned review, and made sure they took the responsibility of making it right. Thank you, guys for your hard work of excellence, and your commitment to customer service. I look forward to recommending and sharing my experience with everyone that needs an install. more


Very satisfied of all the items purchased from Sound of Tri State 11/8/2010

Sound of tri-state has been excellent in answering any questions I may have. I have had, that comes to mind four remote start in the different vehical I own. Power window kits. New radios and the latest a blue tooth radio set up. When I have had minor problems they would fix it with no charge. It would be nice to see thier showroom made bigger to be able to see all the merchandise they have to offer. I have recommend several of my friends to Sound of Tri state in which most have bought sterios, and security systems. J. Langiu more

Very knowledgeable about the product 11/8/2010

Pleasant purchase at a great price much lower than the other shops I looked at. I had one small problem after the installation of my remote start. They fixed it right away. more

great place 11/1/2010

All the people r great and there prices r awesome i would recommend to anyone nd everyone more

Great experience. 10/28/2010

I was installing a system into my car and heard about Sound of Tri-State. I have to say "best experience" ever. The customer support was outstanding and the knowledge of the wworkers was unimaginable. A bit pricey but well worth the trip and the products were out of this world. I will be going back when I start on my other car. Without a doubt. more


Great service and outstanding installation 10/21/2010

Kelley and Scott are great to work with. All my questions were answered upfront and everything was installed as promised. These guys did what the car dealer said couldn't be done. --- Pioneer AVIC-Z120BT DVD/Navigation Receiver and Backseat Headrest System installed and integrated with my existing 2008 Toyota Sequoia Overhead DVD Player and vehicle audio system and steering wheel controls. more

Perfection 10/19/2010

I was only in for some minor maintainence that was taken care of and dealt with rather quickly so that I could be on my way. more


Very Helpful & Informative 10/13/2010

Very qualified salesmen. Pleasant, courteous and informative about the system. Prompt and efficient service. Thank you. more

Impressive overall 10/12/2010

From the look of the outside of the building, it didnt look promising. Once i got inside, the store was impressive. Very clean, organized for the most part. Things that I wanted to sample were ready to go without problems. Customer service was good, expect maybe the guy that helped me needed some more training.My only complaint is the growing trend of department stores being way more expensive than the online shopping. Its not even like $5-$15 more, that I could understand. Were talking $25-35 more on some product. That's why stores are closing up. more

Good Service 10/9/2010

I suggest having more DJ equipment available. Something the things that i need are not always in stock but overall i do like the service. more

Excellent 10/9/2010

I was very pleased with the level of customer service and their knowledge of the products that I purchased. more

Great Customer Service! 10/8/2010

They took great care of me there, they also noticed my power wire was showing and fixed it for me. I highly recommend them. more


Excellent service 10/6/2010

I have purchased several items for my cars and truck. I have even recommended them to some of my friends. I keep going back to them for any advice or questions I may have on items I have purchased, even when I some times forget how to program certain things they will always take the time to help. I highly recommend Sound of Tri State and I have not consider any other outfit. more

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  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Cheswold
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