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Businiess name:
Shively Animal Clinic & Hospital
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Review by:
citysearch c.
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Review content:
Dr. Fuchs is definitely missed. I think if he came in as a customer and was treated the way his children treat their customers I truly think he would be ashamed of them. We have been with Shively Animal Clinic for 48 years, but I am sad to say that this relationship will more than likely come to an end. I have had my final full day wait in this clinic. Again, I am embaressed to say, I checked my dog in to be seen by any one of the Fuchs - I was willing to wait - and if I had to I would let my animal go as a walk back. After three hours waiting in the car I decide to go in and see where I was in the wait. The waiting room was empty - parking lot cleared. I am told that they thought I left - my chart had a note on it saying I would be back. What the? All I asked was if I decide to go home and wait will someone call? They said yes. They assumed I had left. So, they told me I was next - I sit down to wait and 45 more minutes goes by and at least 5 to 6 persons had come in - sat down - and gone back. I got up told them to take my name off the list - I have had it - I will go somewhere else! I walked out - suddenly they are calling my name. I had to get over myself and think of my dog with her severely infected ear and go back in - and still could only have someone walk my dog back and relay what the veterinarian has to say. You know as well as I do that things get lost in translation. Why are we fueling this sort of behavior from a vet? As long as we are willing to take this from them they will continue to treat us as if we are too stupid - we must deserve this or we would not let them treat us like this.
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