top 10

Scott's Auto Center

Claim
marker

820 Peachtree Pkwy
Cumming, GA 30041

marker
(678) 947-4040
Incorrect info? Correct your listing
Photos
Scott's Auto Center - Cumming, GA
Scott's Auto Center - Cumming, GA
Scott's Auto Center - Cumming, GA
Scott's Auto Center - Cumming, GA
Scott's Auto Center - Cumming, GA
Scott's Auto Center - Cumming, GA
Scott's Auto Center - Cumming, GA
Scott's Auto Center - Cumming, GA
Scott's Auto Center - Cumming, GA
Scott's Auto Center - Cumming, GA
Scott's Auto Center - Cumming, GA
Scott's Auto Center - Cumming, GA
Reviews
( 595 )
( 33 )
( 5 )
( 8 )
( 7 )

Best

Best service ever. Competent mechanics and professional workers in front area

Worst

They are always way overbook and when you have an appointment the wait time is way too long. I often get two different personalities from the service writers from extremely help...

Very courteous, honest and respectful employees 1/19/2014

Again, appreciate the honest of the employees. I feel they can be trusted with their recommendations for servicing my car more
Reply | Report abuse |

Communication needs improvement 1/18/2014

I brought my car in around 8:30 am. They we're bust which I took as a good sign and I was told they would diagnose my car before Noon. I went to work and had not heard from them by 1:30 so I called them. I was then told it would be this afternoon or the next morning. The next day rolls around and no call. I call them at 2:00 pm and they said they were waiting on some final information from the tech. At that point I made other arrangements to have the car towed to another group. They called with the diagnosis (which was ultimately correct) and we're friendly and understanding about the move and said they would have the car ready. I received a call later saying if I didn't like the service or price of the new group they would tow me back to their center at no charge. The following day I received a call asking for $89 diagnostic payment. I was silent for just a moment and the CSR asked if I had been told about it when I dropped off the car. I told her I had not been told of the charge. She voluntarily offered to waive the charge but I paid it as work and time had been done. Overall, I might give Scott's another chance as the diagnosis was confirmed and the price was in line for the work that was needed to be done. Improvement in time estimation and keeping the customer informed by keeping call back times needs some improvement. more
Reply | Report abuse |

Customer service! 1/16/2014

Love this place! They are the most honest mechanics out there! more
Reply | Report abuse |

Great, honest service. 1/15/2014

I got what I wanted in a courteous, friendly, and helpful manner. No pressure; these are more like your family than any "pushy" shops. more
Reply | Report abuse |

Custin 1/14/2014

As always work done on time and as promised. Thank you for washing the car. A very nice surprise and greatly appreciated. more
Reply | Report abuse |

Fast and Great Customer Service 1/13/2014

This was my first visit and I will now be taking all my vehicles to Scotts Auto more
Reply | Report abuse |

Excellent mechanical skills 1/12/2014

Work always done correctly, explained completely, at reasonable price. more
Reply | Report abuse |

Awesome Customer Service 1/10/2014

I thought I had a major power steering pump issue and it turned out to be low fluid. They did the repair at no cost. They also drove me home and picked me up while they repaired the car. Amazing. more
Reply | Report abuse |

Excellent Service! 1/9/2014

Thank you for speedy and excellent service! more
Reply | Report abuse |

Great Job 1/9/2014

Fast, accurate and friendly. more
Reply | Report abuse |

great service 1/6/2014

I was 100 percent satisfied more
Reply | Report abuse |

Reliable 1/5/2014

Very busy but reliable. They are willing to work with you. more
Reply | Report abuse |

Last Minute Oil Change 1/5/2014

My daughter was going back to school and Cheron did everything she could to get her in to have an oil change. Really appreciated it. Many thanks, Greg Grabowski more
Reply | Report abuse |

Friendly staff 1/2/2014

Always very helpful and friendly staff. Stayed late on holiday eve to repair my car. more
Reply | Report abuse |

Effective and attentive service. 12/30/2013

Successfully scheduled on-line; completed on time as requested; well fulfilled. more
Reply | Report abuse |

Scott's auto is like family, they know us and our cars very well. 12/30/2013

Bob, our family loves you. We know that when we approach you with whatever maintenance/ mechanical issues our cars might have, a good job will be done. In the last 5+ years we've been coming to this shop you have always communicated efficiently. We love a place where we are given various options to work with. We don't know all the people working behind the scenes but we thank them their great job. My only concern is they need more gifted people like Bob in the front, great customer service and being knowledgable go a long way. more
Reply | Report abuse |

Excellent service! 12/29/2013

Knowledgeable staff with excellent service! more
Reply | Report abuse |

honest 12/28/2013

They will steer you to the best course of action in your auto repairs more
Reply | Report abuse |

prompt, courteous service 12/27/2013

had an oil change...in and out in less than 30 minutes and received referral for body repair work more
Reply | Report abuse |
< Previous 21 22 23 24 25 26 27 28 29 30 31 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Quality Automotive Parts, Service and Repairs.

Owner Message

  • We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.. Tire Repair

Additional information
  • Hours: Mon-Fri 8am-6pm ; Sat 8am-3pm ; Sun Closed
badge