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Safe Journey Dog Boarding

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3525 Se Milwaukie Ave
Portland, OR 97202

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(503) 209-0177
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Safe Journey Dog Boarding - Portland, OR
Safe Journey Dog Boarding - Portland, OR
Reviews
( 81 )
( 3 )
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( 9 )

Best

I've been using Safe Journeys since December and my dog begins wagging her tail as soon as we pull-up in front of the business. John comes to the curb to get her and she is always...

Worst

We took our dog to Safe Journey once and had a good experience and wanted to take him back for this upcoming Memorial Day weekend. We were quoted a price that didn't properly add ...

Miracle Training Experience . Wonderful Boarding Service 10/5/2009

My dog was a problem child. I rescued her at about 8 months old. She?s a Boston and was really insistent about several issues: peeing in the kitchen corner, chewing on my sofa end and just generally being the queen of the land. I heard great stuff about the boarding and training from a girl at work. I had to go away for 10 days so I decided to do the boarding and training they offer at the same time. I wish I'd done it sooner. I came for a free meeting to see the place and was amazsed how calm it was. All the dogs seemed very content to be there. When I got back from my trip I had an hour of training with my dog molly and the trainer so I knew what to do. But I could tell immediately molly was already more at piece and able to focus on me. They crate-trained her in 10 days and gave me exact measurements for the right crate to buy. Molly hasn?t gone potty in the house since. It is a miracle. The boarding service was great as well. I?ll use it when I travel. Pros: Variety of Services, Professional, Clean, Safe Cons: Porch Steps more

Fun Daycare and Boarding, No Cages 9/26/2009

I?d walked by them with my dog lots of times not really sure it was a kennel. After a while I saw enough dogs coming and going I figured it out. I was going in to have back surgery and wanted my dog well tooken care of when I was in the hospital. I started letting Prince go to daycare so he?d be comfortable when it was time for him to sleep over when I was down and out. He loved the daycare so much I started going twice a week. My major complaint is now I cannot take my dog for walks past their place because he goes crazy with excitement. A minor complaint is he is long haired. He plays so hard he gets knots in his hair and I have to brush him like crazy when I get him home. When it was time for boarding, Prince was a champ and was used to it. I got a full report and everything was great. I?m glad I finally figured what they did in that house ? it?s a great service and I suggest using it. Pros: No Cages, House Setting, Back Yard Cons: Dog can sometimes get dirty more

Convenient, Safe, Boarding / Shuttle Service 9/25/2009

We fly a lot and we live near the airport. After we used safejourney several times they suggested using the shuttle service they have so we easily go to the airport wihout having to drive across the city to drop off our dog. when we get home, our retriever, Goldy, is wagging her tail waiting for me like nothing ever happened. It?s super. They bring her back and drop her off in the house just a few hours before we're scheduled to arrive home, this way life is ready for us and we have nothing to do but unpack. We?ve done it several times and it?s worked well. It?s like time stood still in our home, all the while, Goldy was sleeping in another home, playing with all her friends. The facility itself is set up great. All the rooms are like rooms for houses except its all for the dogs. They all dogs seem so content. Its very quiet and the dogs are obviously well cared for. Goldy likes to chase around the yard with her friends and here she can do that there in the yard at safejourney. give them a try. Pros: Convenient, no cages, thoughtful - good customer service Cons: Price: but you pay for what you get. It's worth it. more

Family Dog house good for us 9/23/2009

we started using the boarding service in 2007 when we only had Phelps, our cockapoo. He is very shy and nervous of almost everything, even his shadow. A typical kennel would scar him for life so I searched for something better for my dog and found it at safejourney dog house. It is super clean (my dog is white) and my dog always comes home clean. My dog is nervous of food, literally he sometimes ran away from his dish. The staff here are gentle and give him the time he needs to eat? otherwise he?d go hungry. I?m glad they do this for him. About 8 months ago Phelps got a sister, who eats everything in site, and has really helped him come out of his shell. They both get to go together now, sleep together on a sofa and have their meals together. They have so much fun at 'camp'. They always come home happy and the staff are great with us too. We use them a lot and they?re great to us. Pros: Extra Attention, Special Requests, small Cons: It's great they have a yard, can get muddy tho more

Great Holiday Care for Dogs, Fun and Safe 9/22/2009

We go away every holiday season. I have a great dane and a typical kennel is simply not for him. He has personality and needs tender affection. He needs to stretch his legs and play. This last Christmas was something else because of the snow storms. We left about two weeks before Christmas and was to return home on the 23rd. because of the snow we got stuck and our Great Dain had to stay over without notice for several extra days. the staff were very accommodating and understanding about the entire situation. The food I packaged was running low so they took to the store to get more of the brand I use. It was very helpful to be consistent with my dogs food. I had used them for three Christmases before with only high marks. This last Christmas was the same?it is a great place for my dog and I feel relaxed with him there. Pros: Diverse Offerings, Custom Care, Go Beyond Call of Duty Cons: Leaving my Dog is Hard -- I love him more

Wonderful Place for Diebetic dog 9/21/2009

I looked high and low for a dog care place where my dog would get good care. my dog has diabetes and needs insulin every twelve hours. Its important to me that this happens consistently to keep him healthy. The last thing I want is to return to a sick dog. they take care of many dogs with diabetes so I was relieved knowing he?d get good care. They have a former vet tech on staff. One time when he was not drinking enough water he needed to get IV fluids. They did this for me, saving all the extra vet charges it would have cost me. It was amazing. My dog is always happy when I return and its like I wasn?t even gone. I trust this place completely and the just love the workers. I've used it now for several months for short getaways and longer trips. Its really worked well for us. Pros: dependable, can give insulin shots, My dog Loves it more

Horrible Service, Pet wasn't taken care of, not trustworthy 9/21/2009

I used their services last fall, and the person who I met during the consultation was not the individual who took care of my dog. When I arrived home, I found a puddle of urine next to my bed, which had never happened before. Also, I arrived home earlier than expected, and never got a refund, as promised for my last two visits. Look elsewhere!!!\r \r Also, do not trust any of these reviews, as you can tell that their written by the same person, and that would be the owner of the business. Like clockwork, a new positive glowing review every few days. Hmm, doesn't take a brainiac to figure out these are all bogus... Pros: Wide Variety of Services Cons: Not Reliable, Pet was Not well cared for!! more

Great Daycare and Boarding - Crate Free 9/21/2009

Most kennels are noisy and smell like animal shelters. Not at this place! It?s like walking into home. It is super easy to work with them, they love my dog and my dog loves it there. I would do anything for my dog and it makes me feel like I?m giving him the best. A trainer is on staff and works with the dogs to help reinforce good behaviors. Of course they can be unruly like any other dogs?dogs like that. But inside the dogs get to slumber on the couch front of the fire in the winter and out on the deck to cool off in the summer. My dog loves the outdoors. there is an outdoor yard there. I?m glad he gets to go potty outside, see squirles and just be dog. I?m also glad he gets to be pampered. He is really special and deserves the best. Pros: Clean and Fun for my Dog, He likes it more

Wondfule Pet Care for Dogs 9/18/2009

I don?t usually write these but I?ve just been so impressed with the care and service my dog receives. It?s that simple. She is happy when she get?s there and happy when she comes home. She is clean and smells great when she returns unlike other places I?ve been too. the workers here are genuine and you can tell they like the dogs and the dogs like them. at night gina sleeps in the crate I bring for her with the door open so she get out if she likes. that is a great thing to know my dog is comfortable. this is the best kennel type place I?ve used to care for Gena and reccomend it to anyone. Pros: Friendly, Professional Service. Safe for dogs, No Crates Cons: have to drive across town more

Great Little Dog House - my dog loves it 9/14/2009

There are several things for which I look when searching out a kennel and this one surpassed all my expectations. It was super clean, the dogs seemed relaxed and generally happy to be there. Pros: Clean, Safe and Customer Friendly Cons: My dog likes it too much more

Perfect for me and my dogs 9/12/2009

I will just put it out there plane and simple, I'm a high needs client. I travel a lot, with lots of changes to my schedule, I always need to change my reservations. I'm not sure how they do it, but they treat me with respect and credit any changes for future use and its easy breezy. most importantly, my dog loves it. my dog charges in like he owns the place everytime and forgets I'm even there. I don't even need to say goodbye, my dog is already off with his friends and forgets about me...lol but thats why I take him there, so he has a good time. and he always does. before safejourney, i was always a wreck when I traveled because I worried so much. I don't fret a bit anymore. that is priceless. Pros: Close, trust worthy care, easy to work with Cons: I have to leave more

Bowzer's home away from home 9/12/2009

my dogs loves it at safejourney. when I first arrived for the free meet and greet, I knew immediately I found my boys home away from hom. Pros: Clean, fun, helpful, local Cons: none really more

Great Place for Dog Boarding and Care 9/12/2009

I travel a lot and I hate that I have to leave my dog every month for a weekend and often an entire week. I have used many kennels and most have been okay. But using crate-free boarding was an entirely different AND BETTER experience all together. Pros: Trustworty, my dog loves it, Cage Free Cons: On Street Parking, but that's because I'm lazy more

Love them! 9/11/2009

My pomeranian Hammon is 8 years old and while he doesnt mind the company of other dogs, prefers to just lay on his back and lounge all day. At SafeJourney he gets the opportunity to lay down on the comfy couches and relax just as much as he wants. And they have a great backyard for the 10 minutes a day he starts feeling frisky and wants to play with the other dogs. Would really recommend this place to anyone. These guys really care. Pros: Dan and Shawn are WONDERFUL with my dog! Cons: My dog doesnt want to come home... more

My dogs Love Safejourney Dog Care 9/11/2009

Steven Y. Portland, OR 5 star rating 9/10/2009 I found these guys online almost a year ago when I was waiting for my new puppy to arrive. I knew the date she was coming so I scheduled walking and training right away. Safejourney came every day mon-fri, on time as scheduled and did a great job training her. They work the alarm, were trust worthy and spent a lot of time with my dog at the house. I felt secure the entire time. I've worked with them now for nearly a year and simply adore the service they give me and my dog. Now I use the daycare service mon-fri and my dog just loves it. She gets to play with her pals all day long in a great house setting. she is shuttled in and back home again so I don't even have to think about it. It is just taken care. I simply love it. On nights I work late, they give her dinner and her pill before bringing her home. It is a fantastic service. I also use the boarding services when I travel. It a clean, fun, setting with good energy. It's bright and all the dogs seem very content and happy. My girl really likes it and I suggest anyone let their dogs go there. Pros: Cageless, friendly, Clean, Fun for Dogs Cons: Love them more

Gift From Heaven 6/30/2009

Three basset hounds came to stay for 5 days. They stayed ""cage free"" in a lovely home. Each dog has special needs (eye drops, ear drops, special diet, special supplements). Dogs were given the entire downstairs and backyard for play and rest. Backyard is pesticide free - great for my allergic dog. It went extremely well. Safe Journey was given several lists with specific needs for individual dogs. The dogs received EXCELLENT care! All meds were given, dogs returned home happy and healthy and sleepy (from the fun time). Once we met Shawn and his staff we knew Safe Journey would be ideal - and it was! Pros: Great with Dogs, gives meds, always helpful Cons: None, WE ARE BLESSED TO KNOW YOU!!! more

Don't go there 8/15/2008

Here is another bad review about SafeJourney ... We had really bad experience with trying to cancel our reservation. Our vacation fell through and we tried to get our money back from SafeJourney. According to the owner, they operate like a hotel in regards to reservation but they do not give you money back from a cancellation. I have not seen a hotel where you cannot cancel a reservation within a resonable amount of notice. We ended up paying money for a service that was not performed. Also when we picked up our dogs another time, there was nobody at the house. Only a note with a cell phone number. If they don't have enough staff to have coverage for 24 hours they should not be in business. more

Terrible, Unsafe care for pets. 4/9/2008

I took my dog to these people for about 5 days over Christmas and when he came home he sulked around the house for nearly a week. He smelled bad, had gained weight and was lethargic. When I tried to call to get someone to talk about it with me, I was basically ignored. In my opinion, if you want someone to take good care of your pets, keep them at home and have someone come in an do visits or stay there. I will never use Safe Journey again. Cons: Everything more
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Home-Style Dog Boarding & DayCare

Owner Message
  • Welcome to Safe Journey Dog Boarding - A crate free pet boarding facility.


    Serving our local community's need for top of the line crate-free boarding, Safe Journey is the best in the business when it comes to caring for animals, people and the Earth. It's crucial to our vision to be compassionate not just to pets, but to humans and our environment, as well. That's why we operate with social and economic justice and environmental sustainability in mind at all times.


    How it works:


    You make a reservation to bring your dog to us during check-in hours. Your pet spends the day and night at our comfortable Victorian home, with us and other dogs. For your dog's protection, our home is climate-controlled and our yard is pesticide-free. We care for an average of 5 dogs during the week and average of 9 dogs on weekends. During the Holidays we care for 15-19 dogs.


    While in our home, your pet enjoys frequent contact with care providers, petting, play time, and more. We follow all your instructions regarding your pet's feeding, medications and appropriate behavior. Dogs are free to roam 1400 square feet of space. Outdoors they can bask in the sun on our back deck and play in our fully secure and fenced yard.


    We are a family business and incorporate our lives into our work. This means we sometimes have to safely arrange the pets while we run to the post office, to the grocery store and other errands. All dogs need to be family raised dogs that get along great with people and other dogs.


    Our team members focus on providing the best possible care for your animal companions and we can claim the absolute best care providers in the area.. * Crate Free Dog Boarding
    * Dog Day Care
    * Dog Training
    * Pet Taxi - Door to Door Service
    * 24 Hour Onsite Management


    Please visit our web site for a full overview of our facility and services.


    We look forward to providing a loving home for your pets while you are away.

Editorial
  • Pet services include transportation, kennel-free boarding, pet massage, behavior training and daily feeding, playtime and walking visits.

  • 1/11/2007 Provided by Citysearch
Additional information
  • Hours: 7am-7pm daily Anytime By Appointment
  • Neighborhoods: Brooklyn Action Corps, Southeast Uplift Neighborhood Program
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