Patterson, Bill, Dvm - Patterson Veterinary Hospital

Patterson Veterinary Hospital is the BEST!! After going to others that don’t compare, I have been taking my dogs to Dr. Patterson and his staff for the past 6 years. The doctors are not only knowledgeable, but compassionate. They have an obvious passion for what they do. Most importantly, they take the time to listen to my concerns and explain options thoroughly.\r \r The entire staff is awesome! They go out of their way to make my dogs feel comfortable and loved. This is the first veterinary practice that I have ever been to, where my dogs can’t wait to get inside. The staff is professional, get me in quickly, and return my calls as soon as possible. What more could I ask for?!\r The hospital is clean and their prices are reasonable. I wouldn’t trust my dogs to anyone else!\r more

This is a great hospital. I brought my Golden Retriever in who is 10 years old and was swollen up with Lymphoma and showing signs of incontinence. Dr. Patterson rushed into a chemo therapy for Marley. By the next day his swelling had already started to come down and he was active again. He is now a month into the treatment and is doing great. Marley himself is happy to be at the hospital. It is clear why this hospital is consistently rated as best of Detroit for veternarians. more

This hospital, while decent at caring for animals, is really unfriendly. The people there talk about the clients behind their backs and when they get an animal that they are tired of seeing they constantly tell it to ""go see Jesus"". I was unimpressed with their unprofessional attitudes and they treat their interns/shadows terribly. I'm not even sure they follow sanitation rules. All in all, the people are mean and shallow and provide just above average care for pets. Pros: Decent care, somewhat affordable Cons: Poor attitudes more

I have always taken my pets to the local humane society for vaccinations and routine check ups. So, in the event of and emergency or problem I am usually stuck going to the humane society. Since they are not very equip to handle more than routine issues, they refer me to very pricey specialists. I decided to do some researching of my own and stumbled upon Patterson Veterinary Hospital. I found a lot of positive reviews and the negative ones seemed more like grumpy old men, rather than reasonable complaints. The vet whom checked my dog was very educated and explained everything very clearly, I felt she was very personable. I was expecting to pay at least $100 for the visit, but my total was much less than that. The prices are very affordable. I would recommend them to anyone who needs a great vet. I live 20mins away but the drive with a car sick pup is more than worth it! Pros: Price, Education, Friendly Staff Cons: Location more

We have been going to Patterson Vet over 25 years. Dr Lapplander has lovingly taken care of our animals in the past and even come in on his day off to do an iv on our dying dog;however, the care I have received recently has been appalling. We owed 300$ left on our 3000 bill. We just adopted 2 new pups and when we brought them in, the vet himself told me we need to settle the bill because ""We are not a free clinic."" He did not say hello to me or even to the new pups. No one said hello in the office. I felt like a charity case. I cannot believe that I would get treated that way over $300 which we have been paying 100$ monthly. It just seems lke they are in it for the money now and less caring. 2/3 vets there I would not take any animals to. Not one person fussed over the pups or welcomed them and the manager said,They cannot walk on leashses yet?"" They were 9 weeks old. That was rude. It is a shame to have to leave, but things change... Pros: easy access Cons: Bad attitudes of staff more

I would like to start out by saying that I do realize that some people may have bad experiences with a business. In most cases it is because the client is rude, pushy, and plain disrespectful. I don't know about everyone else but I would think that if I was treated this way, I probably wouldn't be the nicest person back. At Patterson Veterinary Hospital the staff does a phenomenal job at serving the pets as well as pet owners. I have experienced many people in my 8 years of veterinary care come into the hospital arguing and demanding that their pet be seen at once. The receptionists do an EXCELLENT job at working everyone in as soon as possible. One woman sitting next to me started complaining because her dog wasn't seen on time, yet she knew that a dog had just come in that was hurt by a car. People like this put a bad name to themselves and try to put a bad name to Patterson Veterinary Hospital. The receptionists as well as a doctor and veterinary technician explained that her dog would be seen as soon as possible. They were quite apologetic for the delay and actually compensated her bill for this delay. They are very professional and clean. The patient rooms are cleaned after every appointment by their friendly kennel-aid staff. They aren't the type that clean and are never seen. They socialize with the clients as well as bring dog and cat treats out for the ""patients."" The doctors explain the procedures that are necessary as well as offering other services like teeth cleaning and vaccinations. They are very informative and I am quite comfortable leaving my ""family member"" in their care. If there is a problem, they are always willing to work things out with the client and they are also very comforting in the death of a pet. The patients are cared for by actual Doctors and not just the kennel staff or even the veterinary technicians. If I had ANYTHING negative to comment on I would, but there is honestly nothing that I can say. I will always take my pets here! Pros: EXTREMELY friendly and knowledgeable staff, great value, comfortable care Cons: You won't want to go anywhere else! haha more

Though my cat was a new patient ( I currently have my dogs there as patients) I called with concern for her health, and they said to bring her right in. Dr. Fox was the Dr to see Pumpkin and was so caring and so professional. She took so much time to explain all that was happening and made my children and I very comfortable . I spent approx 2 1/2 hours there, spending time with our cat, and was told to take all the time we needed. When we did leave, I had noticed noone else in the waiting room, and assumed the clinic was closed for the evening. No rush from any staff as to clinic hours. Ive been to other clinics in the past, and noone compares to the Dr's and staff at Patterson. It shows from the minute you walk in the door that they truly care for each and every pet and their families. I want to say thank you again. Pros: caring staff. Cons: none at all! more

Incredible experience! From the moment I walked into this hospital, I could tell that all staff members genuinely cared about animals. I was nervous about my animal's surgery, but quickly reassured upon meeting not only front desk staff but mostly Dr. Patterson. He is a wonderful veterinarian! He was gentle and kind, took my cat lovingly and explained the procedures very well. It was much easier to leave our family pet for surgery because of his reassurances, knowledge and obvious love for his work. My cat was returned to me healthy, well taken care of and had received superior care. It was a very long drive to this hospital for me to have my cat treated but I would gladly drive twice as far to receive this care again. Kudos to Patterson Veterinary Hospital!!!!!\r Very clean, animals loved, wonderful staff! Pros: Staff, knowledge, love for animals Cons: None! more

I would advise you take your pet elsewhere. We were treated horribly, and our dog died after services quoted were not provided. Uncooperative staff, unanswered calls & mail. Could not obtain our file. Very painful and frustrating. Cons: entire operation more

Its my job to know where to go, the best places to go to in macomb county as I am a relocation specialist.\r \r My pets have been going to Patterson for about 7 years. I was refered by several residents of an apartment community I mananged who gloated about the wonderful service they have received from all the Doctors. \r \r My cat had an anxiety problem and my cat made herself very ill. They were very senstive with my cat's issues and offered many treatments. On one occation, the doctor called me to discuss my cats issues. We discussed several options and treatments for nearly half an hour- on the doctors time over the phone. That was for free. That alone showed me how much they care. They really put a whole lot of care into their work. \r \r I am truely impressed by the professionalism and love of animals the doctors and office staff represent. The rates for all treatments my dog and cat received were always reasonable, the office staff attention to me and my pets was top notch, and the office and patient rooms were very clean. \r \r Making an appointment has never been a problem. Conveniently my appointments have been with in a day or two, sometimes within the same day. I have never had to wait long in the lobby before seeing the doctor.\r \r Unlike chain vet clinics, my experiences at Patterson was personable and most importantly the doctors were trustworthy. I now live quite a distance away from their office and make the drive to their office. By no means would I trust my babies in the hands of anyone else. Pros: clean parking lot & office- friendly, caring and efficient staff Cons: not a one... more

I CALLED AND SET UP AN APPOINTMENT FOR THAT AFTERNOON BECAUSE MY DOG WAS VERY SICK. I GOT THERE AND THEY HAD NO RECORD OF MY APPOINTMENT. THEY SAID THEY WOULD SQUEEZE ME IN NEXT AND I WAITED FOR OVER AN HR BEFORE THEY EVEN GOT ME IN A ROOM. THE STAFF WAS VERY UNPLEASENT AND UNHELPFUL, I GOT SHORT SNAPPY ANSWERS TO MY QUESTIONS. THE ROOM WAS VERY DIRTY AS WAS THE COUNTERS THAT THE ANIMALS WERE TO BE PLACED ON. IT TOOK OVER AN HR FOR THE VET TO CHECK MY DOG OUT BECAUSE HE WAS IN AND OUT OF THE ROOM NUMEROUS TIMES, IN TOTAL HE SPENT MAYBE 15 MINS WITH ME. HE NEVER WEIGHED THE DOG, OR CHECKED HIS EARS AND THIS WAS THE FIRST TIME MY DOG WAS SEEN AT THIS VET SINCE I HAD JUST GOTTEN HIM. A MEMBER OF THE STAFF CAME IN WITH MY BILL AND I HAD THEN ASKED HER FOR A BAG OF THE SPECIAL FOOD BRAND THEY CARRY AND SHE GOT AN ATTITUDE BECAUSE SHE HAD TO REDO THE BILL EVEN THOUGH I WAS NEVER ASKED IF I NEEDED ANYTHING FURTHER. I WILL NEVER GO BACK TO THEM. I SUGGEST THAT YOU STAY AWAY! more