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Parrish Services

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7865 Coppermine Drive
Manassas, VA 20109

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(703) 330-5748
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Electrical

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Heating & Cooling

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Plumbing

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Home & Garden

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Construction & Repair

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Parrish Services - Manassas, VA
Reviews
( 52 )
( 6 )
( 0 )
( 0 )
( 4 )

Best

Matt Halkyard with Parrish Services is an absolutely wonderful service technician,he was so friendly,explained what was going on and definitely deserves a raise,plaque with his aw...

Worst

I was hopeful based on my first phone call to schedule a service appointment. Despite the four hour window I had to wait for their tech to arrive, he was 30 minutes late - no pho...

Editorial review from Citysearch 3/21/2016

On time,knowledgeable,clean,want to make sure you get the best service,very courteous in all dealings and make sure you are pleased before leaving. more
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Editorial review from BirdEye 2/28/2016

We have probably been Parrish customers for 15 years. The reason is simple: Customer service is amazing. We have used them for plumbing, HVAC and electrical at our Fairfax home. I recommend Parrish to all our friends and clients. more
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Editorial review from Citysearch 6/3/2015

In Jan. my outdoor AC/Heat Pump unit broke down. After a few other companies' came by to sell me a completely new unit without checking the unit itself, I happened to meet a Parrish Services rep in line at Walmart. 3 days later after another company let me down (it IS a busy season), I call Parrish. The guy says he can come between 6-7 PM. Same Day!\r Sure enough, just before 7PM the service rep pulls up and goes right to the outdoor unit. He does a few tests, finds a bad capacitor, goes to his truck where he carries a spare, plugs it in, and just like that the unit starts up like the day before it broke. No kidding! Within 15 minutes of pulling in, my unit is fixed! Running as good as I remember! He did a thorough check on the rest of the unit and gave it a good cleaning to increase efficiency, and all done before the light of sunset. He was polite, knowledgeable, and completely professional. I was impressed by his humility. He answered every question without sounding condescending (I had, after all, not kept the unit very clean, and I know very little about how the unit works). \r I have to say, this was the BEST and simplest service repair call and visit I have ever had! My advice: Check and clean your unit every 6 months----and call Parrish Services for any unit problems. I know I will! more
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Editorial review from Citysearch 3/3/2015

Update on my review: After the company checked into my complaint, they did issue a partial refund due to the charges not having been made clear. I am very satisfied with the resolution and will continue to use their services. I will also be careful going forward to only proceed with work that is thoroughly detailed in writing accompanied by clear pricing.\r \r Very unhappy! I have been a Parrish customer for several years and part of their service plan. I had my garbage disposal replaced at the grand price of $851.00. There was nothing extraordinary about the work that would necessitate such exorbitant labor costs. I had discussed cost for the parts but was never advised the labor would be so expensive. The part itself retails for about $200-225. Even with a 50% markup on the parts, that would still leave the balance for labor costs at approx. $500 for an 1-1/2hr job, yet somehow I was getting the discounted rate for being part of their service plan. I feel completely ripped off and will be looking elsewhere for future services.\r \r The invoice I received is almost completely lacking in any kind of details whatsoever. No breakdown of part costs, details of the part(s), labor costs, nothing to show my discount for being a loyal customer and part of their service plan, only the total. \r \r The office has refused to give me anything with more detail. There is no justification for a $851 cost to replace a garbage disposal. more
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Editorial review from Citysearch 8/28/2014

I spoke with several different Customer Service Reps trying to resolve an odor issue emanating from a toilet and I liked their greeting of “How can I make you smile today?” Every one of us has been truly helpful and caring.\r more
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Editorial review from Citysearch 8/19/2014

I love having Jim over at my house for all my HVAC work. Jim did an outstanding job, love his attitude and is very professional!\r more
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Editorial review from Citysearch 8/12/2014

The installation is complete and the techs were all great. You did a great job of keeping me informed about what was happening, which I really appreciate. We will review the service contract info and let you know.\r more
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Editorial review from Citysearch 8/7/2014

We finally finished a water heater job that started just before Thanksgiving. My water heater burst the day before Turkey Day. Your company could not make it until the day after Thanksgiving. And we had a full house. So, I picked one up a replacement 80 gallon HWH from Lowe's and put it in with identical hook-ups. We had problems with the circulating system. (We have a long house and circulate hot water from one end to the other with a 3-pipe system). It's a long story, but Luis stuck with it and everything is fine now. I will definitely be calling Parrish for my plumbing needs and will ask for Luis Chavez when I have big problems. Thanks so much for your help\r more
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Editorial review from Citysearch 8/1/2014

""This review is long overdue. I want to express my sincere appreciation for the fantastic service your company provided in the installation of the gas lamp in front of my house. It’s been in operation for about 6 weeks. This has been a cold and windy winter and the lamp has performed flawlessly. I believe much credit is due to the wonderful technician you have, Mr. Luis Chavez. He was always courteous, on time, kept me informed about the entire process, and really kept the job site clean and neat. He always followed up on any issue, and to be quite frank, totally exceeded all my expectations. He should be commended.\r Thank you again for a wonderful job. Please feel free to use me as a reference, anytime.""\r more
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Editorial review from Citysearch 7/23/2014

Trevor was amazing. He answered all my questions very honest and was very knowledgeable; I want him to do all my services.\r more
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Editorial review from Citysearch 7/18/2014

Alex is a very great employee. He was very patient and informative during my visit and he demonstrated all the characteristics I needed to know.\r more
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Editorial review from Citysearch 7/10/2014

I love the customer service agents here so much that I have given them good luck tokens. I am very pleased with how patient and kind everyone was oppose to other places.\r more
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Editorial review from Citysearch 7/3/2014

Trevor was fantastic, he figured out the issue quickly. Wonderful customer service, very polite, he knew what he was doing, and was very on top it over all very happy with the overall service.\r more
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Editorial review from Citysearch 6/23/2014

Thank you for keeping me updated accurately and very often. It is very hard to find your type of company now days. I am a very happy customer.\r more
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Editorial review from Citysearch 6/11/2014

""Thank you for sending Mr. Bishop to our home this morning to light the pilot lights for our water heater and gas fireplaces. He was professional, informative, and very knowledgeable. \r Our pilot lights went out on Wednesday evening after our propane service provider allowed our tank to run empty. Although the propane service provider was able to refill the tank on Thursday morning, we still had to manually relight the pilots on our water heater and fireplaces. Mr. Bishop taught me how to do this. A number of my neighbors have been in the same predicament in the past. You might consider offering classes on basic home maintenance for your customers and the communities that you service. It would be a great marketing tool for new business and enhance customer loyalty.""\r more
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Editorial review from Citysearch 6/2/2014

Called to say what a tremendous job Josh did for me last night. Josh was extremely polite, professional and, considering that they were a home warranty claim, I was surprised at how much attention to detail and information he provided to them so that they would know the exact issues with their unit. he worked diligently with the home warranty company on their behalf as well. He was very thorough and my husband and I were greatly impressed. it was late in the evening and Iwas convinced that I may get cancelled or work would not get done, but Josh hung in there and did everything possible to help us and I was most appreciative.\r more
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Editorial review from Citysearch 5/21/2014

I wanted to inform your staff and managers how wonderful you are. You guys really know your stuff, you know how to relate and that you guys are very great at communicating and speaking to customers. I'm very impressed by you guys and I thank you guys for your service.\r more
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Editorial review from Citysearch 5/12/2014

Called to say that Tom Finn is WONDERFUL! He not only did a wonderful job at his home, he went out of his way to communicate to the county inspector exactly what was done so that the inspector would pass the inspection – and it did – his final inspection passed.Mr. Sylvern also wanted to thank – well me for helping so much – and all of the other installers and techs who have been to his home & he is very thankful that now they are DONE! ?\r more
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Editorial review from Citysearch 5/5/2014

Mr. Lewis just told me that he was very impressed with you today and wanted us to know you did a wonderful job! Keep up the great work ! We highly recommend your place to others.\r more
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Editorial review from Citysearch 4/25/2014

They came in on an urgent call and came right away. Thank you so much!\r more
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