In Jan. my outdoor AC/Heat Pump unit broke down. After a few other companies' came by to sell me a completely new unit without checking the unit itself, I happened to meet a Parrish Services rep in line at Walmart. 3 days later after another company let me down (it IS a busy season), I call Parrish. The guy says he can come between 6-7 PM. Same Day!\r
Sure enough, just before 7PM the service rep pulls up and goes right to the outdoor unit. He does a few tests, finds a bad capacitor, goes to his truck where he carries a spare, plugs it in, and just like that the unit starts up like the day before it broke. No kidding! Within 15 minutes of pulling in, my unit is fixed! Running as good as I remember! He did a thorough check on the rest of the unit and gave it a good cleaning to increase efficiency, and all done before the light of sunset. He was polite, knowledgeable, and completely professional. I was impressed by his humility. He answered every question without sounding condescending (I had, after all, not kept the unit very clean, and I know very little about how the unit works). \r
I have to say, this was the BEST and simplest service repair call and visit I have ever had! My advice: Check and clean your unit every 6 months----and call Parrish Services for any unit problems. I know I will!
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