Called to say what a tremendous job Josh did for me last night. Josh was extremely polite, professional and, considering that they were a home warranty claim, I was surprised at how much attention to detail and information he provided to them so that they would know the exact issues with their unit. he worked diligently with the home warranty company on their behalf as well. He was very thorough and my husband and I were greatly impressed. it was late in the evening and Iwas convinced that I may get cancelled or work would not get done, but Josh hung in there and did everything possible to help us and I was most appreciative.\r
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