Update on my review: After the company checked into my complaint, they did issue a partial refund due to the charges not having been made clear. I am very satisfied with the resolution and will continue to use their services. I will also be careful going forward to only proceed with work that is thoroughly detailed in writing accompanied by clear pricing.\r
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Very unhappy! I have been a Parrish customer for several years and part of their service plan. I had my garbage disposal replaced at the grand price of $851.00. There was nothing extraordinary about the work that would necessitate such exorbitant labor costs. I had discussed cost for the parts but was never advised the labor would be so expensive. The part itself retails for about $200-225. Even with a 50% markup on the parts, that would still leave the balance for labor costs at approx. $500 for an 1-1/2hr job, yet somehow I was getting the discounted rate for being part of their service plan. I feel completely ripped off and will be looking elsewhere for future services.\r
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The invoice I received is almost completely lacking in any kind of details whatsoever. No breakdown of part costs, details of the part(s), labor costs, nothing to show my discount for being a loyal customer and part of their service plan, only the total. \r
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The office has refused to give me anything with more detail. There is no justification for a $851 cost to replace a garbage disposal.
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