One Hour Heating & Air Cond

Found the problem and offer me the service program. more

Found the problem and was fix in thirty minutes. more

The employees are always polite and work with the customer to make the customer happy. I would recommend One Hour to my family and friends. The technicians are also very polite and have are very professional. more

Showed up on time, took care of the problem and took the time to explain options for dealing with airborne allergy and mold particles. more

Excellent service by technician. Arrived right on time. Great at giving us information on our units being checked. Gave us helpful advice. more

On time and very courteous. He explained very well what he did and he make polite suggestion on better air filter system. more

I am very pleased with the service I have received from this company. The administrative staff performed an excellent job in terms of financing logistics, setting the appointment and following up every step of the way. The technicians worked hard and non stop to get the job done in one day. One of them stayed until 10:30 to fix a problem with the water heater and to make sure everything was up and running. This is a great company to recommend to my friends and neighbors not just because of their professionalism, competitive pricing and great installation services but because of the human touch they place in their interaction with the customers. Hats off to the entire crew! more

Before we even paid them a dime, they installed 3 window air conditioners in our home because we had no air at all. Within a week they were able to replace our entire system. more

Everything was perfect. They were on time, knowledgable, got right to work and solved our issue quickly. I love the professionalism and courtesy. more

Installer wasn't aware and thus didn't have the 'drip / overflow pan' and his assistant had to go to a plumbing supply store to get one. Second, the salesman didn't know (when I think he should have known) the width dimensions of the 'low-boy' drum style hot water heater; the hot water tank wouldn't fit through the closet door to the space where the tank is. And that caused a 90 minute delay in completing the job while the assistant installer went and got another, smaller tank that did fit. more

I am very happy with the professionalism of the One Hour guys. Also, they were very thorough in their inspection of my air conditioning equipment and recommendations for problem resolutions. more

good job more

Commendation - Zach White I would like to commend Zach White for his thorough checkup of our AC on Monday, 4/18/11 and for bringing to our attention the need to replace our hot water heater. Not only did he perform the annual checkup on our AC unit, but he probably saved us thousands of dollars by pointing out the ongoing deterioration of our hot water heater. After servicing the AC, Zach politely pointed out that our 18-y.o. hot water heater showed extensive signs of wear and tear (i.e., the spout was rusty, corroded, and showed signs of prior leakage). We were not anxious to relinquish $950 for the repair, yet avoiding a major catastrophe was a relief. We would rather give up the initial cost of a new water heater than have to replace our carpet and furniture, plus receive a high water bill. Not to mention, Zach had time to replace it the same day, avoiding our having to take time off from work in the not-so-distant future. He willingly took the time to explain how the new water heater works. In addition, he displayed a sincere interest in our health issues by offering information on air filtration systems (and without being forward). We greatly appreciate Zachs observation of the hot water heater, his interest in addressing the problem, and recommendation for resolving it the same day. He is an outstanding representative of One Hour Heating and Air and I would not hesitate to suggest the services of your company to someone else. Again, our experience has been positive with your representative and we greatly appreciate Zachs interest in saving us dollars down the road. Sincerely, Laura Gilmer more

I was pleased with the tech who came out to check out the system. He was clear and professional with his explainations and recomendations. more

Very well prepared and functioned together as a team above me expectations more

They were right on time. Explained everything in detail and just very pleased with everyone I've talked with on phone and Billy and Mike very helpful and professional. Would recommend to friends and family. more

We will always call One Hour for our service needs. Always professional, on time and quality work. Thanks! more

Service is excellent. Always on time, clean and neat. more

The technician that was dispatched to my residence was unkowledgable, sat around in my living room twice, and proceeded to fill my A/C with 1 pound of refirgerant despite the fact I only wanted an estimate! And all the other items I wanted estimates on...nadda. Very unproffessional, if it weren't for the litle money I saved with the "Comfort Club" I wouldn't use them again. It requires a year contract. more

Good job. more