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Napleton's West Palm Beach Hyundai

4.6
188 reviews
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id: 39115830
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2301 Okeechobee Blvd
West Palm Beach, FL 33409

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(561) 686-7137
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Reviews
( 155 )
( 17 )
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( 11 )

Best

My advisor for 5 years, Bryan May, is always looking for ways to save me money. I took my car in for its 30,000 service and asked him about having the "OFF" button on my A/C unit...

Worst

Just the convenance is about the only great thing I can say about this dealership. The service has went down hill and it's very sad to see. I guess business is doing well so they ...

Napleton WPB Hyundai 12/9/2015

Excellent auto service facility more
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Feels like home! 12/9/2015

When I drive in, employees always greet me as if I am driving in to be a guest speaker someplace! They scramble to greet me and determine what, if anything, is my trouble with the car. Then, after that I am entered into the system and my car is handled as rapidly and professionally as imaginable. Sound too good to be true? Trust me, it is true. more
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Excellent Service as usual - love the new Equus - Genesis Lounge 12/8/2015

Gene the new Manager and and Fred the Equus and Genesis service coordinator listen to their customers! more
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very frendly & profrssional staff 12/8/2015

I lov that place. The best service. more
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GOOD SERVICE 12/8/2015

VERY PROFESSIONAL more
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Service on my auto 12/8/2015

This is the best product, and the best dealership that I have ever dealt with!!!! more
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Change oil and fix several lights on at the dashboard 12/5/2015

The service on behalf Kin was outstanding at all moment. However after two days of checking the sensors to control several icons lightning on the dashboard the problem persists. I have to call again and make another appointment to solve something that I thought was already done and that is under the warranty.. more
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Very comfortable waiting room. My service advisor Valerie was great and I wasn't waiting a long time. 12/4/2015

I would recommend this business to a friend because the service was great and very efficient. more
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Jose the service man did a fine job although the service took more than 2 hours for an oil change. 12/4/2015

Jose the service man did a fine job although the oil change and rotation of tires took more than 2 hours and Jose had to wash the car himself. more
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Napleton Hyundai _Genesis Model 12/4/2015

With minor exception, a highly qualified Service Dept for an oustanding product! more
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gregoire 12/3/2015

all great more
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No complaints 12/3/2015

Great service more
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Great customer service 12/2/2015

Outstanding customer service from the attendant who greeted me when I drove up to the service area more
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Had car in for maintanence and was very please with my service 12/1/2015

The representative was extremely helpful and the people I came in contact with while I was there were extremely cordial. Everyone made the experience easy more
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Flexible hours 11/30/2015

The fact that there are Sunday hours are the best and Brian is a great service advisor more
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Excellent Service 11/30/2015

I always look forward to bring my car for maintenance, it's a pleasure more
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FIVE STARS TO FRED RWO STARS TO DEALERSHIP 11/30/2015

Fred Uzarski is a FIVE STAR SERVICE WRITER. I would never buy another car from Napleton! The sales experience SUCKED BIG TIME! more
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WORST SERVICE AND DEALERSHIP EVER STAY AWAY 11/27/2015

Purchased a so called CERTIFIED 2013 Santa Fe with just about every option. After about 6 attempts Blue Link still not working. Alignment still out. Car gets returned filthy and stained paint. All of this after dealing with Serge a sales manager every time and Ernie the Service Manager. The General Manager does not return Phone calls. No record of Certification although requested many many times. They keep the car for days and weeks and rarely if ever return phone calls. Average time wasted when picking up or dropping off a car 2++ hours. WORST SERVICE AND DEALERSHIP EVER STAY AWAY. more
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Convenient 11/25/2015

Pleased with service, except my car wasn't washed this time more
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