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Napleton's West Palm Beach Hyundai

id: 39115830
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2301 Okeechobee Blvd
West Palm Beach, FL 33409

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(561) 686-7137
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Reviews
( 155 )
( 17 )
( 3 )
( 2 )
( 11 )

Best

My advisor for 5 years, Bryan May, is always looking for ways to save me money. I took my car in for its 30,000 service and asked him about having the "OFF" button on my A/C unit...

Worst

Just the convenance is about the only great thing I can say about this dealership. The service has went down hill and it's very sad to see. I guess business is doing well so they ...

Easy and thorough car upkeep and/or repairs 5/18/2017

My advisor for 5 years, Bryan May, is always looking for ways to save me money. I took my car in for its 30,000 service and asked him about having the "OFF" button on my A/C unit replaced as the letters had worn off. He said they would have to replace the entire A/C command center as it is one part. But best of all it was covered under Hyundai's 100,000 mile bumper to bumper warranty and would not cost me anything! Everyone from the voice on the phone when you make a service appointment to the person you pay before leaving is an absolute professional. The waiting area is always clean and the time it takes to service my car is usually less than the time they tell me. If you are looking for a pleasant experience, I highly recommend Napleton's and ask for Bryan as your service advisor. In the past he has given me coupons for oil changes. Not your normal everyday experience with a car dealer! more

Fred Makes Genesis a Pleasure to Work With 5/2/2017

Fred took care of me and my car from beginning to end. He is a true asset. more


service dept 3/21/2017

service department excellent service good profesional service mr brian young and very smartand really take good caer of customer keep brian the good work they need more peopel loke you JUAN RIVAS PORT ST LUCIE F L more

AS ALWAYS GREAT SPEEDY SERVICE 3/15/2017

Fred was off the day we came to service our second Sonata, but Alex stepped right up to the plate and got us in and out with service with a smile. more

Warrenty work 1/7/2017

Fred was very helpful and got me in and out on time. more

Sante fe 12/21/2016

Great service. I especially like the shuttle service offered to take you home or to a restaurant for breakfast or lunch. The staff are friendly and understanding to your needs. more

Fred's the best 9/30/2016

Fred always does the right thing to take care of the car. And as quickly as possible. more

Annoyed 9/25/2016

My 2011 Hyundai has had several recalls. Last week, I once again received the notice to bring my car in. I did and was told it would take 1.5 hours to do the test. After waiting for that time...I was told my car failed the test and I would have to bring my car back because they didn't have the part. Terrible experience. I feel like I am at the dealer way more than I should due to these recalls. Will never get a Hyundai again. more

great service 8/25/2016

we had a transmission problem, still under that great Hyundai warranty! shop was busy but we were greeted immediately and taken care of. efficient, friendly, and quality work. more

FRED UZARSKI 8/18/2016

ALWAYS THE BEST SERVICE FROM FRED more

geovanni 8/6/2016

excelent. more

Great service 7/26/2016

Very good business more

2009 Sonata. 7/20/2016

The service was fast and good. Giovanni is a great person to deal with. more

Oil change and regular checkup 7/11/2016

Dealing with Fred makes the place great more

Napleton's West Palm Beach Hyundai 7/5/2016

I have been taking my Sonata to this dealership for service for the past five years. Whether I take it in for a scheduled oil change or for an emergency, the service department is always extremely helpful and accommodating, going the extra mile to make things easy for the customer, and they always offer service with a smile. :) more

Great Service 7/4/2016

The service and staff are excellent. We really love the shuttle service that drops us and pick us up to our favorite breakfast place while waiting for our car. Also, if you wait at Napleton Hyundai, there is always coffee and at lunchtime, sandwiches. more

Attention to Customer Service 6/19/2016

Recently, I had my car serviced and the Service Advisor, Jesse Garcia, at the West Palm Beach location @ 2301 Okeechobee Blvd., was very thorough and professional and took the time to explain everything necessary to keep my car in good maintenance. He is an asset to your company, and it should be recognized when a person goes above and beyond with making sure that customers are treated with caring professionalism. Thank you. Susan more

Good service 4/6/2016

Mike Clancy is very helpfull more

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