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Napleton's West Palm Beach Hyundai

id: 39115830
marker

2301 Okeechobee Blvd
West Palm Beach, FL 33409

marker
(561) 686-7137
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Reviews
( 155 )
( 17 )
( 3 )
( 2 )
( 11 )

Best

My advisor for 5 years, Bryan May, is always looking for ways to save me money. I took my car in for its 30,000 service and asked him about having the "OFF" button on my A/C unit...

Worst

Just the convenance is about the only great thing I can say about this dealership. The service has went down hill and it's very sad to see. I guess business is doing well so they ...

fast and personal attention 10/2/2015

Giovani is a great worker ,he makes me feel a especial client .I am so happy with him. more

Service & frendly employees 10/1/2015

Very clean and rendly place to do business more

the best customer service 9/30/2015

I've been coming for almost 2 years for different kinds of services. I'm very pleased and grateful more

Excellent Service! 9/30/2015

Attention to every detail. Quick and efficient service more

Thumbs up! 9/29/2015

Excellent service suported by a friendly staff who take their job seriously and with a lot of responsability and commitment! more

Timely service and great experience 9/28/2015

The service from the representative, Mike, was great. The car was ready hours before it was programmed to. more

great service 9/28/2015

gracious and complete service more


Bad experience 9/25/2015

I waited a long time and after my car was finally checked i was adviced i needed a new car battery. I had one installed. The very next day my car wouldn't start. I called my service advisor. He never returned my call. I never heard from the dealership. They took my money and left me feeling thats all they cared about. I will not be returning their again. more

ambitious, professional staff in all depts. 9/24/2015

An excellent dealershilp. I have one question again that I sent in my last survey and it wasn't answered....does my car have a recall or not????? more

Great customer service in the service department 9/24/2015

I love our cars from this dealership more

mostly efficient 9/24/2015

I wish someone would explain to me why my battery & tire were not under warranty as I only have 13,000 miles on this 2013 car. more

Great service 9/22/2015

Prompt courteous service. more

very good service 9/22/2015

A lot better than the first place we went to in Delray. more

Outstanding Genesis service program supervisor 9/22/2015

My car was smoothly processed through the analysis and repair program at your Okeechobee dealership by your Genesis director of service. more

Made my vehicle even worse. 9/22/2015

I was called and told that the issues with my car had been experienced first had by mechanics and my car was fixed. Upon arrival there was no one in shop and the advisor i spoke with prior was no where around. I brought my car in with the check engine light on and it was returned to me in the same condition. My vehicle had no power behind it and would not go over 40mph (which when driving it to dealership performed perfectly fine) not to mention my car had 4 recalls on it that i was never made aware of until my arrival for another issue. more

Great availability for servicing 9/21/2015

Service available 7 days a week more

friendly, explain well 9/21/2015

my service expert was very personable and I would give the service a 10 out of 10 more

Advisor Valerie was very professional 9/21/2015

Unfortunately, steering column problem not corrected 1st time; had to return.We were treated well at all times & all problems have been corrected. more

Fast and easy 9/19/2015

I always get in and out quickly. Fred keeps me constantly informed as to the status. more
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