I had wanted to dine at Morton’s for a long time. While on their web site, a coupon popped up: Dinner for 2 for $99. Awesome, right? Decided to take friend to dinner for her birthday. We were greeted with prompt, courteous valet service and a very nice host. They even made reference to her birthday. We were about 20 min. early and were seated immediately. The ambiance was wonderful. Very romantic. We noticed some of the waiters rolling the carts around showing their customers the cuts of meat, lobster, and other wonderful foods on display. Our waiter’s enthusiasm changed instantly, however, when I pulled out the coupon. We both even upgraded to ribeye. He pretty much ignored us except to get the specifics of our order. The salads and appetizers were great. The potatoes lyonnaise were decent. The green beans were barely cooked (not al dente) and tasteless. The steak was a thorough disappointment! I really had to question whether it was a ribeye, because there was NO marbling in it. Both were cooked to specification, but were dry as a bone. Mine was even medium, and the outer layer was almost crunchy it was so dry. After finishing our entrée, we waited for about 15 minutes and the waiter walked by us 3 times before finally acknowledging that we were ready for dessert. The couple one table over were also celebrating a birthday. Their waitress brought out a nice dessert with a candle, so I expected the same for my friend. Instead, the dessert that came with our meal was set down roughly and she was unenthusiastically told happy birthday. The dessert was good, but I can guarantee you I will never go back! I understand that waiters are more enthusiastic when someone can afford to drop 250-300 for a meal for two, but I can’t afford that quite yet. So, I was excited to have the coupon. And if the meal and the service had been all they should have been, when I finish my degree and CAN afford the regular prices, I undoubtedly would have returned – OFTEN. But as a result of the SNOBBISH attitude, the poor service, and the horrible steak, Morton’s has lost a minimum of 2 future regulars, as well as anyone else I can tell before I die. We went to Texas Roadhouse the next day and the steak and service were 10 times better!!!
Pros: Nice ambiance
Cons: Horrible service, horrible steak
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