Mercedes-Benz of Cary

We were looking all over for an Acura MDX and after seeing several we saw "" the one "" at MB of Cary . I emailed them the next day and made a low ball offer that was refused but countered enough i knew we could do business. David Burr called me and we setup a lunch time meeting. He knew i was pressed for time and was able to get the deal done in 15 mins. We picked the car up 4 hours , all paperwork was ready. David was very professional and went over every option in the car with my wife and made us feel very comfortable.It may be years before we are in the market for another car , but I will look David up.\r Tom & Peggy Gannon , Apex , NC more

I recently purchased a used Mercedes-Benz, not at MB of Cary, however I have brought it there for service. All the staff was welcoming, very attentive, thorough, and made sure that everything that my car needed was taken care of and all my my concerns were addressed. Thank You to Mercedes-Benz of Cary for welcoming me into the family. more

I am still seething over todays events... What happens tomorrow (if they fix my cruise control free) I may upgrade to two stars..... more

I recently bought Mercedes Banz GL 450 at Mercedes Benz of Cary, NC. The whole process was quite enjoyable and easy. The car salesman, David Burr was, simply said, GREAT. Very knowledgeable, professional and polite. I did not feel pressured to buy a car at all and his attitude just won me over. All my questions were answered, phone calls returned in a timely manner and the new car was in the pristine, show-ready condition when I pick it up. It was not my first car I have purchased in MB of Cary, and their professionalism and outstanding service always make me come back. I would highly recommend the dealership and David Burr to anyone who is interested in buying a luxury car at the great price. more

Very simple, straightforward transaction. This is the third car I have purchased from MB of Cary and the best service so far. more

I purchased a car from MB-Cary on 2/20/12. This is the second car I have bought from David in 18 months and I wouldn't have gone to anyone else. I love working with David because I can simply email him and get him working on a car for me without any hassle. David is awesome to work with. He isn't pushy and doesn't try to steer me away from what I know I want. This dealership in general is very nice to work with. I love my service adviser Kim Fredlund so much that I drive all the way across town to get my cars serviced at MB-Cary when I could go to a closer dealer. Thanks guys!! more

Recently purchased an ML from David Burr at Mercedes-Benz of Cary and was extremely happy with the experience. David was friendly and knowlegable. The whole experience from beginning to end was better than I could have hoped. If you are buying a luxury vehicle you must ask for David Burr! more

Recently purchased an ML from David Burr at Mercedes-Benz of Cary and was extremely happy with the experience. David was friendly and knowlegable. The whole experience from beginning to end was better than I could have hoped. If you are buying a luxury vehicle you must ask for David Burr! more

I just purchased a new car from Mercedes Benz of Cary after visiting all of the local luxury car dealers and after an extensive on line search. My budget was defined by the company that I worked for and most dealers were not interested in working with me. Chris Newman was really the only salesman that tried and he worked incredibly hard to get me into a beautiful new car at a very fair price. Chris saw the reasons why he could help me rather than why he could not. This purchase was by far the best car buying experience that I have ever had thanks to Chris and the other folks at the Mercedes Benz of Cary. Chris worked day and night to find me the car I wanted, he had it shipped in and then completed all of the paperwork in a very short period of time. I was treated very well, they were respectful and honest and they made this just a great experience. Thanks to Chris this entire experience went from something that I was not looking forward to, to one that me and my kids thoroughly enjoyed and by the way the car is awesome! If you are looking for a car, I suggest you go see Chris because he will work hard for you and he has been in this tough business for a while and knows what more

I just purchased a new car from Mercedes Benz of Cary after visiting all of the local luxury car dealers and after an extensive on line search. My budget was defined by the company that I worked for and most dealers were not interested in working with me. Chris Newman was really the only salesman that tried and he worked incredibly hard to get me into a beautiful new car at a very fair price. Chris saw the reasons why he could help me rather than why he could not. This purchase was by far the best car buying experience that I have ever had thanks to Chris and the other folks at the Mercedes Benz of Cary. Chris worked day and night to find me the car I wanted, he had it shipped in and then completed all of the paperwork in a very short period of time. I was treated very well, they were respectful and honest and they made this just a great experience. Thanks to Chris this entire experience went from something that I was not looking forward to, to one that me and my kids thoroughly enjoyed and by the way the car is awesome! If you are looking for a car, I suggest you go see Chris because he will work hard for you and he has been in this tough business for a while and knows what’s possible. Thanks very much Chris. Sincerely, Mike more

WOW!! I'm now a Benz owner. I've been welcomed to the club by friends who are owners and the team at M.B. of Cary ROCK!! They made it simple. They listened to what our needs were, what we had to have, and what didn't matter to help get us in the right car for the right price. Our salesman David Burr definitely helped make this an enjoyable experience. Not only did they do an amazing job explaining all the fascinating features that the Benz has to offer, but they drove a car to my house after hours for me to see and they even listened to what my needs were with my 2003 Chevy truck and helped get me hands free blue tooth. It was a hassle free, no pressure experience which will make us a return customer. more

WOW!! I'm now a Benz owner. I've been welcomed to the club by friends who are owners and the team at M.B. of Cary ROCK!! They made it simple. They listened to what our needs were, what we had to have, and what didn't matter to help get us in the right car for the right price. Our salesman David Burr definitely helped make this an enjoyable experience. Not only did they do an amazing job explaining all the fascinating features that the Benz has to offer, but they drove a car to my house after hours for me to see and they even listened to what my needs were with my 2003 Chevy truck and helped get me hands free blue tooth. It was a hassle free, no pressure experience which will make us a return customer. more

I am not the typical high end car buyer. I am a Toyota, Honda etc believer so this was the first "expensive" car I have ever looked at let alone purchase. When I first went to the dealership, the thought of parting with this much money made me less than thrilled but also a bit nervous as this just isnt what I enjoy. I first spoke with David on the phone and he could not have been more pleasant. When I got to the dealership to look at a car, I was quickly put at ease by David and his surrounding sales people. The next step actually made me feel welcome. At all dealerships I have visited, the "sales manager" is some mythical person that hides behind a desk and spews out the magic number. At MB, David introduced me to Mike and we went in his office and had a great conversation and some laughs. My point is they actually made the time to speak with me and make me feel comfortable at their dealership. It wasn't a faux sales presentation to just get me to buy a car (or at least I felt that way). They were two guys just making a living, having fun and showing me a car that I'm sure they hoped I buy from them. I did purchase the car and a couple days later received an email from the executive assistant asking how satisfied I was with them. I responded I was very happy with both David and Mike. I was pleasantly surprised when Mike emailed me thanking me for the kind words. This was unique because they presented themselves as unique individuals that appreciated my business. I dont feel that they gave me the canned thank you etc, they tried to understand me and what I wanted and actually listened to my needs. Wow! I was and still am impressed with David and Mike and hope I am able to do more business with them in the future. more

I am not the typical high end car buyer. I am a Toyota, Honda etc believer so this was the first ""expensive"" car I have ever looked at let alone purchase. When I first went to the dealership, the thought of parting with this much money made me less than thrilled but also a bit nervous as this just isnt what I enjoy. I first spoke with David on the phone and he could not have been more pleasant. When I got to the dealership to look at a car, I was quickly put at ease by David and his surrounding sales people. The next step actually made me feel welcome. At all dealerships I have visited, the ""sales manager"" is some mythical person that hides behind a desk and spews out the magic number. At MB, David introduced me to Mike and we went in his office and had a great conversation and some laughs. My point is they actually made the time to speak with me and make me feel comfortable at their dealership. It wasn't a faux sales presentation to just get me to buy a car (or at least I felt that way). They were two guys just making a living, having fun and showing me a car that I'm sure they hoped I buy from them. I did purchase the car and a couple days later received an email from the executive assistant asking how satisfied I was with them. I responded I was very happy with both David and Mike. I was pleasantly surprised when Mike emailed me thanking me for the kind words. This was unique because they presented themselves as unique individuals that appreciated my business. I dont feel that they gave me the canned thank you etc, they tried to understand me and what I wanted and actually listened to my needs. Wow! I was and still am impressed with David and Mike and hope I am able to do more business with them in the future. more

I recently purchased a MB from the Cary dealership and was extremely pleased with my experience. I would rate them to be comparable with some of the best dealerships that I have dealt with and would recommend them to anyone. I personally dealt with David Burr who took the time to ensure that everything was handled in a complete and professional manner. I was also extremely impressed with his knowledge regarding the intricate operation of the different functions on the car. I believe this is important, another MB dealership more

I recently purchased a MB from the Cary dealership and was extremely pleased with my experience. I would rate them to be comparable with some of the best dealerships that I have dealt with and would recommend them to anyone. I personally dealt with David Burr who took the time to ensure that everything was handled in a complete and professional manner. I was also extremely impressed with his knowledge regarding the intricate operation of the different functions on the car. I believe this is important, another MB dealership’s (Richmond, VA) approach to selling cars was to get the new one outfitted as close to the client’s existing car as possible, but when asked either technical or functional questions, their response was we just sell the car, it is not our product. It was refreshing to deal with an individual who has taken the time to be thorough in their knowledge of their products and convey that information to the customer. In addition to this, David took an approach that I would expect from a MB dealership in that the customer’s time is extremely important and that every sale is not trivial. I would not hesitate to recommend both the Cary dealership and David Burr to anyone interested in a Mercedes Benz. more

David Coyle...fabulous, awesome salesman....not what you would expect out of a typical car salesman. I KNOW he is doing the BEST job for ME! I trust him and will continue to to do business with him through the years. In addition, Jim in Service, is equally attentive to the customer's needs. William in finance made my closing experience a pleasant one....But it all begins with your contact person and that was David....THANK YOU SO MUCH! Your hardwork and dedication to the customer is appreciated! more

David Coyle...fabulous, awesome salesman....not what you would expect out of a typical car salesman. I KNOW he is doing the BEST job for ME! I trust him and will continue to to do business with him through the years. In addition, Jim in Service, is equally attentive to the customer's needs. William in finance made my closing experience a pleasant one....But it all begins with your contact person and that was David....THANK YOU SO MUCH! Your hardwork and dedication to the customer is appreciated! more

If you are in the market for a Mercedes Benz, I highly recommend you contact David Burr in the Cary office. Initially, I conducted an online search of MB inventory in the triangle area and sent an inquiry email to the Cary office. David Burr contacted me shortly thereafter and he worked with me initially over email as I narrowed down my search. Once in the office, he was very knowledgeable about the vehicles and never made me feel pressured to purchase the vehicle. That particular day, I had a small window of time to look at the car and needed time to think about my options. He followed up with me the next day and a week later I reached out again for a different model. He provided me with the inventory and I went in to the store again to look at one model. He worked with me and my time constraints and I bought the car. I showed a friend of mine a picture of the car and she said ""I want one too!"" I told her, ""when you are ready to buy one, go see David Burr. He was fantastic."" more

If you are in the market for a Mercedes Benz, I highly recommend you contact David Burr in the Cary office. Initially, I conducted an online search of MB inventory in the triangle area and sent an inquiry email to the Cary office. David Burr contacted me shortly thereafter and he worked with me initially over email as I narrowed down my search. Once in the office, he was very knowledgeable about the vehicles and never made me feel pressured to purchase the vehicle. That particular day, I had a small window of time to look at the car and needed time to think about my options. He followed up with me the next day and a week later I reached out again for a different model. He provided me with the inventory and I went in to the store again to look at one model. He worked with me and my time constraints and I bought the car. I showed a friend of mine a picture of the car and she said "I want one too!" I told her, "when you are ready to buy one, go see David Burr. He was fantastic." more