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Businiess name:
Mercedes-Benz of Cary
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Review by:
citysearch c.
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Review content:
I am not the typical high end car buyer. I am a Toyota, Honda etc believer so this was the first "expensive" car I have ever looked at let alone purchase. When I first went to the dealership, the thought of parting with this much money made me less than thrilled but also a bit nervous as this just isnt what I enjoy. I first spoke with David on the phone and he could not have been more pleasant. When I got to the dealership to look at a car, I was quickly put at ease by David and his surrounding sales people. The next step actually made me feel welcome. At all dealerships I have visited, the "sales manager" is some mythical person that hides behind a desk and spews out the magic number. At MB, David introduced me to Mike and we went in his office and had a great conversation and some laughs. My point is they actually made the time to speak with me and make me feel comfortable at their dealership. It wasn't a faux sales presentation to just get me to buy a car (or at least I felt that way). They were two guys just making a living, having fun and showing me a car that I'm sure they hoped I buy from them. I did purchase the car and a couple days later received an email from the executive assistant asking how satisfied I was with them. I responded I was very happy with both David and Mike. I was pleasantly surprised when Mike emailed me thanking me for the kind words. This was unique because they presented themselves as unique individuals that appreciated my business. I dont feel that they gave me the canned thank you etc, they tried to understand me and what I wanted and actually listened to my needs. Wow! I was and still am impressed with David and Mike and hope I am able to do more business with them in the future.
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