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Honda Of El Cerrito

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11755 San Pablo Ave
El Cerrito, CA 94530

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(510) 860-4470
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Honda Of El Cerrito - El Cerrito, CA
Reviews
( 50 )
( 17 )
( 0 )
( 2 )
( 0 )

Best

I've been a satisfied customer of Honda of El Cerrito for over 20 years and I will continue to purchase vehicles and seek maintenance services from them. The employees are courte...

Worst

Quite expensive, and service is a bit slow, even though it has not been that busy in this economy.... maybe they layed off too many people and service also suffered?

Editorial review from Citysearch 5/24/2013

Race to Save Honda Sales Event - Memorial Day Weekend ONLY!\r \r Don't wait until it's too late..... Call today! more

Editorial review from Citysearch 5/24/2013

Race to Save Honda Sales Event - Memorial Day Weekend ONLY!\r \r Don't wait until it's too late..... Call today! more

Editorial review from Citysearch 10/9/2012

Brought my car here to have a seatbelt buckle replaced. They did a good job and were efficient, but this time they didn't give my car a wash like they did last time. I would recommend coming here if you are looking to have your Honda fixed quickly and reliably! more

Editorial review from Citysearch 10/9/2012

Brought my car here to have a seatbelt buckle replaced. They did a good job and were efficient, but this time they didn't give my car a wash like they did last time. I would recommend coming here if you are looking to have your Honda fixed quickly and reliably! more

Editorial review from Citysearch 9/14/2012

We bought our car here last year and take it here for service. The prices are competitive, and the service is great. I took the car in for an oil change, and Ron M. was very friendly and professional, and went above my expectations in making sure my car was serviced quickly. I dropped off the car at 2pm, and it was ready before 3pm. He checked the brakes, which turned out to be in good condition. It was even rinsed off before I got it back. more

Editorial review from Citysearch 9/14/2012

We bought our car here last year and take it here for service. The prices are competitive, and the service is great. I took the car in for an oil change, and Ron M. was very friendly and professional, and went above my expectations in making sure my car was serviced quickly. I dropped off the car at 2pm, and it was ready before 3pm. He checked the brakes, which turned out to be in good condition. It was even rinsed off before I got it back. more

Editorial review from Citysearch 9/6/2012

Service department is top-notch. Extremely polite, delivers the car on time and explains everything clearly.\r \r The sales department, in my experience, is shady. more

Editorial review from Citysearch 9/6/2012

Service department is top-notch. Extremely polite, delivers the car on time and explains everything clearly. more

Honda El Cerrito 3/19/2012

Excellent Service! more

Honda El Cerrito 3/19/2012

Excellent Service!\r It was our first time to service our 2012 Honda Civic and we are happy for the service. From the day I called for an appointment, the Receptionist was very friendly taking all my information. Then meeting the service Guy, Darryl who explained what they are going to do with our car. He came with us to the Cashier and before paying he gave us information and answered some of our questions too and we are glad to know those things. Keep up the good work! more

Decent service 2/28/2012

I brought my car in for an oil change. Morning drop-off was a little hectic and time-consuming, but the people were nice and friendly. I loved the free drop-off/pick-up shuttle service. Only two minor things that could be improved. I had to remind the service department that I had prepaid for 5 oil changes when I purchased the car. They were about to charge me until I brought it up (I think that information should automatically appear when they look at their client records). It would also be nice if the service department vacuumed and washed the car when they're done. But overall I'm pretty satisfied. My car seems to be running fine. more

Decent service 2/28/2012

I brought my car in for an oil change. Morning drop-off was a little hectic and time-consuming, but the people were nice and friendly. I loved the free drop-off/pick-up shuttle service. Only two minor things that could be improved. I had to remind the service department that I had prepaid for 5 oil changes when I purchased the car. They were about to charge me until I brought it up (I think that information should automatically appear when they look at their client records). It would also be nice if the service department vacuumed and washed the car when they're done. But overall I'm pretty satisfied. My car seems to be running fine. more

best honda care!!! 12/19/2011

I've been a satisfied customer of Honda of El Cerrito for over 20 years and I will continue to purchase vehicles and seek maintenance services from them. The employees are courteous, pleasant and helpful. I have referred family and friends and they are grateful for the referral as they too have been receiving great service and are also satified customers. more

best honda care!!! 12/19/2011

I've been a satisfied customer of Honda of El Cerrito for over 20 years and I will continue to purchase vehicles and seek maintenance services from them. The employees are courteous, pleasant and helpful. I have referred family and friends and they are grateful for the referral as they too have been receiving great service and are also satified customers. more

Front Brake Pads Wipers 12/1/2011

I had my appointment at 09:45am on 11-28-11. I had got off from work at 08:00am. Of course I got there about an hour early and they did take me right away. All I needed was some new front brake pads and wipers. The estimated time of completion was about 03:00pm in the afternoon. I don't live in the area so there's no way that I was willing to wait that long. I explained to my technician my situation and he said that he'd try to get it done by around 10:30ish. About two hours later, I get a call saying that my car was ready for pick up. Thank you so much for addressing my situation in such a timely manner. more

Front Brake Pads Wipers 12/1/2011

I had my appointment at 09:45am on 11-28-11. I had got off from work at 08:00am. Of course I got there about an hour early and they did take me right away. All I needed was some new front brake pads and wipers. The estimated time of completion was about 03:00pm in the afternoon. I don't live in the area so there's no way that I was willing to wait that long. I explained to my technician my situation and he said that he'd try to get it done by around 10:30ish. About two hours later, I get a call saying that my car was ready for pick up. Thank you so much for addressing my situation in such a timely manner. more

Quick Express Oil Change 11/28/2011

Express oil change included car wash & installation of wiper blades which were needed. more

Quick Express Oil Change 11/28/2011

Express oil change included car wash & installation of wiper blades which were needed. more

Best Car Buying Experience Ever 11/21/2011

I called to check if they had the car I wanted in stock. They didn't, but told me they could most likely get one within 24 hours, and would call the next day by noon to confirm. They did. (There were only 2 available in the color I wanted in a 200 mile radius, and they sent a driver to trade one of the colors they had with a dealership that had one of the two cars in the color I wanted.) Their customer service up to this point already blew me away. (Take into consideration that due to the earthquake in Japan and flooding in Thailand, Honda has a hard time delivering new vehicles to meet the high demand.) Then we drove to the dealership for our appointment. From the time we got there to the time we left, took exactly two hours, including test drive, financing, thourough explanation of the features of the new car, and removing/retaining/registering our special interest plates. - Oh, and no haggle over the selling price, nor high pressured sales pitches about accessories, extra warranties, etc.! Both the sales and financing persons were not only friendly, but bent over backwards answering all the questions we had, insuring we left completely satisfied. We did! I would buy another car from them in a heartbeat, and will certainly recommend them to others. more

Best Car Buying Experience Ever 11/21/2011

I called to check if they had the car I wanted in stock. They didn't, but told me they could most likely get one within 24 hours, and would call the next day by noon to confirm. They did. (There were only 2 available in the color I wanted in a 200 mile radius, and they sent a driver to trade one of the colors they had with a dealership that had one of the two cars in the color I wanted.) Their customer service up to this point already blew me away. (Take into consideration that due to the earthquake in Japan and flooding in Thailand, Honda has a hard time delivering new vehicles to meet the high demand.) Then we drove to the dealership for our appointment. From the time we got there to the time we left, took exactly two hours, including test drive, financing, thourough explanation of the features of the new car, and removing/retaining/registering our special interest plates. - Oh, and no haggle over the selling price, nor high pressured sales pitches about accessories, extra warranties, etc.! Both the sales and financing persons were not only friendly, but bent over backwards answering all the questions we had, insuring we left completely satisfied. We did! I would buy another car from them in a heartbeat, and will certainly recommend them to others. more
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Owner Message
  • Welcome to Honda of El Cerrito, your Bay Area Honda dealership for over 35 years. The Home of the Lifetime Powertrain Limited Warranty included with the purchase of EVERY NEW Honda. Drop by and meet General Manager, Larry Maxson and our Service Manager, Wayne Rosemont. All of our staff enjoy meeting and encourage our customers to drop by anytime. We hope you'll immediately notice the difference when you visit us. Stay informed of current offers and service coupons by subscribing to our monthly Honda of El Cerrito eNewsletter or join in on the day-to-day discussion on Facebook, Twitter, and social hangouts too.\nWe offer genuine Honda Sales, Finance, Service, and Parts and our goal is to ensure you are #1 and that you have the best experience regardless of what services we are providing.\nLocation of Honda of El Cerrito\nWe are located at 11755 San Pablo Ave, El Cerrito, California (CA) 94530. Our dealership is conveniently located off the 80 freeway with easy access to serve areas such as Oakland, Berkeley, Albany, San Pablo, Hercules, San Francisco, Walnut Creek, Concord, Pleasanton, Danville, Dublin, Lafayette, San Ramon, San Bruno, San Rafael, Sonoma, Napa, Vacaville, Pittsburg, and Richmond.

Editorial
  • Find new Honda cars and SUVs, plus used vehicles from other manufacturers. Service shop orders parts and provides vehicle maintenance.

  • 4/21/2005 Provided by Citysearch
Additional information
  • Hours: Sunday 10:00 AM-7:00 PM, Monday 9:00 AM-9:00 PM, Tuesday 9:00 AM-9:00 PM, Wednesday 9:00 AM-9:00 PM, Thursday 9:00 AM-9:00 PM, Friday 9:00 AM-9:00 PM, Saturday 9:00 AM-9:00 PM
  • Payments: American Express, Discover, Master Card, Visa
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