Heritage Plumbing

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28 Commercial Ct
Auburn, NH 03032

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(888) 356-3959
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Reviews
( 218 )
( 10 )
( 2 )
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( 6 )

Best

Heritage arrived precisely when they said they would. The problem with my heat and hot water issues were diagnosed quickly. Once the ignition switch was located the installation...

Worst

Matt came by for a yearly maintenance on my a/c. My a/c worked beautifully and was cold upon this service call. He tried selling me a bunch of things for my a/c unit. I declined s...

In with the new, out with the old 8/25/2015

Floyd D. called ahead of time to let us know he could be to our home early to remove and replace our old, broken well pump. Not only did he do the job quickly, quietly, and cleanly, he asked my husband if he needed help removing the huge buckets of water we had used before the pump could be fixed. Will call Heritage again, and agiain. more
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Professional, courteous and helpful 8/24/2015

Matt performed the annual service on our furnace. He called ahead of time to let me know when he was about 30 minutes away, when he arrived, he explained what he'd needed to do, and after he finished working, he reviewed everything with me. He was genuine and personable. more
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Too Many Phone Calls! 8/24/2015

While I have always been happy with the work of Heritage, they phone way too much. My most recent experience was when my air conditioner stopped working. I called on Wednesday to make an appointment. The earliest they could get to me was Saturday morning, but I declined and chose Saturday afternoon because I was busy on Saturday morning. I got an automated phone call on Friday reminding me of the appointment on Saturday afternoon. At 7am on Saturday, I got a phone call asking me if I'd like to switch to Saturday morning since they had openings. Then again at about 9am to tell me he would indeed be coming this afternoon. Finally, Jeremy himself called to say he'd be here in half an hour. Also, I had previously done the prepaid servicing, but I won't any longer because I sometimes received two automated phone calls per day as me to the schedule the appointment. Is there any chance you can decrease the number of phone calls--they have crossed the line from helpful to irritating. more
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Bill Lindonen 8/24/2015

Bill Lindonen was as good as I could have hoped; in all aspects! He was on time. He was very personable. He was very professional. He was very knowledgeable. He answered all my many questions. If possible, I would like to have Bill take all my future service calls!!! more
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Matt Stanton HVAC 8/23/2015

Matt performed the annual maintenance of my furnace and air conditioning system professionally and efficiently. He informed me of the actions he took and completed them in a timely fashion. He arrived when I expected him and the maintenance was completed in the time he said it would be. more
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Get it Got it Done. 8/22/2015

Had a toilet installed, and sink pipes replaced in another bathroom. No problems at all. A bit pricey for the work, but it's done which means that I don't have to lose time from work. more
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Bathroom repairs 8/22/2015

Ralph and I are thankful to have our plumbing working well again. Floyd was very professional and helpful at fixing our several problems. All is working well again. I am especially glad he made the toilet handle work easier for my arthritic hands. He also used a reset button to make our floor model air conditioner turn on again. I didn't know to do that. Thank you very much, Floyd! Hetty and Ralph Andrews We will continue to call Heritage for our plumbing problems. more
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Excellent service as usual 8/20/2015

Heritage always sends polite, thorough folks to work at my house. more
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Heritage PHCE got to me FAST! 8/20/2015

After discovering a pinhole leak in the high pressure line under my sink, I called my usual plumber. After a promise to appear twice, he NEVER appeared. So, I CALLED HERITAGE. The nice customer service rep scheduled me for the next day, but put me on the "standby" list. Within an hour, a technician called me and was at my home in less than 2 hours. David P. gave me their flat rate on that repair. It was done, and I can stop emptying buckets (improper shutoff valve did not work prior to Heritage fixing it! more
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Dennis P. of Heritage Plumbing 8/19/2015

Dennis, the Plumbing Tech sent by Heritage, was pleasant, quickly identified the problem with my water heater that is under warranty, fixed the problem, and explained to me what he did. more
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Sevice 8/14/15 355351 Review 8/18/2015

On time and courteous, very tidy and explained everything that was to be done. Had to come back as item installed was damaged. Thank you. More expensive than anticipated over all. more
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Excellent Service 8/17/2015

We had an Air Conditioning issue. Bill was very professional, told us the issue and explained it to us in understandable way. He identified the issue very promptly and when it turned into something more complicated, he communicated with us every step of the way. It was also covered by warranty, which speaks volumes for the quality work of Heritage and their team. Extremely HAPPY WITH BILL, and the ENTIRE TEAM AT HERITAGE. more
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Chris B.'s review 8/15/2015

I couldn't have had a nicer rep. from your company. He was punctual , very pleasant, and had a great personality. I was impressed with his knowledge .You have a great employee so be good to him. more
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David Patenuade 8/15/2015

We just had to express how impressed we were with David Patenaude, from Heritage PHCE, Dave was prompt, professional and courteous in all phases of our project. He was informative without coming across as pushy--his obvious knowledge gave us confidence in his work. Heritage PHCE is certainly well represented by Dave. We will not hesitate to recommend Heritage (and Dave) to our friends and family. Bill and Joyce R. Nashua NH more
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Feed back for Rodney S 8/14/2015

Rodney was very courteous and helpful. Even when i asked questions. he explained what was needed and did it professionally. He arrived, introduced himself nad what needed to be done and went about doing those tasks. It was a pleasant experience and happy to tell you about his professionalism and quick attention to the tasks needing doing more
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New water heater 8/13/2015

Dennis P. did a great job today installing our new water heater - everything was carefully done, communicated well, and completed right the first time! Very much appreciated! Thanks, Jason more
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Very Professional Work. 8/13/2015

The Heritage team did an excellent job on my new Mitsubishi multi-zone air conditioning system. They were courteous, efficient and neat. The install went smoothly and took two days as promised. I would highly recommend them for air conditioning system installation. more
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New smoke detectors 8/12/2015

Chris B. installed new smoke detectors and fixed a few things in our fuse box. He was very knowledgeable, efficient, and tidy. Very much appreciated! Thanks, Jason more
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Excellent 8/12/2015

Excellent work, everything came out great and David was very knowledgeable, helpful, and had a great attitude. He did a great job and it was a full day of work, thanks again! more
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Excellent 8/12/2015

Top notch, professional, experienced work. Excellent job and thanks again, David did a full day of work and was in the same great spirits when he finished as when he started. Everything came out great. more
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Owner Message

  • Twenty five years ago when we started Heritage Plumbing & Heating, Inc., with one small pick-up, we only had a handful of customers. So we knew that every customer mattered.


    Additional services include: Heating & Furnace Systems, Plumbing, Water Treatment System

Additional information
  • Hours: Mon 07:00 AM-10:00 PM;Tue 07:00 AM-10:00 PM;Wed 07:00 AM-10:00 PM;Thu 07:00 AM-10:00 PM;Fri 07:00 AM-10:00 PM;Sat 08:00 AM-04:00 PM;Sun 08:00 AM-04:00 PM
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