My experience was great overall, but I didn't expect the charge to be as expensive as it was. My appointment was for partial highlights, and I was prepared to pay for that. My stylist, Ronnie, did a fabulous job and was also very friendly. Before she started, she mentioned that she wanted to "...touch up" the cut she had given me 3 weeks earlier (she did not ask if I wanted it done). Little did I know that by her "offering" to do so also meant I'd be paying full price for another hair cut. I was a little taken back when the receptionist told me my total. I would have GREATLY appreciated the option to have/not have the cut done, and the knowledge of the fee. I felt this was dishonest. Stylists should be upfront about all charges. I have learned, now, to always ask, "Will there be a fee for that?" even if the service offered comes across as a nice gesture.
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