Furniture Deals

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10360 Metcalf Ave
Overland Park, KS 66212

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(913) 800-4719
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Furniture Deals - Overland Park, KS
Reviews
( 176 )
( 32 )
( 13 )
( 2 )
( 3 )

Best

I am a repeat customer and as always I am very pleased with the service and the cost/price/value I received.

Worst

""Customer service wasn't very good.. Very pushy!!""

Looks Great! 1/2/2012

""I love the table i bought! It was easy to put together and look great in my basement where my bar was. The people at the store were very nice and helpful, i bought from this store before and every time the service is always excellent and i will be returning soon! Thank You, FurnitureDeals! Number 1"" more

Very Positive 1/2/2012

""Our exerience with Furniture Deals has been very positive. We found the selection to be much better than NFM. The sales people and support staff have a great system going. When we had a detailed question, our sales person could answer it himself or radio in the question to someone who could answer it right then. The delivery option was reasonably priced and very flexible. The delivery guys were very interested in protecting the furniture and our walls. They worked hard to keep everything nice. We will visit their store again!"" more

Wonderful Associates 1/2/2012

""Our associate was wonderful. She gave us all the information we asked for and even wrote up an invoice so we could come back the next day and order all the things we had picked out the day before without having to show someone again. The only thing we are displeased about is the color or the chair. We thought that it matched the sectional we had chosen. It didn't. It's more than a few shades off."" more

Great Experience 1/2/2012

""My experience was great. I shopped at the Belton, MO location. Dave helped me and he was absolutely superb: professional, friendly, funny, patient, and full of ideas and suggestions. He even had other customers come in and he eloquently explained he needed to tend to them. He juggled perfectly back and forth between us, which was great as it gave me time to sit quietly and ponder my potential purchases. I could not have had a better experience! I would recommend Furniture Deals to anyone!"" more

Best Furniture Store! 1/2/2012

""The absolute Best furniture store for price and quality. We will be back!!"" more

Good quality, inventory and service 12/30/2011

""Good quality, inventory and service"" more

Helpful & Knowledgeable 12/30/2011

""Diane, sales representative, was very helpful, knowledgeable and took a lot of time to show me everything I asked about; checked on availability; delivery dates and anything that I needed. The finance people in the back were very friendly and efficient. The delivery guys were great as well. I was going to tip them, but then I saw the $$ on the clip board, hitting of a tip, so I decided NOT to tip them because of that. :( Great experience and will be back if I need anything else."" more

Good Customer Service 12/30/2011

""Good customer service, only thing I didn't like is that the employee who greets you at the door kind of harasses you a little but other then that I was very satisfied. Nice collection of furniture to choose from with low prices and fast, on time delivery. "" more

Great Customer Service 12/30/2011

""Great costumer service, both in the store and during delivery. Will definitely be shopping here again soon!!"" more

Assembly Issues 12/30/2011

""I picked up my table at the warehouse and assembled it myself. One of the legs I was only able to get one of the two screws in. The table seems sturdy enough but I may but a different screw to fit in. A minor malfunction in the product but seems to still stand sturdy enough."" more

My Experience Was Good 12/30/2011

""My expericence was good. My salesman John did a good job. I just bought an ottoman this time, but he treated me the same as if I was purchasing a whole room full of furniture."" more

Easy to Do Business With 12/30/2011

""I thought it was very easy to do business with Furniture deals. They were very eager to match the prices of their competitors and they even showed us other furniture options on their website (besides what was in the store). I also like that all of the items were instock."" more

Always Good To Work With 12/30/2011

""Always good to work with from our perspective, sales group is always pleasant and helpful, not ""pressuring"" either. Had an issue with one of the bar stools we ordered, had to deny delivery because it was damaged upon delivery. I had to call twice to get it re-delivered, called first time and was told someone would be in contact, waited 2 weeks and called again and it was then handled quickly. Otherwise, went good. "" more

Top Notch 12/30/2011

""This was my first time at Furniture Deals. I was looking for a bedroom set and Diane (whose B-day was that day) came right up to us as we entered the store. She was very quick to know exactly what our taste was that we were looking for and showed us our options. we found just the perfect set. we also were looking for an area rug and found that as well. We moved into our new place this weekend and can't wait till the furniture arrives. My only complaint would be that i had to wait 8-10 days, i was very anxious to get the furniture right away :) the service both with our sales rep and the financial rep were top notch. I will definitely shop there again."" more

Very Helpful & Pleasant 12/30/2011

""Store personel wer very helpful and pleasant."" more

Excellent Experience! 12/30/2011

""Excellent experience! Wonderful, knowledgeable sales people. Courteous processing staff and delivery people. I bought a sofa and chair then a couple weeks later went back and bought a dining table and chairs. I'm happy with all of the merchandise. Prices were good and quality is excellent. "" more

Welcoming & Willing to Help 12/30/2011

""I had a great experience in the begining. When I walked in, everyone was so welcoming and willing to help. My best time in the store was when I was working with Cindy - she was absolutely fabulous and is actually the reason I came back to make my purchase at the store. She is very professional and gracious. My bad experince came from a female sales manager. When Cindy asked her to come over to answer some question I had, she(sales manager) would not even look at me. She was SO rude! I could not believe her attitude. It really put a damper on my experience there. However, I loved the furniture and the customer service experience with Cindy."" more

Wonderful 12/30/2011

""Had to swap out a regular box spring for a low profile one. They were wonderful to get back with me and process everything!"" more

AMAZING 12/30/2011

""CUSTOMER SERVICE WAS ABOVE STANDARDS"" more

Please with the Service 12/30/2011

""I was very pleased with the service received. I found a bedroom set online for my son who recently moved and ordered it over the phone. The salesperson taking my order was very pleasant and helpful and the whole process was very easy without any problems."" more
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Additional information
  • Hours: Sun 12pm-5pm, Mon-Sat 10am-8pm
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Indian Creek Village
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