Furniture Deals

Claim
marker

10360 Metcalf Ave
Overland Park, KS 66212

marker
(913) 800-4719
Incorrect info? Correct your listing
Photos
Furniture Deals - Overland Park, KS
Reviews
( 176 )
( 32 )
( 13 )
( 2 )
( 3 )

Best

I am a repeat customer and as always I am very pleased with the service and the cost/price/value I received.

Worst

""Customer service wasn't very good.. Very pushy!!""

Easy online ordering 3/23/2012

We are very pleased with our experience with Furniture Deals. An employee greeted us but didn't pressure us or follow us around. The process was pretty easy for ordering and setting up for delivery. The delivery truck arrived near the beginning of the time frame we had been given. The guys on the truck were very polite and quickly got the furniture in and set up where I wanted it more

Great Customer Service! 3/23/2012

I found the furniture I wanted online and within an hour of placing my order I got a call saying it was ready to be picked up. Once I got there they loaded it in my pickup and even tied it down for no extra charge, I highly recommend shopping here. more

Amazing Delivery! 3/23/2012

Everything went well....was a very busy day when I went to look for the second time and purchase my furniture.....the sales person was just ok....delivery was good and the men were efficient and nice more

GREAT PRICES!!! 3/23/2012

this was a great experience from the time we walked in the door til we received our furniture they were friendly they had great prices and delivery was right on schedule it was great!"" more

AWSOME! 3/23/2012

very friendly service, good price more

Good Customer Care 3/23/2012

We had a great expierence at the store while looking at tables. Good customer service while making delivery arrangements. The delivery men made me sign the invoice before I was able to view the table, which I was not happy to find a crack on the corner of the table. The men left in a hurry so I was unable to make my concern known to them but I made a call to the store and a new table is being delivered to replace the damaged one I first received. more

Bad Customer Service 3/23/2012

I would strongly advise not ordering from this company online. I placed an order for a loveseat and couch in early January. My card was charged, fine, but it's now mid February and the order has not shipped. I've spoken to them sereveal times, sent emails, etc, and have finally been told that my order is due to ship at the beginning of March which is over THREE MONTHS delay. They had already pushed this date back three times. So, I have no seating in my living room, can not have company and they keep changing the ship date. I was told the items were back ordered but they are still listed as current stock on their site. They are taking people's money for items they can not ship!!! I've asked for my money to be refunded without the 15% re-stock fee so I may buy another couch elsewhere - it would be really nice to have friends over - but they ignore me. I am not at all confident that they will actually ship my pieces. Nothing about this hasn't been shady. I'm pretty sure I've lost my money to this company. Even if I dispute the charge, they get to walk away with 15% for NOTHING. Do not order from them."" more

Furniture Deals is GREAT! 3/23/2012

I had a great experience shopping at Furniture Deals. The sales staff were very helpful. They did not hover and let me browse the store at my leisure. At some furniture stores, the staff will hover close by and that can be annoying. But that did not happen here. The furniture was high quality and the prices were competitive with other stores. I would definitely buy from FD again, and recommend it to my friends...which I have already!"" more

Great Service 3/23/2012

This was my first time ever shopping at Furniture Deals. The layout of the store was pleasant and very user friendly. Furniture prices were reasonable and salespeople weren't overbearing or pushy. This was a surprise. When I'd made a decision I spoke with the next salesperson, a woman, who bent over backwards to make sure I was satisfied with everything I was purchasing. I was so pleased with this experience that the day after my delivery I shopped at Furniture Deals but this time on line and received a follow-up phone call the next day. more

Awsome Bussiness! 3/23/2012

Excellent service. Deliverymen were cordial and helpful. Would do business again with FurnitureDeals more

FAST Delivery 3/23/2012

Had the perfect item I have been looking for! Delivery was handled well. Only problem was the pillow that came with the chaise was not delivered with it. However, Michelle at Furniture Deals took care of our concern and we receive the pillow within 4 days of the delivery. more

Out with the old, in with the new! 3/23/2012

I had a great experience. The staff was very friendly and helpful. The in stock inventory gave me lots to choose from and I am very pleased with my new sofa. more

EXACTALLY what we wanted! 3/23/2012

Furniture deals is the best furniture store in the Kansas City Metro Area. Every Sales Associate we talked with was willing to help and answer our questions. No one fought over us to earn commission and even asked who originally helped us to give them credit. The clearance section was amazing! We bought bedding there. It was exactly what we were looking for. Thank you Furniture Deals! We will be back soon! more

Helpful Employees! 3/23/2012

Store associates were very helpful and patient while we took long time to make our selection (visited the store twice). Selection could be better. Prices were easy to understand, customer service was quick and delivery was quick and efficient. more

Quality Product! 3/23/2012

Great value for very good quality furniture. more

A Customer Service 3/23/2012

I had a great exsperience! The sales people are great. Very lovely furniture and I always enjoy coming into the store. I didn't have to wait long for them to bring my item up to load it in my car! more

Great Change! 3/23/2012

Love the furniture, love the service i received. The best place to buy good quality furniture. My wife already has plans tu purchase a new couch set she saw yesterday! Well be back very soon!! more

Great Prices 3/23/2012

""Nice furniture, good prices, staff was very nice. good selection for what I was looking for. "" more

Spectacular! 3/23/2012

""Roger and the store manager are always very nice and helpful. The girl who processed our order also was very nice and professional."" more

Large Selection! 3/23/2012

""Good prices and large selection. Staff are friendly and helpful."" more
< Previous 1 2 3 4 5 6 7 8 9 10 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Additional information
  • Hours: Sun 12pm-5pm, Mon-Sat 10am-8pm
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Indian Creek Village
badge