Furniture Deals

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10360 Metcalf Ave
Overland Park, KS 66212

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(913) 800-4719
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Furniture Deals - Overland Park, KS
Reviews
( 176 )
( 32 )
( 13 )
( 2 )
( 3 )

Best

I am a repeat customer and as always I am very pleased with the service and the cost/price/value I received.

Worst

""Customer service wasn't very good.. Very pushy!!""

Couldn't have asked for better service 12/30/2011

""Everyone thru the entire process was wonderful. Couldnt have asked for better service. Every time I shop at furniture deals the customer service is amazing. I love that there are 4 different type of financing options. I also love that when the furniture is delivered they put it together and put it exactly were you want it. I will definitly continue to buy from furniture deals in the future."" more
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Love My Furniture 12/30/2011

""Love my furniture. The delivery process took a while longer than I would have liked."" more
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Quick to Assist Me 12/30/2011

""Chris was a great, helpful salesman. He showed me his favorite recliner and it instantly because my favorite recliner as well. I shopped around for a few more weeks, but couldn't find one that I like better. When I returned to purchase it, Chris wasn't in, but his coworkers were quick to assist me. They ordered the chair for me and it arrived before they told me it would. When I went to pick it up, the warehouse workers were very helpful as well."" more
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Imperfection on first table 12/30/2011

""Customer service was good. I had to reject the table that I had bought, due to a imperfection on the table top and leg. It is the second time that I have had to reject a product. I ma suppose to get the replacement table this Saturday."" more
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Not Pushy 12/30/2011

""We had a great shopping experience there. Dennis was a helpful salesman...not pushy, but helpful in answering any questions we had."" more
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Great & Prompt 12/30/2011

""I found the service to great and prompt, even though I was missing a part I was assured that it would be handled swiftly. but upon calling to follow up a couple of days later found that there was no request made but the rep did handle the concern so I will have to see the end result."" more
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helpful and courteous 12/30/2011

""My experience with Furniture Deals was excellent. The staff was very helpful and courteous."" more
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Great Service 12/30/2011

""Great service; we were assisted as soon as we came into the store and the staff was very willing to answer all of our questions."" more
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Why Shop Anywhere Else 12/30/2011

""I love Furniture deals. Your staff is very friendly, delivery was easy and the guys were very nice. And not to mention, that we have never been dissatified with any of the products that we have bought from Furniture Deals. Why shop anywhere else. I would never shop at Nebraska Furniture Mart where in the distant past I have had lots of problems with."" more
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Fast Delivery! 12/30/2011

""Love the headboard/footboard. Worth the price . fast delivery and great in home set up."" more
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Excellent Experience 12/30/2011

""Excellent experienc. Good prices. Delivery was 100 miles away and was right on time and as needed for moving into new apartment. Delivery personnel were courteous and efficient. We will purchase from Furniture Deals again!!!"" more
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STILL WAITING 12/30/2011

""I ordered some Ashley office furniture and was charged on my credit card in full back on April 9th 2011. I was told it will be about a 2 weeks to ship and about a week on the road. It is now June 2nd and still No Furniture!!!!!! Over the past several weeks I have talked to at least 6 or 7 people at Furniture Deals trying to get delivery of what I had paid for. Each person had a different story why it's taking so long. I called today to cancel my order and they tell me orders that have been shipped cannot be cancelled. WOW.......what an experience. Update to follow."" more
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Customers for Life! 12/30/2011

""Prices are great, with a very helpful and supportive sales and managerial staff. The selection is huge, with a constantly changing inventory. We've found everything we needed. "" more
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Knowledgeable & Quick 12/30/2011

""The sales person was knowledgeable,delivery was quick & workers did a great job. Very good experience over all."" more
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I would recommend! 12/30/2011

""Purchasing my new bedroom set from Furniture Deals was an excellent experience. I got the furniture for the price I wanted, in about 5 minutes I was signed up for interest-free financing, and the furniture was in stock, delivered on-time, and in perfect condition. I love the Ashley bedroom set I bought from Furniture Deals! Based on this purchase, I would recommend them."" more
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Awesome Selection 12/30/2011

""Awesome selection and sales people did not hover over us. Delievery was professional and on time."" more
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Smart Salesman 12/30/2011

""Salesman was very good, he really knew his furniture"" more
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The Service Was Good! 12/30/2011

""The service was good. The day I went to pay the last payment (layaway plan). They told me they will deliver the following monday. On Monday morning, I emailed them to confirm. I learned that they did try to text me later in the day (same day I made last payment) but I gave them the wrong text number but they could have emailed me as I gave them two ways to contact me. They said they told me they noticed the sofa was damaged and is unrepairable. I was disappointed. They had to order and it arrive a week later. We agreed to schedule for them to come last Saturday. They texted me the day before to confirm the time. I replied back to confirm as well. They delivered me my new sofa 20 minutes early before the confirmed time. I was satisfied with that. The men handled well to bring it in and to the right place I wanted it placed. I thanked them. "" more
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Low Pressure Sales 12/30/2011

""i had a great experience.low pressure sales and great prices and service. "" more
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Building Character 12/30/2011

""My salesman, Joe, was great. Most of my items I ordered on Wednesday will be delivered Saturday, however I was a little irritated when the mattress I selected to replace one that wasn't in stock was ""damaged"" and won't be delivered until Tuesday. Sleeping on the floor builds character, right? At least I'll have a beautiful bedroom set!"" more
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Additional information
  • Hours: Sun 12pm-5pm, Mon-Sat 10am-8pm
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Indian Creek Village
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