Envy Skin Clinic

I just got a voicemail telling me that I ""won"" a $500 gift certificate toward a service package.\r \r At the event where I saw a representative, the pitch was a gift certificate toward ""our services"" which led me to believe that it could be used, for example, toward a couple facials, etc.\r \r So...bait and switch, right off the bat.\r \r Now, reading these reviews, it's clear that at least 20% of them were not written by customers, but by either employees, or people paid to write glowing reviews. \r \r When you read, over and over, a two or three sentence review that has NO details, just WOW this place is great! it's clear that no actual customer wrote it.\r \r I won't be calling back to ""schedule my services"" because, if I want skin care, I know enough reputable places that will take care of me. more

EDEN PRAIRIE, MINNESOTA -- I have been going to Envy Skin Clinic for the past 3 years and my experience has been mostly good to great. The staff is friendly the treatments are thorough. Outside of one time that I had a 15 minute late start, it has been great! \r \r Heather is my girl, she takes care of me and always explains everything. I am now hair free, I have recommended two friends and both are very happy. I am starting up a skin tightening package that she gave me at a great discount. Great customer service. Shop around....these girls will beat anyone! \r \r Shelley more

I wanted to purchase a Groupon for I-Lipo treatments and called beforehand to ask if there would be any other costs or purchases required above and beyond the 4 sessions the Groupon covered. I was told that there was nothing else I needed to purchase. So I went in for my consultation and discussed which areas I wanted done. I was told that 8 sessions were required to see any results. I was not happy about that! Obviously I wanted to see results, so I felt forced into buying another 4 sessions. And these aren't cheap; the total was close to $1000. At my first session, they had the wrong areas written on my chart. That was resolved with a quick conversation with the tech. However, I had many different techs over the course of the 8 treatments. Sometimes I had more than one tech per appointment. And each new tech had to be told which areas I was having treated, even though there was a ""chart"" with that information. After 8 sessions, I haven't really seen results. My pants are a little looser, but it's more likely from the clean eating and exercise I've been doing. Yes, I followed their instructions for optimal results, even going above and beyond with my diet and exercise. So the I-Lipo treatments themselves do not work for everyone apparently. But my real complaint is the customer service. Remember I said I was lied to in the beginning? That was nothing compared to one of my last experiences at Envy Skin Clinic. I needed to reschedule my last session. I called and ""Amelia"" answered. Right off the bat, she was rude. As the conversation progressed, she became an outright b*****. She told me I needed to give them more notice when trying to reschedule. Okay, but I had tried to reschedule when I was there, but no one was at the desk and I couldn't wait around. She said I should have called. I said they were closed on Sundays. She said they have an answering machine. The conversation got nasty and I ended up keeping my appointment, even though it put me in a bind. I just wanted to be done with that place. You'd think she would be more personable to people spending so much money with them. All in all, the staff is nice with a few bad apples. But don't waste your money on this procedure. more

I agree with all of the other comments regarding their 'sneaky' way of getting people to come in and assume that they have free services vs. actually getting a discount off of an already very high price for services. It is a marketing plow, however, it is the buyers option to buy at the time of the hard sell with the sales consultant. Note that the upselling continues during receipt of services (""half price additional service if you buy it today during your first service""). The technicians are all paid on commissions, so they will sell you what you need and even what you don't need. If you are vulnerable about anything on your body, don't go in!\r \r I chose to buy a service knowing that the hard sell was on and I will hold my review about the outcomes until after all services have been rendered. They said if the service doesn't work, they will do more for free, so we will see if that holds true. If it doesn't I will repost on all sites to ensure others don't get pulled into the ploy. To date, the technicians have been very friendly and personable during service work. more

Amelia at Envy Skin Clinic is awesome! She made me feel so comfortable during my procedure (Profractional) and was patient with my many quesitons. I was nervous but glad she was there to do my procedure. I am super excited to see the results (it's only day 2). more

I learned about other products and procedures other that the ones you guys have to offer and it was helpful to me. more

I was actually excited when I left there. I learned some new things and the whole experience made me happy. more

I would hate to burst anyones bubble on Envy Skin Clinic, but most of these reviews are from the staff and owners trying to keep their popularity as a skin clinic..... Sammy A.- there is NO doctor on site so I am not sure who you spoke to or acted as your doctor! If you won a $500 gift certificate,you didn't! Its a way for them to get you in there- the only way of their advertising! I could go on and on about this place but the max I can write is only 5,000- it would take at least 100,000 words. more

They offer an Groupon for $100 for 2 sessions of I-Lipo. During the consultation they will inform you that 2 sessions is pointless. You need 8 sessions to see results. The good thing is, they offer you a 50% discount on the 8 sessions (charging you $1800 instead of the $3600). My problem with Envy SC is they should've mentioned this on the Groupon. They admit that they only offer the Groupon to lure customers in. more

The staff is very friendly and knowledgeable. They know the best of the bests when it comes to skin treatments. They won't push you to undergo a certain treatment if it's not necessary. They really care of our budget. Thanks so much for being honest to your clients! more

Love the state of the art equipment! Fast pace, always busy, could slow down some. Great customer service! Results have been amazing! more

Do not trust Envy with your face. I was burned twice during BBL. Now, I have permanent white spots on my face. Plus, my dark spots got darker. more

Do not let them touch your face with BBL!!! I was burned by the laser and have permanent white spots on my face now. Some of my dark spot are now darker as well. more

I just recently (yesterday) came into Envy for my first time. First, the receptionist was very pleasant and was more than welcoming to allow me to print off my Brilliant Distinctions coupon and paperwork before my appointment. Second, I met with Kelly and she was very nice and welcoming. I have to say that I liked that she was very easy going and I got a very genuine caring vibe from her. I have been getting Botox for years and have never felt that way about my injectionist. She listened to my concerns and asked about my desired outcome and then even suggested placement that I had not had before to get the desired results. I will be coming back to Envy to see Kelly in the future. more

I have had several procedures done at Envy, and I am happy with the results. Heather Howell has been the best! She has performed several of the procedures and she is so kind and gentle, and knows how to put me at ease. more

I went in about a month ago for a BBL. Heather did my skin treatment, and was fabulous! She is very professional, yet personal and compassionate about the services she provides. more

Initially, I was a little worried about the cost and if the results would be worth it. Now that I have had a few different treatments and can see the results, especially from the BBL and the Profractional. I am elated! To have that stubborn pigmentation lightened up so much after just one treatment is worth every penny. more

This was my 5th treatment and they followed the same procedure as the 1st. They are friendly, prompt, and make me feel comfortable. more

All of my experiences at Envy have been great. I am very happy with the results I am seeing so far with the hair removal, and especially the BBL and Profractional laser treatments. Everyone who sees me notices how much better my face looks after just one BBL and Profactional laser treatment. more

All of my experiences at Envy have been great. I am very happy with the results I am seeing so far with the hair removal, and especially the BBL and Profractional laser treatments. Everyone who sees me notices how much better my face looks after just one BBL and Profactional laser treatment. more