This my first time writing a review for anything...After my car broke down yesterday, I'll repeat yesterday, I didn't know what I to do. I am a young, female student and I don't know much about Orlando, especially when it concerns car repair. I've always been keen to the internet because people who do write reviews tell the truth about a place of business (mostly because they hide behind user names) I typed in auto repair and Direct Dealer was one of the first to show up so I checked the reviews...not one bad review, so I took a chance. They towed my car for free, diagnosed it for free, called me back the same afternoon with the estimate and already ordered the part I needed to get my car back on the road. My car was ready at 11 this morning!!!! Washed...They washed my car! Hello?!? If that is not keeping their word of exceptional service I don't know what is...Now I have joined the list of good reviews because this is a company I can stand by. If ever I need anything done to my car I wouldn't go anywhere else...I feel smart about stumbling on to this gem of a business....and I haven't even finished school yet...lol! So honestly, and all jokes aside if you need your car fixed worry about nothing and call Direct Dealer Transmission, even their office is designed nicely...they're just perfect ;-)
Pros: Free towing and Diagnostic, customer service w/ a smile, expertise, timeliness
Cons: N/A - yes, not applicable
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