Crossroads Animal Emergency (Norwalk), A Thrive Pet Healthcare Partner

I have been coming here for years and they have always been professional, compassionate and outstanding. I brought my chow chow in for lameness and they quickly attended to her and treated her. I currently have three dogs and it is assuring to know that in any kind of emergency I have a reliable ER hospital that I can take my "babies" for medical assistance. more

I had a 6 year old chihuahua that has had epilepsy for about 5 years. I recently moved to this area from the inland empire and needed an emergency vet as my dog was acting abnormally and I wanted to get her checked out. I called and explained to the receptionist that wanted to get her checked out and brought her in. Once I get there a staff member came in with a towel and took my dog to the back and the receptionist handed me a clip board for information. I gave the receptionist the number to my dog's regular vet (24 hour but too far away for me to go to) so that she could get the names and dosage of my dogs meds. The receptionist didn't even know what the meds were when the vet tech on the phone told her (keppra a standard and very common seizure med). After about 45 min I was called into a room where I waited for about another 15 min with no one ever coming in to check on me or let me know what was going on. Finally a vet tech comes in and tells me they gave her a catheter and two i more

I had a 6 year old chihuahua that has had epilepsy for about 5 years. I recently moved to this area from the inland empire and needed an emergency vet as my dog was acting abnormally and I wanted to get her checked out. I called and explained to the receptionist that wanted to get her checked out and brought her in. Once I get there a staff member came in with a towel and took my dog to the back and the receptionist handed me a clip board for information. I gave the receptionist the number to my dog's regular vet (24 hour but too far away for me to go to) so that she could get the names and dosage of my dogs meds. The receptionist didn't even know what the meds were when the vet tech on the phone told her (keppra a standard and very common seizure med). After about 45 min I was called into a room where I waited for about another 15 min with no one ever coming in to check on me or let me know what was going on. Finally a vet tech comes in and tells me they gave her a catheter and two injections of valium (WITH OUT ANY AUTHORIZATION FROM ME), would need to keep her over night and that she would probably need many more injections. I asked her the total would be for their course of treatment she said low end around $850 high end $1600. Like I said my dog has had epilepsy for 5 years so I have dealt with MULTIPLE DAY hospital stays in the past and NEVER was the cost that high. Example my dog had previously bee admitted to the hospital on a friday evening, given at least 10 injections 2 sets of x-rays and 3 night hospital stay at her regular 24 hour vet and the total was $712.00!!!! These people, as other commenters have stated, will rape your wallet. I told the vet tech to give me my dog back and I was going to take her to her regular vet. the total for the exam, catheter and 2 injections at crossroads was $260.00. more

Fast Service...open 24/7 however i did not like the fact that they did not let me see the service that they were actually providing me so i'm not sure if i paid $185 for two shots provided to my Dog. My usual clinic lets me see everything they do to my dog, which is comforting.. i'd only recommend if you need 24/7 Emergency service.. more

Nice service, just cost little bit high. Great attitude of the staff! .open all night for emergency and most important, exam room are clean!. more

Excellent we have been bring our dogs here for 13 years and they have always done an excellent job. I would highly recommend this emergency hospital to everyone. more

Just finishing up at Crossroads Animal E.R. My beloved boxer Nahla suffered a cornual abrasion. I could not be happier with the care she received, and the friendly, professional and respectful manner in which we were BOTH treated! We are leaving with complete understanding of her condition and I am breathing again! Highly recommend this facility for all your emergency needs. more

We are so thankful for all of the staff at Crossroads Animal Emergency. The care that Maximus received was top notch. They took great care of our little boy and we are blessed to have him back home with us. Keep up the good work Crossroads! more

Friendly and understanding staff. They treating my pet and myself with great care and compassion! ........... more

Very Helpful ... But to EXPENSIVE ! ! !\r didn't think it was going to be so expensive the economy is bad. And that is why people give up there dogs. more

This was my 2nd experience @ Crossroads in 7 years. The staff was and still consists of a diverse group of exceptional, caring professionals.\r Whether it's the middle of the night, or on Mother's Day after a frightful accident with a car, as was my experience, their staff will be there for both you and your pet.\r Rest assured, all that can be done for your pet, is to be found @ Crossroads. more

ive been to crossroads animal hosptial 2x and have had a great expirence with the staff and doctors. they are very knowledgable and courteous. visits are fast and we would come back anytime. more

The Crossroads staff was helpful, professional and caring. The facility is clean and very up to date. I brought my Maine Coon, Max in for difficulty breathing. They took him in right away and were great. more

The staff was friendly and gave prompt service.. Doctor was very knowledglble and friendly.......... more

The staff a this place is very friendly... That helps in the middle of the night when your dog has an allegic reaction to... I don't know what... more

We know we can always count on Crossroads to be there for us to care for all of our pets. We always refer friends to them. more

Crossroads is the best Vet to use. The staff is courteous and polite. They care about your pets needs . more

Have been bringing my working dogs in here for over 15 years., The staff is quick and very professional. The level of service here in my opinion is second to none. For any emergrency I would make the extra drive to insure my pet is seen at Crossroads, because I know I'm getting the best care possible. more

there really helpfull they attend my pet right away i really appreciate it, she has a inunisation reaction. more

Great place! Whenever I have emergencies I always bring my pets here. The staff is very caring and professional. I know that when I bring my pets here they get the best care possible. I've been coming here for over 4 years and I would recommend Crossroads for your emergency care needs. They are the best :) They are state of the art technology necessary to provide diagnosis and always provide the appropriate meds to bring my pets back to health. more