Christian Brothers Plumbing Heating & Air Conditioning

We started using Christian Brothers In March 2018. Our upstairs unit went out. $2k later it was fixed. We started having trouble with our downstairs unit in July. This was a little harder to detect. By about the 5th or 6th visit it was determined the downstairs unit fan needed replacing. When Chris came to do the work he fixed the fan and then proceeded to finish things up. That’s when he determined all these other “issues” going on. We felt like we were being taken advantage of. Why weren’t these things discovered before the work was completed. It made us not trust the whole process. Chris finished up with the work that he came to do and we paid. Not sure if we will continue using Christian brothers for future calls. The whole process was not enjoyable. more

I called and was told I would be credited the trip charge which was a lie. The problem was no GFI ground Electrician said the charge would be $214.00 or $398.00 the $398.00 charge if it was a big problem. He removed two outlet foud the problem broken ground this took like 10 minutes. Tried to charge me $398.00 I said WHAT and was upset. So he backed off to $214.00 still 10 minutes work. I asked what about the trip charge taken off like I was told answer no. This company thrives on gouging knowing I sold the house and a nic pick problem must not have much work the technician was waiting for me in the driveway. more

He did the job quickly and made us happy. more

INSTALLED A NEW GARBAGE DISPOSAL IN A TIMELY MANNER - EXCELLENT SERVICE. more

The service tech spent more time trying to sell me everything he could instead of just putting in a cartridge in my shower. That only took him about 15 minutes total and then charged me $306.00 after quoting my wife and myself that it would only cost 206.00. He should have been a used car salesman. After he left, I immediately called the company and explained what had happened. The man told me he would take my information and pass it on to the supervisor and they would contact me. It has been nearly a week and still no returned call. Not a good customer relations . RESPONSE FROM Christian Brothers A/C, Plumbing and Electrical: Mr. Lamotte, we appreciate the feedback you took the time to give regarding our technician Ron. We strive to give excellent customer service, when our technicians come to the home they are trained to take care of all your service needs, Plumbing repair they will do a plumbing inspection and make suggestions of possible issues down the road. We want to take care of your home. Pricing is from our National price Book. I will investigate this and contact you back, I'm sure we can come to an agreement. Thank You more

Thank you for great service. more

Good service and good rep. of Christian Bro. Clean up and left the house in great condition. more

Service was great and Eric clean up all his work. Thank you for your great service. more

Would call you guys anytime for service. You all are truly Christian . more

Chuck was my service guy. He was on time and explained what needed to be done to my hot water tank. Giving me three options. The job was completed in a timely manner and all cleaned up. more

Still do not have the warranty or any other paperwork. We have made 2 phone calls so far to get that paperwork and was promised it would be sent but after a week it was still not delivered. RESPONSE FROM Christian Brothers A/C, Plumbing and Electrical: Sending you the paperwork today, we had to wait for the technician to turn the paperwork in, sorry for the delay more

While routine maintenance on A/C equipment is an expected requirement to keep things functional. Christian Brothers goes above and beyond by providing forward looking suggestions/options that will save equipment service life and potential save customer costs over the long run. more

Your service tech (Dennis Allen) was prompt and immediately diagnosed the problem, which confirmed my own conclusion that my 16 year old water heater was leaking due to rust and was beyond repair. He laid out the options for me and helped me decide which was best for my circumstances. He arranged for the finance person to come over and within minutes I was approved and the job was underway. He did a very neat job on the water heater and also a small job over hooking up an ice maker I had just bought. I have refered Christian Bros to my friend Joe who ihas just bought a new house and will need some electrical and plumbing work to fit his needs. I also use the AC service program and have been a customer both for my home and as the office manger at my places of work for over 30 years. more

Barry serviced our electrical pool box and we are extremely happy. He was polite, intelligent and got the job done in a way that was logical and honest. I will use them again. He handled our tenant well and made everyone feel confident that things were being handled. more

I would recommend your company in a heart beat. The service was great and the service rep was and example what every company would want to represent them. more

both thermostat and motor had to replaced from storm damage from 7/30/18..glad I had extended warranty and good service for Christian brothers more

I DO NOT WRITE REVIEWS more

Had a leak coming from a light fixture and the Christian brothers sent someone out a hour later, which is great. The problem was fixed the next day due to needing a different person to come out, and to top it off, I was charged below 300 dollars. I couldn't ask for better service! more

I had Barry and Chuck out at the same time and they were great as usual!! more

Jon and Barry provided very good service and solved our A/C problem in a timely manner. more